Ask a Manager


Book Description

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together




Get Where You Want To Go


Book Description

Whether you are leading people, managing processes, selling ideas, products or services, Get Where You Want to Go can help you achieve your personal and professional goals through effective marketing, selling and storytelling. Get Where You Want to Go offers strategies to help tell your story, convey your ideas and maximize the impact of your message; Ideas to increase sales and generate new customers; Management and leadership techniques to get the most out of your resources, human and otherwise; and Real Life examples that show Real World application of strategies and tactics.




Administrative Assistant's and Secretary's Handbook


Book Description

"A treasure trove of practical tips...and invaluable tools for administrative professionals...it doesn't get much better than this book."--BookViews.com





Book Description

Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability.Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more.Comprehensive and completely up-to-date, this is the book every administrative professional should own.




Business Writing For Dummies


Book Description

How many pieces of paper land on your desk each day, or emails in your inbox? Your readers – the people you communicate with at work – are no different. So how can you make your communication stand out from the pile and get the job done? Whether you’re crafting a short and sweet email or bidding for a crucial project, Business Writing For Dummies is the only guide you need. Inside you’ll find: The basic principles of how to write well How to avoid the common pitfalls that immediately turn a reader off Crucial tips for self-editing and revision techniques to heighten your impact Lots of practical advice and examples covering a range of different types of communication, including emails, letters, major business documents such as reports and proposals, promotional materials, web copy and blogs - even tweets The global touch - understand the key differences in written communication around the world, and how to tailor your writing for international audiences




Workplace Genie


Book Description

From time to time, many of us might wish for a genie to transform our workplace. But what if you yourself had that power? Workplace Genie shows employees, entrepreneurs, and virtual workers how to handle challenging work relationships in unorthodox ways. Melding the proven ideas of a communications expert and leading psychotherapist, this book gives readers a powerful new toolbox to connect with their own inner resources and understand other people’s perspectives. Readers will learn how to move past their own self-imposed obstacles, assess situations more realistically, and build positive long-term relationships. This book is an essential resource for those who want to take the initiative with confidence and: Improve their own work environment by bringing out the best in other people Reset relationships and overcome previous experiences that hamper success Relate to their boss and coworkers better Keep their cool when triggered by old insecurities Armed with this essential toolkit, you will become your own workplace genie.




Epiphanized


Book Description

Updating the tools, principles, and methods presented in the bestselling first edition, this updated edition explains how to implement the authors proven improvement methodology that unifies the Theory of Constraints with Lean and Six Sigma.




My Boss's Husband


Book Description

Addy’s a young designer working at the House of Steele, a high fashion atelier. She’s always had a crush on Marcus Steele, the CEO of the company because of his dark good looks and sculpted body. Except there’s one problem: he’s married to Marissa, Addy’s boss. Marcus is divorcing his wife. He’s sick and tired of the cold-hearted Marissa, with her icy demeanor and frosty attitude. He craves the warm, innocent Addy instead, a junior designer with sassy ways and irresistible curves. But what happens when his ex comes back? Will Marcus choose his former flame, or will he go with the new temptress in town? Va-va-voom! It’s old meets new in this saucy tale of a sassy girl who finds love at the office. Addison’s feisty and Marcus craves her curvy body, but is it enough when their relationship is taboo? Read and find out! No cheating, no cliffhangers, and always an HEA for my readers. You’ll love the story, I promise! Xoxo, Cassandra




Cosmic Forces


Book Description

A hilarious visual smorgasbord, this vibrant photo narrative offers a quiet, introspective look into life as a silent emoter. Replete with images of actor and mime artist Doug Jones shot against an array of artistic and real-world backdrops, this social commentary spoofs pop culture and fairy tale favorites. Witty photo parodies include Frank ‘n mime, Marilyn Mime-roe, Mime-hammad Ali, Mime a Llama ding-dong, and Mimeageddon, as well as the “Once Upon a Mime” tales in which the big bad wolf gets bested in a series of mime encounters based on Little Red Miming Hood and the Three Little Pigs—poking fun at legendary personalities, characters, and moments while showcasing photographer Eric Curtis's trademark vision.




Swinging Gates


Book Description

The story line begins with a commercial helicopter departing on its final flight of the evening from Midway Airport located on the Southwest Side of Chicago. Its destination is O'Hare International Airport just eleven miles away. Inside the Sikorsky aircraft are two senior pilots flying local businessmen to their various connecting flights. The weather that evening was a typical summer night with few clouds and clear visibility, allowing the aircraft to fly under visual flight rules. Instead of reaching its scheduled destination, the helicopter encounters a catastrophic event, causing it to suddenly begin to spin out of control and crash into a nearby cemetery just shortly after taking off. Everyone on board was killed despite a heroic effort of skillful flying by the copilot. Although the event immediately caused several areas of concern for the company and several questions about future safe operations, the FAA ruled that the accident was simply the result of a structural failure, which caused the tail section rotor blade to separate from the main body of the aircraft. The reader barely gets a chance to breathe as the story line moves rapidly from the time period of July 27, 1960, to the current day when a newly elected congressman with presidential aspirations has encouraged a new investigation into the circumstances of that fatal day, the reason being that it was his uncle who had been the helicopter captain. That opportunity quickly arrives when the congressman visits the location where the helicopter had crashed and, while he is there, meets a private investigator who was visiting the grave of his departed relative. Then hired by the congressman to look into the past event, the detective soon learns that there's much more to this story than just an aircraft mishap. Within a short period of time, he discovers that the helicopter was carrying the briefcase that had originally belonged to the passenger who had been denied passage on the flight even though he had been holding a confirmed ticket. That briefcase destined for Tombstone, Arizona, was never located, nor was it ever explained as to why the helicopter had left the departure gate with one empty seat. Swinging Gates is an edge-of-your-seat, nail-biting, page-turner of a novel that takes you to the dark side of Washington, DC, where the reader soon begins to get the feeling that the people that now work at the White House and those back in Illinois are failing to tell the complete story. Swinging Gates is a complex political thriller, one that has the reader turning the pages to find out what is really going on.