Emerging Solutions in Reference Services


Book Description

How can you enhance reference services without adding staff? Modern law librarians are under growing pressure to keep up with new technologies, deal instantly with the demands of patrons, keep the library safe and user-friendly, and generally offer the best possible service while keeping costs down. Emerging Solutions in Reference Services: Implications for Libraries in the New Millennium is a very practical guide for coping with rapidly changing technology and increasing demands for services. Its sane, well-researched advice and suggestions can help you deal with the hectic days and nights behind the reference desk. Emerging Solutions in Reference Services suggests up-to-date, innovative ways to deal with the traditional issues confronting librarians, including: handling problem patrons and ensuring security assigning reference responsibilities teaching patrons at the reference desk or on library tours drafting enforceable rules avoiding the unauthorized practice of law charging--or not charging--fees for services cross-training reference personnel Some of the traditional problems of law librarians are solved by computers; others are actually exacerbated by the new technologies available. In addition to finding ways that technology can help law librarians, Emerging Solutions in Reference Services offers solutions for the special problems posed by new technology, including questions of Web design, setting up online reference services, virtual library tours, Internet training for patrons, and ensuring technological competency of staff. In these days of decreasing budgets and increasing demands for services, Emerging Solutions in Reference Services is an invaluable resource for the librarian caught in the middle.




Digital reference services in academic libraries


Book Description

Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.




Handbook of Research on Digital Libraries: Design, Development, and Impact


Book Description

"This book is an in-depth collection aimed at developers and scholars of research articles from the expanding field of digital libraries"--Provided by publisher.







Teaching Legal Research and Providing Access to Electronic Resources


Book Description

The editors, all law librarians, offer 15 articles on the history and practice of teaching legal research in academic, government, and law firm settings. Articles also cover the territory of foreign, comparative, and international legal research instruction as well as teaching styles and learning preferences and electronic tools that can be used in both teaching and performing research. Also published as Legal references services quarterly, v. 19, nos. 3/4 2001. Annotation copyrighted by Book News, Inc., Portland, OR




Teamwork and Collaboration in Libraries


Book Description

This practical book addresses the specific tasks of planning, organizing, and administering a successful library consortium. Teamwork and Collaboration in Libraries: Tools for Theory and Practice presents case studies of resource sharing within university library systems, between special interest libraries, and between academic and public libraries. Thoughtful analyses discuss the perils and benefits of consortia. This comprehensive book provides all the information you will need before undertaking a library collaboration.




Law Library Collection Development in the Digital Age


Book Description

While the digital revolution has touched every aspect of law librarianship, perhaps nowhere has the effect been more profound than in the area of collection development. Many of the materials law libraries traditionally collected in print form are now available in electronic format. Digital technology has affected the way we select, order, and process legal materials. The World Wide Web has created an explosion of both commercial and private online publishing. The cost of electronic publishing has caused many traditional law book publishers to sell their companies rather than invest in the needed technologies to compete in the 21st century. Small publishers and book jobbers have been forced to reinvent themselves. The amount of legal information available and its costs continue to soar. Law Library Collection Development in the Digital Age deals with these and other issues related to law library collection development. Chapters range from the theoretical to the practical. Inspired by Penny Hazleton’s seminal paper “How Much of Your Print Collection is Really on Lexis or Westlaw?” the editors and chapter authors of Law Library Collection Development in the Digital Age endeavor to expand on professor Hazleton’s work, with examinations of: the role of law libraries in strategic planning for distance learning Web mirror sites trust vs. antitrust issues access vs. ownership issues how law libraries deal with electronic court records, dockets, and filings the growth of e-journals as they relate to legal publishing how the Hein Greenslips and Blackwell North America’s Bookservice cover legal materials past, present, and future roles of specialized book jobbers and more! Anyone interested in law librarianship or the information industry will find this book informative and useful. Make it a part of your professional collection today.




Emerging Solutions for Future Manufacturing Systems


Book Description

Industries and particularly the manufacturing sector have been facing difficult challenges in a context of socio-economic turbulence characterized by complexity as well as the speed of change in causal interconnections in the socio-economic environment. In order to respond to these challenges companies are forced to seek new technological and organizational solutions. In this context two main characteristics emerge as key properties of a modern automation system – agility and distribution. Agility because systems need not only to be flexible in order to adjust to a number of a-priori defined scenarios, but rather must cope with unpredictability. Distribution in the sense that automation and business processes are becoming distributed and supported by collaborative networks. Emerging Solutions for Future Manufacturing Systems includes the papers selected for the BASYS’04 conference, which was held in Vienna, Austria in September 2004 and sponsored by the International Federation for Information Processing (IFIP).







Providing Reference Services


Book Description

Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include: Reference services: basic information and background Reference resources and tutorials Organizing and providing services Staffing and performance management Forming helpful partnerships (internal and external) The future of reference Readers will come away with a solid foundation in reference services. They will have the knowledge to update or restructure an existing reference program, or to create a program from the ground up. Individual chapters and subsections provide constructive tips and advice for specific reference issues. Taken as a whole, this book provides a valuable, inclusive source of information for all major aspects of reference service. Providing Reference Services is an appropriate resource for nearly all librarians in public-service positions, especially those with reference responsibilities, whether they are working reference librarians at any level of experience, reference supervisors, or administrators with oversight of reference services. The content is relevant to academic, public, school, and special libraries—any library or organization, in fact, that offers reference or research assistance.