Humanising the Workplace


Book Description

A great deal of attention is focused on the problem of improving the working environment. The research involved is not merely a question of improving industrial relations but rather it forms part of the entire inter-disciplinary search for ways of improving the quality of working life. This volume, first published in 1977, presents a range of views from researchers in a variety of disciplines to illustrate what has already been achieved and what goals and objectives ought to be set. This title will be of interest to students of business studies and human resource management.




Beyond the Workplace Zoo


Book Description

This book begins by outlining the common design mistakes with the modern open plan office and the industry focus on cost that has resulted in the ill-fated Workplace Zoo. The requirements of office-based workers according to psychological theory and research are then explained. Dr Oseland references historical studies in psychophysics to describe how to design environmental conditions (acoustics, lighting, temperature, indoor air quality) that enhance performance by supporting basic physiological needs. More contemporary research in environmental psychology investigates how cognition affects our interpretation and response to physical stimuli depending on personality, context, attitude and other personal factors. This in turn informs individual requirements for the environmental conditions as well as group needs. Studies in evolutionary psychology and biophilia are also referenced. The latter part of the book turns to workplace solutions and focuses on how to plan, design and manage offices to accommodate our innate human needs now and in the future. The importance of designing for inclusivity is also recognised, including accommodating cultural, gender and generational differences along with designing spaces for neurodiversity. Dr Oseland’s proposed workplace solution the Landscaped Office is a revived and revised version of Bürolandschaft with a contemporary twist. The impact of workplace trends, such as agile working and hot-desking, is also explored and found to complement the workplace solution, resulting in the Agile Landscaped Office. This book is key reading for professionals, and post-graduate students, in business, interior design, architecture, surveying, facilities management, building services engineering, HR and organisational or environmental psychology.




Rehumanizing the Workplace (by Giving Everybody Their Brain Back)


Book Description

The Factory System left us with a top-down way of doing business that centralized all decision-making, leaving everyone else just to perform tasks. In the emerging work world of the Participation Age, great companies are pushing decision-making out to those who have to carry out the decisions. This speeds up growth, increases productivity and profitability, and motivates people to stay with the company. Rehumanizing the Workplace shares the twelve tools of Distributed Decision-making that helps everyone across the entire organization lead, take ownership, make team-based decisions and build a successful organization, not for you, but with you.The 12 Tools of Distributed Decision-making are designed to move us away from a codependent vertical hierarchy to a horizontal network of teams making decisions where they will have to be carried out, eliminating the Management Tax, the Disengagement Tax, and the Restaffing Tax that is are a constant burden to most organizations.




Leading with Dignity


Book Description

What every leader needs to know about dignity and how to create a culture in which everyone thrives This landmark book from an expert in dignity studies explores the essential but under-recognized role of dignity as part of good leadership. Extending the reach of her award-winning book Dignity: Its Essential Role in Resolving Conflict, Donna Hicks now contributes a specific, practical guide to achieving a culture of dignity. Most people know very little about dignity, the author has found, and when leaders fail to respect the dignity of others, conflict and distrust ensue. She highlights three components of leading with dignity: what one must know in order to honor dignity and avoid violating it; what one must do to lead with dignity; and how one can create a culture of dignity in any organization, whether corporate, religious, governmental, healthcare, or beyond. Brimming with key research findings, real-life case studies, and workable recommendations, this book fills an important gap in our understanding of how best to be together in a conflict-ridden world.




Human Factors in Paramedic Practice


Book Description

"This book is too good for one profession. It needs to be read by those in all safety-critical industries." Martin Bromiley OBE FRCSEd (ad hom), Founder, Clinical Human Factors Group "I would highly recommend this book, not only to paramedics but also to their colleagues in healthcare. It has been written by a premier league team of human factors specialists and frontline experts who share their knowledge and experience of applying human factors science to paramedic practice." Rhona Flin, Professor of Industrial Psychology, Robert Gordon University, UK "This book will be essential reading for paramedics in all practice settings as it covers the key elements which will allow paramedics to better understand the complex sociotechnical realities of the care they provide to patients." Andy Collen, author of Decision Making in Paramedic Practice The system elements of paramedic practice are interconnected and complex. These elements can include the patient, the paramedic and their colleagues, the environment, the equipment, the tasks, and the processes and procedures of the organisation. Considering the socio-technical realities of care that paramedics provide are so complex, how can you best meet these challenges to support safe and effective practice as a clinician? Written as an introduction to the discipline of human factors, the authors highlight key principles and theories and relate these to aspects of paramedic practice. Containing practical prehospital examples, this resource provides a firm understanding of systems thinking and design, enabling you to look for instances where the principles of human factors might be applied in your own practice. Accompanied by 40 full-colour images, chapters cover key topics including: ‘Human error’ Systems thinking Human-centred design Interaction with the patient Well-being of the paramedic Safety culture Non-technical skills of individuals and teams. Whether you are a pre-hospital care professional who is involved in education, learning from events, procurement, or influencing safety culture, you will benefit from the tools and techniques provided throughout.




The Leadership Gap


Book Description

Do people see you as the kind of leader you want to be? Are your strongest leadership qualities getting in the way of your greatness? After decades of advising and inspiring some of the most eminent chief executives in the world, Lolly Daskal has uncovered a startling pattern: within each leader are powerful abilities that are also hidden impediments to greatness. She’s witnessed many highly driven, overachieving leaders rise to prominence fueled by well-honed skill sets, only to falter when the shadow sides of the same skills emerge. Now Daskal reveals her proven system, which leaders at any level can apply to dramatically improve their results. It begins with identifying your distinctive leadership archetype and recognizing its shadow: ■ The Rebel, driven by confidence, becomes the Imposter, plagued by self-doubt. ■ The Explorer, fueled by intuition, becomes the Exploiter, master of manipulation. ■ The Truth Teller, who embraces candor, becomes the Deceiver, who creates suspicion. ■ The Hero, embodying courage, becomes the Bystander, an outright coward. ■ The Inventor, brimming with integrity, becomes the Destroyer, who is morally corrupt. ■ The Navigator, trusts and is trusted, becomes the Fixer, endlessly arrogant. ■ The Knight, for whom loyalty is everything, becomes the Mercenary, who is perpetually self-serving. Using psychology, philosophy, and her own experience, Daskal offers a breakthrough perspective on leadership. She’ll take you inside some of the most cloistered boardrooms, let you in on deeply personal conversations with industry leaders, and introduce you to luminaries who’ve changed the world. Her insights will help you rethink everything you know to become the leader you truly want to be.




Humanise


Book Description

Legendary leaders change the world by putting leadership at the service of humanity Humanise is a comprehensive look at human-centred leadership, providing insight and guidance for those who want to change the world. A deep examination of the concept of moral leadership, this book examines what it is, how it's acquired, and how it can be applied in business, government, and society. Readers will gain insight into predominant leadership styles exemplified in governments and organizations around the world, and discover the missing pieces that come together to more effectively guide people through challenges and transitions. With a focus on building a solid foundation, a strong moral compass, and deep empathy for others, this book shows you how to be a leader wherever you are, build your leadership capability, and make a positive impact on the world. We are facing a crisis of leadership. Where are the new Mandelas? What type of person is that? What are their qualities and attributes? Who will lead us into the future? Humanise is a book for people who want to be the very best version of themselves, the best leader they can be, and impact the world for good. Discover a different perspective on the leadership crisis throughout the world Create your own leadership foundation starting with your purpose and principles Turn your personal moral values into a leadership style that will benefit and inspire others Influence the individuals and world around you to become a part of the solution Following in the footsteps of Mandela and Ghandi, this book explains why great leadership is human-centred, and how you can become such a leader, no matter who you are or what position you are in. For those interested in picking up the torch and guiding the way, Humanise provides a roadmap to the version of you you've always wanted to be, and that the world needs you to be.




Searching for the Human in Human Resource Management


Book Description

Searching for the Human in Human Resource Management is a highly original collection penned by leading critical thinkers in the field of organization studies and HRM, each concerned to resituate people at the heart of HRM and organizational analysis. It offers contributions in three key areas: theory, practice and workplace contexts.




Humanizing Health Care


Book Description

Health care regulatory agencies demand that patients receive efficient, competent, compassionate care; however, because of caregivers' own unhealed issues along with other factors, care often falls short of those goals. Melanie Sears, RN, MBA, PhD, leverages more than thirty years of nursing experience to look at what really prevents patients from getting the care they need and health care workers from getting the support needed to thrive in the stressful environment of health care. From domination-style management, fear and judgment-based practitioner relationships, and a poignant separation between physical, mental, and emotional care, the costs of these factors are enormous. Sears argues that the most effective way to evolve this problematic culture is to shift the language used by those providing care.




Changing on the Job, Second Edition


Book Description

An advanced guide to leadership development and intentional evolution—your own or others—using Adult Education Theory. The first edition of Changing on the Job became a popular guide for executive coaches and leadership trainers, because it simplified a set of complex tools and ideas to help executive coaches develop leaders, based on "Adult Development Theory." Leaders (like all adults) grow through four predictable stages of maturity and wisdom. Crucially, Jennifer Garvey Berger argues that if we do not deliberately help leaders advance to the two higher stages, we will be unable to solve the global problems which are plaguing us, like climate change, war, or the next global crisis. The leaders we need to solve our complex, unprecedented problems can only be developed in the workplace, and they need the advanced perspective, maturity, and personal evolution described in this book. The second edition includes new chapters written for leaders as well as executive coaches, and many updates. It is the only book in the influential field of Adult Development Theory that's easy to read and offers clear descriptions of what adult/leader growth looks like. It also includes tools and ideas to help leaders grow.