Fast Facts on Combating Nurse Bullying, Incivility and Workplace Violence


Book Description

Provides a wealth of proven anti-bullying resources for all nursing settings This pocket-sized, quick-access guide gives nurses crucial information they need to know to understand, identify, and effectively counter incivility, bullying, and violence in all nursing settings. Viewing nurse bullying as an institutional problem, this text expounds upon the ANA position statement, "Incivility, Bullying, and Workplace Violence" and includes definitions and statistics about nurse bullying, and what nurses at any level can do when faced with a bully. Delivered in an easy-to-read, bulleted format, this resource covers all aspects of bullying, including an overview of the problem; why nurses bully each other; a discussion and quantification of the cost and impact of bullying on individuals, the workplace, and the broader health care system. Four instructional case study chapters delineate the different forms bullying can take and how to handle them, and a "bully-proofing" chapter replete with such useful tools as a bullying checklist, a guide to "de-toxifying" the workplace, and an explanation of the ANA Code of Ethics related to bullying. Key Features: Addresses all facets of nurse bullying, from origins and manifestations to evidence-based interventions and prevention strategies Based on the hallmark ANA document “Incivility, Bullying, and Workplace Violence Contains 10 instructive case studies depicting common bullying scenarios Provides a wealth of anti-bullying resources for use in all nursing settings Offers overview and chapter objectives and Fast Facts in a Nutshell clinical pearls







Do No Harm Applies to Nurses Too


Book Description




Building a Culture of Ownership in Healthcare, Second Edition


Book Description

Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that a healthcare organization’s invisible architecture—a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude—is no less important than its visible architecture. Further, they assert that culture will not change unless people change, and people will not change unless they are inspired to do so and given the right tools. The fully updated second edition of Building a Culture of Ownership in Healthcare takes readers on a journey from accountability to ownership—providing a proven model, strategies, and practical solutions to help improve organizational culture in the healthcare setting. Learn how investing in your organization and your people can enable a significant, successful change in productivity; employee engagement; nurse satisfaction, recruitment, and retention; quality of care; patient satisfaction; and financial outcomes.




Ending Nurse-to-nurse Hostility


Book Description

About HCPro HCPro, Inc., is the premier publisher of information and training resources for the healthcare community. Our line of products includes newsletters, books, audioconferences, training handbooks, videos, online learning courses, and professional consulting seminars for specialists in health information management, compliance, accreditation, quality and patient safety, nursing, pharmaceuticals, medical staff, credentialing, long-term care, physician practice, infection control, and safety, Visit the Healthcare Marketplace at www.hcmarketplace.com for information on any of our products, or to sign up for one or more of our free online e-zines.




Code of Ethics for Nurses with Interpretive Statements


Book Description

Pamphlet is a succinct statement of the ethical obligations and duties of individuals who enter the nursing profession, the profession's nonnegotiable ethical standard, and an expression of nursing's own understanding of its commitment to society. Provides a framework for nurses to use in ethical analysis and decision-making.




Taking Action Against Clinician Burnout


Book Description

Patient-centered, high-quality health care relies on the well-being, health, and safety of health care clinicians. However, alarmingly high rates of clinician burnout in the United States are detrimental to the quality of care being provided, harmful to individuals in the workforce, and costly. It is important to take a systemic approach to address burnout that focuses on the structure, organization, and culture of health care. Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being builds upon two groundbreaking reports from the past twenty years, To Err Is Human: Building a Safer Health System and Crossing the Quality Chasm: A New Health System for the 21st Century, which both called attention to the issues around patient safety and quality of care. This report explores the extent, consequences, and contributing factors of clinician burnout and provides a framework for a systems approach to clinician burnout and professional well-being, a research agenda to advance clinician well-being, and recommendations for the field.




Human-Centered Leadership in Healthcare


Book Description

Human-Centered Leadership in Healthcare is a new leadership model based on the theory of complex systems. It addresses the requirement for healthcare organizations to develop environments that produce market leading outcomes which demonstrate value for patients. Since healthcare is a human-centric industry, it requires care for the leaders, the staff, and the patients. The Human-Centered Leadership model embraces the leader's focus on self-care and mindfulness while simultaneously focusing outward on others. The leader, at the center, adopts the attributes of the Awakener, the Connector, and the Upholder which result in practices leading to sustained quality outcomes, patient and staff satisfaction, and a healthy work environment. These practices and outcomes can be described as cultures of excellence, trust, and caring. The Human-Centered Leader in Healthcare understands that "It starts with you but it's not about you". Kay Kennedy, Lucy Leclerc, and Susan P. Campis’ goal for Human-Centered Leadership in Healthcare is to develop the people who lead the people who care for the people.




Daily We Seek You


Book Description

This book includes inspirational reflections and prayers for every day of the year. It also includes prayers for significant times along life's journey, and seasonal prayers to share with family and friends. You will feel refreshed and renewed as you use these prayers each day.




Heart First: Lasting Leader Lessons from a Year That Changed Everything


Book Description

For more than three decades, award-winning leadership and communication expert David Grossman has helped scores of leaders become great leader communicators who drive impressive results for their organizations. Naturally, the global pandemic and mounting racial unrest of 2020 handed leaders one of their biggest challenges yet, with a level of social and economic tumult not seen in more than a century.Despite the upheaval, many leaders rose to the occasion, and often by drawing not just from experience and wise counsel, but from being human as they led - what Grossman calls Heart First leadership. In Heart First, Grossman explores the many aspects of being more authentic in leadership and how that can profoundly inspire a team and move them to achieve remarkable things, especially in times of change or crisis.Heart First also features interviews with CEOs and guest columns from senior leaders inside a variety of organizations, each of whom share extraordinarily candid insights and unique lessons learned from a year that changed everything.