EBOOK: Trust Matters in Health Care


Book Description

Does trust still matter in health care and who does it matter to? Have trust relations changed in the 'New' NHS? What does trust mean to patients, clinicians and managers? In the NHS trust has traditionally played an important part in the relationships between its three key actors: the state, health care practitioners and patients. However, in recent years the environments in which these relationships operate have been subject to considerable change as the NHS has been modernised. Patients are now expected to play a more active role, both in self-managing their illness and in choice of care provider and clinicians are expected to work in teams and in partnership with managers. This unique book explores the importance of trust, how it is lost and won and the extent to which trust relationships in health care may have changed. The book combines theoretical and empirical analysis, while also examining the role of policy. Calnan and Rowe analyse data collected from interviews with patients, health care professionals and managers in primary care and acute care settings. Among the issues covered are: The importance of trust to their relationships What constitutes high and low trust behaviour The changing nature of trust relations between patients, clinicians and managers How trust can be built and sustained How interpersonal trust affects institutional trust Trust Matters in Health Care is key reading for policy makers, health care professionals and managers in the public and private sector, and a useful resource for educators and students within health and social care and management studies.




Clinical Practice Guidelines We Can Trust


Book Description

Advances in medical, biomedical and health services research have reduced the level of uncertainty in clinical practice. Clinical practice guidelines (CPGs) complement this progress by establishing standards of care backed by strong scientific evidence. CPGs are statements that include recommendations intended to optimize patient care. These statements are informed by a systematic review of evidence and an assessment of the benefits and costs of alternative care options. Clinical Practice Guidelines We Can Trust examines the current state of clinical practice guidelines and how they can be improved to enhance healthcare quality and patient outcomes. Clinical practice guidelines now are ubiquitous in our healthcare system. The Guidelines International Network (GIN) database currently lists more than 3,700 guidelines from 39 countries. Developing guidelines presents a number of challenges including lack of transparent methodological practices, difficulty reconciling conflicting guidelines, and conflicts of interest. Clinical Practice Guidelines We Can Trust explores questions surrounding the quality of CPG development processes and the establishment of standards. It proposes eight standards for developing trustworthy clinical practice guidelines emphasizing transparency; management of conflict of interest ; systematic review-guideline development intersection; establishing evidence foundations for and rating strength of guideline recommendations; articulation of recommendations; external review; and updating. Clinical Practice Guidelines We Can Trust shows how clinical practice guidelines can enhance clinician and patient decision-making by translating complex scientific research findings into recommendations for clinical practice that are relevant to the individual patient encounter, instead of implementing a one size fits all approach to patient care. This book contains information directly related to the work of the Agency for Healthcare Research and Quality (AHRQ), as well as various Congressional staff and policymakers. It is a vital resource for medical specialty societies, disease advocacy groups, health professionals, private and international organizations that develop or use clinical practice guidelines, consumers, clinicians, and payers.




The Trust Prescription for Healthcare


Book Description

With the healthcare industry under increasing scrutiny, hospitals and other healthcare providers must seek out ways of building trust, both within their organization and throughout the community. David Shore's The Trust Prescription for Healthcare shows providers and organizations how to build their capacity for trust and trustworthiness and how to turn that capacity into a trusted reputation and brand. The data is compelling: having both the trust of the community and a reputation as a trusted provider are at once good medicine, good business, and great leadership. Providers and organizations who make the investment in trust will find that they become more effective and efficient, both clinically and administratively. This book guides readers in building a "trust capacity" with questions, ideas, and examples. It also spells out the return on investment that organizations can expect from building the trust brand. This book provides readers with tools, strategies, and techniques they can put to use in rebuilding their department, service, or organization into a trustworthy one.




Examining Trust in Healthcare


Book Description

On the part of the patient, healthcare demands unconditional trust in the professional. But what is the nature of this trust, and to what extent is it justified? How significant is the fallout when it is abused? Incorporating sociological, psychological and philosophical approaches, this book examines notions of trust in the self, others and systems in the field of healthcare. The text explores: - Rational and emotional aspects of trust power balances between the patient and healthcare professional - Historical crises of trust in healthcare, considering the impacts and - The lessons learned means of strengthening public trust in the healthcare system and its workforce - Distinctive in its breadth and coverage, Examining Trust in Healthcare - Provides a multidisciplinary perspective of a key element of patient care. This makes the book fundamental reading for students, academics and professionals across all branches of healthcare, as well as an important resource for those with professional and academic interests in the psychology and sociology of health.




Habermas, Critical Theory and Health


Book Description

The first book to apply Habermas's ideas to health Applies the latest social theory to health and illness The contributors offer innovative approaches to the most central topics in medical sociology




Trust Matters In Health Care


Book Description

Has increasing patient self-management changed trust relations with health professionals? This book provides a detailed theoretical, empirical and policy analysis of the nature, salience and impact of trust on relations between patients, clinicians, and health service managers.




The Trust Crisis in Healthcare


Book Description

This is a comprehensive survey of the causes and consequences of declining trust in healthcare, and provides suggestions for its restoration. The authors identify the elements of trust in the environment of modern healthcare, and analyse the sources of mistrust in key areas of medicine.




Health Professionals and Trust


Book Description

Over the past twenty years there has been a shift in medical law and practise to increasingly distrust the judgement of health professionals. This book will look comparatively at a number of countries, showing through analysis of case law, legislation and protocols produced by hospitals, how the shift from trust to lack of trust has happened.




Trust in Health Care Organizations


Book Description

This e-book examines the notion of trust in a healthcare setting - from the micro level of trust between an individual patient and clinician, between one clinician and another, or between a clinician and a manager; to the macro level which includes patient and public trust in clinicians and managers, healthcare organizations or healthcare systems in general. The e-book provides a comprehensive overview of the literature, as well as in-depth case studies from a broad geographic perspective.




Trust in Medicine


Book Description

Examines trust, its definition, value, and decline from the perspective of a physician and a medical ethicist.