ISO/IEC 25022:2016


Book Description

Descripción del editor: "ISO/IEC 25022:2016 defines quality in use measures for the characteristics defined in ISO/IEC 25010, and is intended to be used together with ISO/IEC 25010. It can be used in conjunction with the ISO/IEC 2503n and the ISO/IEC 2504n standards or to more generally meet user needs with regard to product or system quality.ISO/IEC 25022:2016 contains the following:- a basic set of measures for each quality in use characteristic;- an explanation of how quality in use is measured.It provides a suggested set of quality in use measures to be used with the quality in use model in ISO/IEC 25010. They are not intended to be an exhaustive set.It includes as informative annexes examples of how to measure context coverage (Annex A), options for normalising quality in use measures (Annex B), use of ISO/IEC 25022 for measuring usability in ISO 9241-11 (Annex C), a quality in use evaluation process (Annex D), the relationship between different quality models (Annex E), and quality measurement concepts (Annex F).The measures are applicable to the use of any human-computer system, including both computer systems in use and software products that form part of the system.It does not assign ranges of values of the measures to rated levels or to grades of compliance because these values are defined for each system or product depending, on the context of use and users' needs.Some attributes could have a desirable range of values, which does not depend on specific user needs but depends on generic factors, for example, human cognitive factors.The proposed quality in use measures are primarily intended to be used for quality assurance and management of systems and software products based on their effects when actually used. The main users of the measurement results are people managing development, acquisition, evaluation, or maintenance of software and systems.The main users of ISO/IEC 25022:2016 are people carrying out specification and evaluation activities as part of the following:- development: including requirements analysis, design, and testing through acceptance during the life cycle process;- quality management: systematic examination of the product or computer system, for example, when evaluating quality in use as part of quality assurance and quality control;- supply: a contract with the acquirer for the supply of a system, software product, or software service under the terms of a contract, for example, when validating quality at qualification test;- acquisition: including product selection and acceptance testing, when acquiring or procuring a system, software product, or software service from a supplier;- maintenance: improvement of the product based on quality in use measures." (ISO/IEC).







Human-Computer Interaction. Design and User Experience


Book Description

The three-volume set LNCS 12181, 12182, and 12183 constitutes the refereed proceedings of the Human Computer Interaction thematic area of the 22nd International Conference on Human-Computer Interaction, HCII 2020, which took place in Copenhagen, Denmark, in July 2020.* A total of 1439 papers and 238 posters have been accepted for publication in the HCII 2020 proceedings from a total of 6326 submissions. The 145 papers included in this HCI 2020 proceedings were organized in topical sections as follows: Part I: design theory, methods and practice in HCI; understanding users; usability, user experience and quality; and images, visualization and aesthetics in HCI. Part II: gesture-based interaction; speech, voice, conversation and emotions; multimodal interaction; and human robot interaction. Part III: HCI for well-being and Eudaimonia; learning, culture and creativity; human values, ethics, transparency and trust; and HCI in complex environments. *The conference was held virtually due to the COVID-19 pandemic.




Human-Computer Interaction. Theory, Design, Development and Practice


Book Description

The 3-volume set LNCS 9731, 9732, and 9733 constitutes the refereed proceedings of the 18th International Conference on Human-Computer Interaction, HCII 2016, held in Toronto, ON, Canada, in July 2016. The total of 1287 papers and 186 posters presented at the HCII 2016 conferences and were carefully reviewed and selected from 4354 submissions. The papers thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The volumes constituting the full 27-volume set of the conference proceedings.




Design, User Experience, and Usability: Theory and Practice


Book Description

The three-volume set LNCS 10918, 10919, and 10290 constitutes the proceedings of the 7th International Conference on Design, User Experience, and Usability, DUXU 2018, held as part of the 20th International Conference on Human-Computer Interaction, HCII 2018, in Las Vegas, NV, USA in July 2018. The total of 1171 papers presented at the HCII 2018 conferences were carefully reviewed and selected from 4346 submissions. The papers cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of applications areas. The total of 165 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this three-volume set. The 55 papers included in this volume are organized in topical sections on design thinking, methods and practice, usability and user experience evaluation methods and tools, and DUXU in software development.




Systems and Information Sciences


Book Description

This book constitutes the proceedings of the 1st International Conference on Systems and Information Sciences (ICCIS), held in Manta, Ecuador, from July 27 to 29, 2020, and was jointly organized by Universidad Laica Eloy Alfaro de Manabí “ULEAM”, in collaboration with GDEON. ICCIS aims to bring together systems and information sciences researchers and developers from academia and industry around the world to discuss cutting-edge research. The book covers the following topics: AI, Expert Systems and Big Data Analytics Cloud, IoT and Distributed Computing Communications Database System and Application Financial Technologies (FinTech), Economics and Business Engineering m-Learning and e-Learning Security Software Engineering Web Information Systems and Applications General Track







Quality Planning and Assurance


Book Description

QUALITY PLANNING AND ASSURANCE Discover the most crucial aspects of quality systems planning critical to manufacturing and service success In Quality Planning and Assurance: Principles, Approaches, and Methods for Product and Service Development, accomplished engineer Dr. Herman Tang delivers an incisive presentation of the principles of quality systems planning. The book begins with an introduction to the meaning of the word “quality” before moving on to review the principles of quality strategy and policy management. The author then offers a detailed discussion of customer needs and the corresponding quality planning tasks in design phases, as well as a treatment of the design processes necessary to ensure product or service quality. Readers will enjoy explorations of advanced topics related to proactive approaches to quality management, like failure modes and effects analysis (FMEA). They???ll discover discussions of issues like supplier quality management and the key processes associated with quality planning and execution. The book also includes: A thorough introduction to quality planning, including definitions, discussions of quality system, and an overview of the planning process A comprehensive exploration of strategic planning development, including strategic management, risk management and analysis, and pull and push strategies Practical discussions of customer-centric planning, including customer-oriented design, quality function deployment, and affective engineering In-depth examinations of quality assurance by design, including the design review process, design verification and validation, and concurrent engineering Perfect for senior undergraduate and graduate students in technology and management programs, Quality Planning and Assurance will also earn a place in the libraries of managers and technical specialists in a wide range of fields, including quality management.




Usability research for interpreter-centred technology: The case study of SmarTerp


Book Description

Technological advancement is reshaping the ways in which language interpreters operate. This poses existential challenges to the profession but also offers new opportunities. This books moves from the design of the computer-assisted interpreting tool SmarTerp as a case study of impact-driven interpreting technology research. It demonstrates how usability testing was used to achieve an interpreter-centred design. By contextualising the case study within the past and current developments of translation and interpreting technology research, this book seeks to inform and inspire a redefinition of the conceptualisation of interpreting technology research—not just as a tool to understand change but to drive it into a sustainable and human direction.