Management of the U.S. Customs Service
Author : United States. Congress. Senate. Committee on Finance
Publisher :
Page : 188 pages
File Size : 36,44 MB
Release : 1987
Category :
ISBN :
Author : United States. Congress. Senate. Committee on Finance
Publisher :
Page : 188 pages
File Size : 36,44 MB
Release : 1987
Category :
ISBN :
Author : Disney Institute
Publisher :
Page : 212 pages
File Size : 30,43 MB
Release : 2003-06
Category : Business & Economics
ISBN :
Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.
Author : Leonardo Inghilleri
Publisher : AMACOM
Page : 190 pages
File Size : 14,72 MB
Release : 2010-04-14
Category : Business & Economics
ISBN : 0814415393
What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between. Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty. Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are "walking billboards" happily promoting your brand. Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.
Author : United States. Congress. Senate. Committee on Finance
Publisher :
Page : 280 pages
File Size : 39,30 MB
Release : 1999
Category : Business & Economics
ISBN :
Author : United States. Congress. House. Committee on Ways and Means. Subcommittee on Trade
Publisher :
Page : 280 pages
File Size : 41,98 MB
Release : 1995
Category : Business & Economics
ISBN :
Distributed to some depository libraries in microfiche.
Author : United States. Congress. House. Committee on Ways and Means. Subcommittee on Oversight
Publisher :
Page : 136 pages
File Size : 50,1 MB
Release : 1993
Category : Customs administration
ISBN :
Author : Tapio Reponen
Publisher : IGI Global
Page : 300 pages
File Size : 13,57 MB
Release : 2003-01-01
Category : Computers
ISBN : 1591400481
Recently there has been increased demand for combining locally customized services to the economies of the scale of worldwide operations. In this environment competitiveness calls for integrating the potential of information technology to well functioning global logistics. Information Technology Enabled Global Customer Service combines theoretical consideration and practical experiences in implementing new customer service models.
Author :
Publisher :
Page : 220 pages
File Size : 39,56 MB
Release : 1979
Category :
ISBN :
Author :
Publisher :
Page : 28 pages
File Size : 24,67 MB
Release : 1995
Category : Administrative agencies
ISBN :
Author : Rob Cameron
Publisher : Elsevier
Page : 737 pages
File Size : 14,90 MB
Release : 2004-12-31
Category : Computers
ISBN : 0080476783
The first book on the market covering the #2 best-selling firewall appliances in the world from NetScreen. This book continues Syngress' history from ISA Server to Check Point to Cisco Pix of being first to market with best-selling firewall books for security professionals. Configuring NetScreen Firewalls is the first book to deliver an in-depth look at the NetScreen firewall product line. It covers all of the aspects of the NetScreen product line from the SOHO devices to the Enterprise NetScreen firewalls. Also covered are advanced troubleshooting techniques and the NetScreen Security Manager. This book offers novice users a complete opportunity to learn the NetScreen firewall appliance. Advanced users will find it a rich technical resource. * NetScreen is the #2 best-selling firewall appliance in the world (behind only Cisco PIX) and there are no competing books. * Covers the materials found on the NetScreen NCSA 5.0 exam. * Syngress firewall books are consistent best-sellers with market-leading books on ISA Server, Cisco PIX, and Check Point Next Generation.