HDFC Bank 2.0


Book Description

FOREWORD BY NANDAN NILEKANI “Tamal combines his financial knowledge, eye for detail, and an excellent storytelling style to create a vivid portrait of India’s most valued bank and its path to the future.” NANDAN NILEKANI, Co-founder and Chairman of Infosys and Founding Chairman of UIDAI (Aadhaar) “Tamal has enthusiastically documented the epiphany that HDFC Bank’s leadership had in starting out on their digital journey. India is set for seismic changes to day-to-day banking over the next few years and banks who don’t commit to fully re-engineering their practice around becoming a technology company that delivers real-time, contextual banking experiences will wither on the vine. HDFC Bank has made a solid start on this journey, but the final chapter has not yet been written.” BRETT KING, Founder, Moven and bestselling author of Bank 4.0 The seeds of change were sown in September 2014, when HDFC Bank MD Aditya Puri went to Silicon Valley to meet the brightest tech minds in the world. By the time he got back, he knew exactly what needed to be done. It was time for a revolution. Instead of waiting to be disrupted by fintech companies, HDFC Bank went all out to disrupt itself, recasting its role and scope on a scale that has never been attempted before. In one of the biggest transformations ever undertaken in any business, HDFC Bank wants to become a platform facilitating a financial experience. Tamal Bandyopadhyay chronicles HDFC Bank’s own digital disruption exercise through the very people who drove it, narrating a story that’s as compelling as unique in India’s financial system. With his keen eye for detail, deep knowledge of banking and unparalleled storytelling ability, Bandyopadhyay recounts the journey of India’s most valued lender from a life cycle bank to a lifestyle bank. TAMAL BANDYOPADHYAY is a bestselling author, award-winning columnist and a keen observer of the Indian banking sector for over two decades.




A Bank for the Buck


Book Description

The story of HDFC Bank.







IB ACIO Grade II/Executive Exam 2023 (English Edition) - 10 Practice Tests and 5 Previous Year Papers (1500 Solved Objective Questions)


Book Description

• Best Selling Book in English Edition for IB ACIO Grade II / Executive Exam with objective-type questions as per the latest syllabus given by the Ministry of Home Affairs (MHA). • IB ACIO Grade II / Executive Exam Preparation Kit comes with 10 Practice Tests and 5 Previous Year Papers) with the best quality content. • Increase your chances of selection by 16X. • IB ACIO Grade II / Executive Exam Prep Kit comes with well-structured and 100% detailed solutions for all the questions. • Clear exam with good grades using thoroughly Researched Content by experts.




Handbook of Research on Strategic Business Infrastructure Development and Contemporary Issues in Finance


Book Description

The dynamic economic climate invites participants who are grounded in strategic financial management and infrastructure development. Thus, a lack of sufficient infrastructure, in both quality and quantity, often disqualifies developing countries from being key players in the global economy and influences other socioeconomic problems like unemployment, quality of work life, and quality of life. Handbook of Research on Strategic Business Infrastructure Development and Contemporary Issues in Finance discusses the efficiency of good infrastructure and its impact on socioeconomic growth and socioeconomic development in general and addresses contemporary aspects of the strategic financial management essential for accomplishing the objective of wealth maximization in today's challenging and competitive economy. This book is an essential research work for policy makers, government workers and NGO employees, as well as academicians and researchers in the fields of business, finance, marketing, management, accounting, MIS, public administration, economics, and law.







Country Partnership Strategy for India for the Period 2013-2017


Book Description

"India is uniquely placed to help reduce global poverty and boost shared prosp rity. While the country has achieved encouraging results in recent years in tackling these dual challenges, it remains home to one-third of the world's poor, as well as the largest number of people who have recently escaped poverty but are still vulnerable to falling bacl,<. India is now in the midst of an important transition, casting off its long-held status as a developing nation to emerge as a new leader in the international economic arena. Strong support for the country at this crucial juncture can help bend the arc of history by accelerating the decline in poverty both in India and the world. India's ongoing transformation calls for a new phase in its long-standing partnership with World Bank Group (WBG). The new Country Partnership Strategy (FY2013-17) between India and the WBG responds by setting out a program of support- from the International Bank for Reconstruction and Development (IBRD), International Development Association (IDA), International Finance Corporation (IFC), and Multilateral Investment Guarantee Agency (MIGA}­ that seeks to develop transformational and innovative solutions to tackle the country's most pressing development challenges, especially in the poorest, least developed, and most isolated of its states. A more pronounced focus on India's low-income states (Bihar, Chhattisgarh, Jharkhand, Madhya Pradesh, Odisha, Rajasthan and Uttar Pradesh) and on urbanization are haUmarks of this new phase of partnership, and represents a key strategic shift in the WBG's support to India's development. The strategy seeks to help India Jay the foundation for achieving a long-term vision for 2030- a vision of the nation as a global economic powerhouse where more and more people share the benefits of growth and where no more than 5.5 percent of the population lives in poverty and 41.3 percent of the population is no longer vulnerable to falling back. Key Elements of the World Bank Group Strategy To help achieve the vision for India in 2030 and contribute to its ongoing transformation, the WBG strategy focuses on three broad areas of engagement: integration, rural-urban transformation and inclusion. Improving domestic- as well as regional and global- integration is key to high, sustained growth, and accelerated poverty reduction. As India continues to transform from a largely rural, agrarian economy into an increasingly urbanized one, more emphasis will be needed on creating strong linkages between the urban and rural parts of the country. WBG will support efforts to help India and its people reap the benefits of urbanization while also improving agricultural productivity. A third area of support is to work in partnership to help foster the inclusion of all social and economic groups - regardless of age, gender, caste, or place of residence - thus ensuring that the benefits of faster economic growth touch the lives of all of India's people. All three areas of engagement will share a focus on improving governance, promoting environmental sustainability, and bolstering gender equality. World Bank Group Support Given the deep and complex challenges confronting a rapidly changing country, the strategy makes the case for continued high levels of support for India. Aware that WBG finances will always be modest compared to the task at hand, the strategy aims to leverage resources in creative ways that take into account the different strengths of India's states and regions, the entrepreneurial spirit of its people, the deep experience of civil society, and the convergence of better governance and social responsibility. To make a meaningful contribution to the assault on poverty, the volume of support from the WBG should be in the order of about $5 billion per year over the next five years. For the WBG's endeavors to be effective, actions will be required at the national level, at lower levels of government, as well as through partnerships with the private sector, civil society and development partners. The strategy is closely aligned with India's own vision for development outlined in the 12th Five-Year Plan (FY2013- 17), which calls for ""faster, sustainable, and more inclusive growth"". Lessons have been incorporated from the Group's long-term engagement in the country, and take into account learning from the previous strategy (FYi009-12) as well as inputs from experts across a broad spectrum of economic, social, and government sectors. "




Banker: Honour and Inconveniences – A customer Perspective


Book Description

Banking has been playing an essential role in the Indian economy. Further, the (LPG) Liberalization, Privatization and Globalization in 1991 ushered a new era in banking sector (Vijay et al. (1996). This resulted in relentless quest for quality and customer satisfaction. The entry of private and foreign banks the situation escalated to such a point where competition went haywire. The banking industry has transformed and is transforming consistently with new standards in all aspects of services such as speed, quality, accuracy and efficiency. This has brought a challenge of sustaining customer satisfaction. Most of this is because; in general people are adamant to change. However, with an ever-increasing change in recent years, it has been challenging in maintaining the satisfaction level of the customers (Gormley, 2010). The recent demonetization wave in 2016 and implementation of digitization/cashless system in banking are few examples that changed the habit of customers as well as the bankers bringing on certain advantages and disadvantages at the same time (Mehta et al. 2016). The disadvantages from bankers’ point of view can be termed as bankers’ inconvenience.