Conflict Management Skills for Law Enforcement


Book Description

Designed for courses in Intro to Policing, Police and Society, Police Training, Social Issues in Criminal Justice, Intro to Law Enforcement, Multicultural Law Enforcement, Police Community Relations, and Special Topics in Policing. Conflict Management Skills for Law Enforcement is a team effort between an experienced police officer and a professor and writer who teaches psychology and interpersonal dynamics. This text will provide students with the basic strategies and skills of conflict management that are necessary for their chosen career in law enforcement.




Conflict Management in Law Enforcement


Book Description

"Written for students working toward a profession in policing, the text exposes students to relevant situations that they will encounter in their future policing career, and provides examples of safe procedures to follow to enhance the likelihood of successful interventions."--




Law Enforcement Interpersonal Communication and Conflict Management


Book Description

Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to: Identify and master emotions Master the story Promote positive behavior Achieve Rapport Control your response Take perspective When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.




Law Enforcement Interpersonal Communication and Conflict Management


Book Description

Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to: Identify and master emotions Master the story Promote positive behavior Achieve Rapport Control your response Take perspective When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.




The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration


Book Description

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.




Police Conflict Management, Volume I


Book Description

This book, as part of a two volume set, provides a broad overview of the current state of research on conflict management in law enforcement contexts globally, with a focus on contemporary challenges and opportunities in policing globally and ethical considerations. They cover a wide range of interactions between police and the public. This volume (I) focusses on the challenges and opportunities, examining topics such as police legitimacy, police culture, violence, mental health, community relations and crisis situations. Volume II focusses on police training and education and the learning settings needed for police to professionally tackle contemporary challenges. These books bring together leading research that is determining the state of the art in communication, de-escalation, use of force, and other contemporary issues in policing, with practical Key Takeaways in each chapter. They broaden the field by focussing on research which goes beyond the US, including in Scandinavia, Switzerland, the Netherlands, Germany, the Republic of South Africa and Russia.




Conflict Management for Security Professionals


Book Description

Effectively resolving conflict prevents violence, reduces incidents, improves productivity, and contributes to the overall health of an organization. Unlike the traditionally reactive law enforcement approach to resolving conflict, Conflict Management for Security Professionals provides a proven, reliable, business-focused approach that teaches security personnel to diffuse situations before they escalate when dealing with uncooperative, dangerous, or violent individuals. Covering everything from policies and procedures to security tactics and business impact, Conflict Management for Security Professionals uniquely addresses conflict resolution from a security perspective for managers, policy makers, security officials, or anyone else who interacts with people every day. This book helps organizations create and maintain safe environments without interfering with their ability to remain profitable, competitive, and relevant. - Comprehensive and systematic conflict management and resolution program geared specifically for the needs of security managers, supervisors, and officers - Incorporates classroom and field-tested conflict resolution concepts, models, and approaches - Addresses everything from policies and programs to tactics for a wide variety of stakeholders in any private or public organization




The Encyclopedia of Police Science


Book Description

First published in 1996, this work covers all the major sectors of policing in the United States. Political events such as the terrorist attacks of September 11, 2001, have created new policing needs while affecting public opinion about law enforcement. This third edition of the "Encyclopedia" examines the theoretical and practical aspects of law enforcement, discussing past and present practices.




Family Crisis Intervention


Book Description

This monograph explains the concept that underlies police family-crisis intervention training and discusses some guidelines and problems in organizing such a program. In order to explain the importance of the term "family crisis intervention" as originally defined, the author discusses two areas of human behavior that relate to this police function: interpersonal conflict management and crisis intervention theory and practice. The second major section of the monograph focuses on organizational and operational considerations in introducing family-crisis intervention training in a police agency. Given that organizational change inevitably stimulates ambivalence in the personnel affected by the change, police managers must respect and address this ambivalence if the change is to be achieved effectively. The change must also have clearly defined incentives and rewards. Means must be found to reward the high degree of competence required in police family crisis intervention. Three models for police family crisis intervention are profiled, followed by descriptions of three training models: intensive training, field training, and combined intensive and field training, which holds the greatest promise if properly conceived and implemented. In discussing police agency relationships with other agencies, the monograph advises that an effective strategy of family crisis intervention requires the establishment of working relationships between the police and other agencies of the helping system.




US Federal Law Enforcement Training Center Handbook


Book Description

2011 Updated Reprint. Updated Annually. US Federal Law Enforcement Training Center Handbook