Learner Autonomy and CALL Environments


Book Description

This volume brings together two prominent strands in second language acquisition theory and research: the concept of learner autonomy and computer-assisted language learning (CALL). Learner autonomy supports learners in becoming more reflective and communicative and in experimenting with language and language learning. CALL environments offer more and qualitatively different opportunities for learner autonomy than the traditional language classroom. This book offers researchers a starting point into researching learner autonomy in CALL contexts and offers teachers practical advice on chances and pitfalls in realizing learner autonomy goals in the CALL-supported classroom.




Advanced R


Book Description

An Essential Reference for Intermediate and Advanced R Programmers Advanced R presents useful tools and techniques for attacking many types of R programming problems, helping you avoid mistakes and dead ends. With more than ten years of experience programming in R, the author illustrates the elegance, beauty, and flexibility at the heart of R. The book develops the necessary skills to produce quality code that can be used in a variety of circumstances. You will learn: The fundamentals of R, including standard data types and functions Functional programming as a useful framework for solving wide classes of problems The positives and negatives of metaprogramming How to write fast, memory-efficient code This book not only helps current R users become R programmers but also shows existing programmers what’s special about R. Intermediate R programmers can dive deeper into R and learn new strategies for solving diverse problems while programmers from other languages can learn the details of R and understand why R works the way it does.




Applications of CALL Theory in ESL and EFL Environments


Book Description

Blended learning has recently been gaining popularity within educational fields. Examining the impact that computer-assisted techniques have on foreign language education will provide more effective ways to enhance learning techniques for educators and students alike. Applications of CALL Theory in ESL and EFL Environments is a pivotal reference source that discusses recent advances relating to online teaching and learning of foreign languages. Highlighting relevant topics such as electronic portfolio assessments, corpus linguists, flipped learning models, and student engagement, this scholarly resource is ideal for educators, academicians, students, and researchers that are interested in staying current on the latest technologies and methodologies in foreign language learning.




Learner Autonomy and CALL Environments


Book Description

The book describes, in theory and through the presentation of empirical research, how we can develop learner autonomy and work towards reflective and communicative learners that are not afraid to experiment with language and language learning in CALL environments.




CALL Environments


Book Description

When the first edition of CALL Environments was published in 1999 (Alexandria, VA: TESOL), it filled a distinct need for a computer assisted language learning (CALL) text focused specifically on second language acquisition (SLA). Much has happened in the world of technology since then, but the need to maintain this connectionbetween research on both CALL and SLA still exists. This second edition continues to meet that need by highlighting new tools, discussing new research, and proposing new practical applications. And many of the chapters, which discuss topics such as visual literacy, critical thinking, and creativity, address content from the revised National Education Technology Standards for Students. As Egbert and Hanson-Smith point out, although technology presents a whole new language, the language of technology is not the most crucial information that educators need in order to use computers and the Internet effectively in their language classrooms. More important is an understanding of good pedagogy and the relationships among teaching, learning, and technological environments. This volume builds on the structure of the first edition, based on the eight conditions for optimal learning environments, by adding suggestions for projects and questions for reflection at the end of each chapter, as well as an index of terms used throughout the book.




CALL Environments


Book Description




Call Center Management on Fast Forward


Book Description

This is the only book available today that provides a very readable, step-by-step guide for managing an incoming call center. The book combines theory with practical advice and is filled with over 100 charts and graphs, several case studies and an extensive glossary and index. Readers will learn how to: achieve service level with quality in an era of more transactions, growing complexity and heightened caller expectations; understand the "how" behind best practices; boost caller satisfaction; win top management's support; and discover what separates a good call center from a great one.




Building Call Center Culture


Book Description

Building Call Center Culture is a complete management book for every team lead, supervisor, manager and senior executive that supervises outbound and inbound sales and customer service contact centers. It stands out in two distinct ways from many other management books. First, Building Call Center Culture focuses entirely on managing the unique culture and environment that is a call center and customer contact center. Second, it is dedicated to the people-to-people side of the call center. People count, motivation matters and creating a world class communication culture is critical to success. By exploring the human side of call center operations, Building Call Center Culture identifies people supervision as its central premise.







The Hesperian


Book Description