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Cultivating a Digital Culture for Effective Patient Engagement

Author : Lorren Pettit

Publisher : CRC Press

Page : 139 pages

File Size : 21,57 MB

Release : 2020-01-30

Category : Medical

ISBN : 042968018X

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Book Description

Cultivating a Digital Culture for Effective Patient Engagement offers a strategic framework for healthcare provider websites in order to support patient engagement and connected health initiatives. Referred to as the Health Empowerment Web Strategy Index (HEWSi), the proposed framework is complemented by a detailed "check list" of health empowerment items organizations should incorporate into their website design. A healthcare provider’s website should be an effective resource for empowering the health of patients no matter where patients are in their digital culture evolution. The challenge for many organizations is that patient engagement/connected health initiatives are frequently developed and managed separately from the organization’s digital marketing efforts. This book recognizes this disconnect and advocates for a reimaging of healthcare provider websites based on the four domains of the HEWSi strategic framework: (1) orienting; (2) enlightening; (3) aligning; and (4) personalizing. As a framework and toolkit, HEWSi helps breakdown patient engagement silos within healthcare organizations by allowing varied functional teams (marketing; web developers; patient experience staff; clinical leaders; HIM/HIS personnel; etc.) to congregate around a shared pathway for conversing, strategizing, planning, and developing an effective patient empowerment website.



Patient Engagement

Author : G. Ross Baker

Publisher :

Page : pages

File Size : 16,79 MB

Release : 2016-10

Category :

ISBN : 9780981008981

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Patient Engagement

Author : Guendalina Graffigna

Publisher : Walter de Gruyter GmbH & Co KG

Page : 154 pages

File Size : 23,98 MB

Release : 2016-01-01

Category : Psychology

ISBN : 3110452448

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Book Description

Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients’ engagement may thus allow not only to improve clinical outcomes, but also to increase patients’ satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients’ engagement, by suggesting concrete tools for assessing the levels of patients’ engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients’ engagement application by describing the best practices and experiences matured in different fields



The Technology Fallacy

Author : Gerald C. Kane

Publisher : MIT Press

Page : 281 pages

File Size : 14,3 MB

Release : 2022-08-23

Category : Business & Economics

ISBN : 026254511X

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Book Description

Why an organization's response to digital disruption should focus on people and processes and not necessarily on technology. Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions—but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental. The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset. Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.” Digital disruption won't end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.



Museums and Digital Culture

Author : Tula Giannini

Publisher : Springer

Page : 589 pages

File Size : 14,91 MB

Release : 2019-05-06

Category : Computers

ISBN : 3319974572

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Book Description

This book explores how digital culture is transforming museums in the 21st century. Offering a corpus of new evidence for readers to explore, the authors trace the digital evolution of the museum and that of their audiences, now fully immersed in digital life, from the Internet to home and work. In a world where life in code and digits has redefined human information behavior and dominates daily activity and communication, ubiquitous use of digital tools and technology is radically changing the social contexts and purposes of museum exhibitions and collections, the work of museum professionals and the expectations of visitors, real and virtual. Moving beyond their walls, with local and global communities, museums are evolving into highly dynamic, socially aware and relevant institutions as their connections to the global digital ecosystem are strengthened. As they adopt a visitor-centered model and design visitor experiences, their priorities shift to engage audiences, convey digital collections, and tell stories through exhibitions. This is all part of crafting a dynamic and innovative museum identity of the future, made whole by seamless integration with digital culture, digital thinking, aesthetics, seeing and hearing, where visitors are welcomed participants. The international and interdisciplinary chapter contributors include digital artists, academics, and museum professionals. In themed parts the chapters present varied evidence-based research and case studies on museum theory, philosophy, collections, exhibitions, libraries, digital art and digital future, to bring new insights and perspectives, designed to inspire readers. Enjoy the journey!



Franchise 6.0: Digital Strategies for Growing Your Business in India

Author : Dr. S. Md. Shakir Ali

Publisher : BFC Publications

Page : 190 pages

File Size : 23,51 MB

Release : 2024-11-04

Category : Business & Economics

ISBN : 9363702189

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Book Description

"Franchise 6.0: Digital Strategies for Growing Your Business in India" is a comprehensive guide designed for business owners, franchisees, anddigital marketers aiming to leverage the power of digital media to expand and scale their franchise operations in India and beyond. "Franchise 6.0" covers a broad spectrum of topics, starting with the foundational elements of digital franchising,including building a robust online presence and mastering social media. It explores how Indian and international brands have successfully navigated the digital landscape to expand their franchises, offering actionable case studies and real-world examples. The book also addresses crucial aspects such as leveraging e-commerce, utilizing data analytics, and overcoming common challenges in digital franchising. Each chapter provides valuable insights into practical strategies, tools, and best practices that are essential for anyone looking to excel in the digital realm of franchising. Whether you are a franchise owner seeking to optimize your digital marketing efforts or a business coach guiding others in their franchise journey, this book serves as a practical roadmap for achieving franchise growth and success.



Creating a Digital Empire: A Step-by-Step Guide to Launching and Growing Your Online Business

Author : Shu Chen Hou

Publisher : KOKOSHUNGSAN®

Page : 38 pages

File Size : 29,38 MB

Release :

Category : Business & Economics

ISBN :

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Book Description

In today's fast-paced and rapidly evolving world, businesses of all types and sizes need a strong online presence to remain competitive and successful. The internet has become the go-to platform for commerce - those that don't have an online presence are missing out on valuable opportunities to expand and develop. This is why more and more entrepreneurs and business owners are turning to the digital realm to launch and expand their businesses. A digital empire is a company built on the internet with an emphasis on creating an influential online presence that can attract customers from around the globe. Building a digital empire offers numerous advantages. Notably, working remotely and having the right systems in place allow entrepreneurs to create businesses that run themselves is now possible. Additionally, digital empires have the potential to reach a much broader audience than traditional brick-and-mortar businesses. Through the internet, it's possible to connect with people from around the globe and sell products and services to an international customer base. But perhaps the most compelling reason to build a digital empire is the opportunity it presents to build something that truly reflects your values and passions. When you create something online, you have the freedom to craft something that accurately reflects who you are and what your mission is. Constructing a digital empire is not without its challenges. There is an extensive learning curve to master the tools and technologies behind online businesses, plus there is intense competition in this space - making it difficult to stand out and develop an impressive brand. Nonetheless, success is possible! With the right guidance and support, anyone can build a successful digital empire. This book provides that guidance with an easy-to-follow step-by-step process for launching and growing your online business. Whether you're already established or just starting out, this guide will help lay the groundwork necessary to build that foundation so your empire continues to expand for years to come.



Embedded Case Study Methods

Author : Roland W. Scholz

Publisher : SAGE

Page : 412 pages

File Size : 18,57 MB

Release : 2002

Category : Business & Economics

ISBN : 9780761919469

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Book Description

In an embedded case study, the starting and end point is the comprehension of the case as a whole in its real-world context. This book bridges the gap between quantitative and qualitative approaches to complex problems when using this methodology.



Creating Cultures of Thinking

Author : Ron Ritchhart

Publisher : John Wiley & Sons

Page : 391 pages

File Size : 14,18 MB

Release : 2015-02-23

Category : Education

ISBN : 111897462X

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Book Description

Discover why and how schools must become places where thinking is valued, visible, and actively promoted As educators, parents, and citizens, we must settle for nothing less than environments that bring out the best in people, take learning to the next level, allow for great discoveries, and propel both the individual and the group forward into a lifetime of learning. This is something all teachers want and all students deserve. In Creating Cultures of Thinking: The 8 Forces We Must Master to Truly Transform Our Schools, Ron Ritchhart, author of Making Thinking Visible, explains how creating a culture of thinking is more important to learning than any particular curriculum and he outlines how any school or teacher can accomplish this by leveraging 8 cultural forces: expectations, language, time, modeling, opportunities, routines, interactions, and environment. With the techniques and rich classroom vignettes throughout this book, Ritchhart shows that creating a culture of thinking is not about just adhering to a particular set of practices or a general expectation that people should be involved in thinking. A culture of thinking produces the feelings, energy, and even joy that can propel learning forward and motivate us to do what at times can be hard and challenging mental work.



Digital Transformation Management

Author : Mohammad Nabil Almunawar

Publisher : Taylor & Francis

Page : 291 pages

File Size : 45,29 MB

Release : 2022-02-27

Category : Business & Economics

ISBN : 1000535312

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Book Description

This book addresses key topics related to organization design and knowledge management in the digital economy with organizational context, particularly in Asia. Asian nations are moving fast toward the digital economy, within which the role of organization design and knowledge management is crucial to support innovative and creative ideas for meeting huge market opportunities where customers are ready for digitalization. The book conceptualizes organization design into three dimensions, people, information, and technology, and offers readers a unique valued insight, bringing new perspectives to understanding emerging business opportunities and challenges in Asia. It presents a valuable collection of 14 chapters with empirical studies from leading researchers. The book addresses digital transformation in companies and organizations in Asia, analysing how disruptive technologies can help them have more efficient organization processes, create innovative products and services, be more resilient and achieve sustainable goals in the post-pandemic time. It fills a gap in the market offering a valuable collection of chapters that combines strategic topics for companies, organizations and nations today, such as digital economy, disruptive technologies, big data and knowledge management, with a specific focus on the Asian region, providing rich examples and studies focused in countries and regions within Asia. Written for scholars, researchers and other specialists in digitalization, this book offers a unique collection of insights into the current and future situation in Asia.