Digital Services in the 21st Century


Book Description

Telecommunication Services provides a holistic approach to understand telecommunications systems by addressing the emergence and domination of new digital services, consumer and economic dynamics, and the creation of content by service providers. Includes services, underlying technologies, and internal capabilities for social network advertising Covers market dynamics that determine the successes and failures of service offerings Discusses the impact of smartphones (iPhone launch) on the telecommunications and mobile device industry




Disruptive Innovation and Digital Transformation


Book Description

Disruptive Innovation and Digital Transformation: 21st Century New Growth Engines is for executive leadership, senior management, innovation catalysts, and digital marketing teams tasked with transforming businesses by accelerating growth through disruptive innovations and digital capabilities. It is a practical guide with concise insights for understanding the applications of disruptive innovation and how to iteratively apply them to projects and opportunities. It garners insights from the best minds across relevant disciplines— from its original theory and latest updates—to arrive at new insights on digital transformation. The author evolves key approaches to disruptive innovation theory to reveal new digital applications and tells leaders what to look for– major categories of customers’ expectations in an escalating pattern to understand in what context digital plus disruptive innovations must be aligned with consumer preferences, environments, and the jobs-to-be-done, which is modeled in a new theory, Disruptive Innovation Customers’ Expectations (DICE). DICE provides methods to use to lead digital disruption across products, services, and business models. DICE translates the vague parts of disruptive innovation by simplifying them down to what-to-do. DICE takes away the elusive nature of disruptive innovation by advising leaders: how to scan, to track, and to detect disruptions. This book provides leaders with the right lenses to fillter markets, giving order to complexity, and making disruptive innovation simpler.




The Digitalization of the 21st Century Supply Chain


Book Description

The goal of this book is to gain a clear picture of the current status and future challenges with regard to the digitalization of the supply chain – from the perspective of the suppliers, the manufacturers, and the customers. They were the target groups of the book. Digitization has touched upon all aspects of businesses, including supply chains. Technologies such as RFID, GPS, and sensors have enabled organizations to transform their existing hybrid (combination of paper-based and IT-supported processes) supply chain structures into more f lexible, open, agile, and collaborative digital models. Unlike hybrid supply chain models, which have resulted in rigid organizational structures, unobtainable data, and disjointed relationships with partners, digital supply chains enable business process automation, organizational flexibility, and digital management of corporate assets. In order to reap maximum benefits from digital supply chain models, it is important that companies internalize it as an integral part of the overall business model and organizational structure. Localized disconnected projects and silo-based operations pose a serious threat to competitiveness in an increasingly digital world. The technologies discussed in this text – artificial intelligence, 3D printing, Internet of things, etc. – are beginning to come together to help digitize, automate, integrate, and improve the global supply chains. It’s certainly an exciting and challenging time for both new supply chain professionals and long-time supply chain professionals.




Beyond Digital


Book Description

Two world-renowned strategists detail the seven leadership imperatives for transforming companies in the new digital era. Digital transformation is critical. But winning in today's world requires more than digitization. It requires understanding that the nature of competitive advantage has shifted—and that being digital is not enough. In Beyond Digital, Paul Leinwand and Matt Mani from Strategy&, PwC's global strategy consulting business, take readers inside twelve companies and how they have navigated through this monumental shift: from Philips's reinvention from a broad conglomerate to a focused health technology player, to Cleveland Clinic's engagement with its broader ecosystem to improve and expand its leading patient care to more locations around the world, to Microsoft's overhaul of its global commercial business to drive customer outcomes. Other case studies include Adobe, Citigroup, Eli Lilly, Hitachi, Honeywell, Inditex, Komatsu, STC Pay, and Titan. Building on a major new body of research, the authors identify the seven imperatives that leaders must follow as the digital age continues to evolve: Reimagine your company's place in the world Embrace and create value via ecosystems Build a system of privileged insights with your customers Make your organization outcome-oriented Invert the focus of your leadership team Reinvent the social contract with your people Disrupt your own leadership approach Together, these seven imperatives comprise a playbook for how leaders can define a bolder purpose and transform their organizations.




Digital Government


Book Description

Mission drives agencies, and the need to deliver better services to customers at a lower cost—whether an agency is supporting the warfighter overseas, a teacher seeking classroom resources or a family figuring out how to pay for college—is pushing every level of government to look for new solutions




Digital Libraries


Book Description




The Institutional Foundations of the Digital Economy in the 21st Century


Book Description

This book series presents new achievements in the scientific thought of the 21st century in the spheres of management, economics, and law, aimed at enhancing the potential of the global economic system's development in modern economic conditions and providing solutions to the complex problems it faces. The books in this series will have a wide international outlook with a focus on both macro and micro issues, placing emphasis on a wide range of global, regional and national threats and opportunities for economic sectors and systems. By unifying the scholarly efforts of academics from adjacent spheres of socio-humanitarian sciences (management, economics, and law), the series will allow for coverage of a plethora of organizational and managerial, financial and economic, and normative and legal issues and present multi-disciplinary approaches and original solutions to the pressing problems of modern economic theory and practice. Series editors Elena G. Popkova is a Professor at the Institute of Scientific Communications, Volgograd, Russia where she teaches courses in economic development, world economy and international economic relationships. She is a very active researcher with 93 publications listed in Scopus and is a member of the editorial boards of 3 different journals and has been guest editor of 4 journal publications. She is an active participant in leading international forums and conferences. Artem Krivtsov is a Professor at Samara State University of Economics, Samara, Russia. He is the author of more than 80 important scientific works and is indexed in the systems of scientific citation and published in high-ranking scientific journals. Research topics being developed are investment analysis and enterprise management. Through his work, Artem popularises and promotes science as well as scientific knowledge and achievements. He also increases the degree of integration of science and education and effectively realizes the innovative potential of basic science.




21st Century Business


Book Description

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Research Anthology on Collaboration, Digital Services, and Resource Management for the Sustainability of Libraries


Book Description

Faced with increased budget cuts, libraries must continue to advance their services through new technologies and practices in order to keep pace with the rapid changes society is currently facing. The once traditional in-person services offered can no longer be the only option, and to keep themselves afloat, libraries must offer more in terms of digital services. The convenience of offering mobile and digital services brings a new wave of accessibility to libraries and a new question on just how much libraries will need to change to meet the newfound needs of its patrons. Beyond offering these digital services, libraries are incorporating other types of technology in multifaceted ways such as utilizing artificial intelligence practices, social media, and big data management. Moreover, libraries are increasingly looking for ways to partner and collaborate with the community, faculty, students, and other libraries in order to keep abreast of the best practices and needs of their users. The Research Anthology on Collaboration, Digital Services, and Resource Management for the Sustainability of Libraries explores emerging strategies and technologies that are redefining the role of the library within communities and academia. This reference book covers extensive ground on all the ways libraries have shifted to manage their resources, digitalize their services, and market themselves within the new technological revolution. These continued shifts for libraries come with benefits, challenges, and future projections that are critical for discussion as libraries continue to strive to remain updated and relevant in times of change. This book is ideal for librarians, archivists, collection managers, IT specialists, electronic resource librarians, practitioners, stakeholders, researchers, academicians, and students who are interested in the current state of libraries and how they are transforming to fit modern needs.




Delivering Digital Services


Book Description

Lifelong learning is currently a major concern of governments who wish to see their citizens remain employable while the job market changes. Critical to this are digital learning centres where learning is delivered through internet access or via CD-based packages. Access to these turns public libraries and community networks into 'multi media neighbourhood superstores' where print-based learning materials are enhanced by multimedia. The multiplicity of sources of learning materials and experiences reinforces and extends the traditional role of the librarian as mediator between the user and their needs. To support and foster these activities frontline public library and community network staff must be capable of offering user support and advice in a much wider arena. This requires training in new knowledge and skill sets. This timely new book offers practical guidance and expertise for public library and community network staff in setting up, running and developing an effective digital learning centre based within the People's Network or in a related community networking initiative. It has a holistic focus on the use of ICT, taking staff beyond user training applications into areas of network management, e-learning, digitization, web design and XML that staff face on a day-to-day basis. Key areas covered include: PC installation and maintenance managing a network and coping with the security issues of internet connection understanding and supporting lifelong learning digitization of local materials managing websites and intranets: site design, metadata, XML building local community portals implementing e-government social inclusion and service extension: assistive technologies service issues: copyright, access user and staff training. Readership: This book will de-mystify this new area of development for all library and information staff working in, or setting up, a PC-based digital learning centre in information service settings within public libraries, community networking centres, and school and academic libraries.