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ITIL 4 Master Pack (PDF)

Author : AXELOS

Publisher :

Page : pages

File Size : 49,8 MB

Release :

Category :

ISBN : 9780113316861

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Book Description

The 'ITIL 4 Master Pack' comprises of ITIL 4 Foundation and all five Higher Level publications. Managing professional: create, deliver and support (ISBN 9780113316335); Managing professional: drive stakeholder value (ISBN 978011331373); Managing professional: high-velocity IT (ISBN 9780113316410); Managing professional: direct, plan and improve (ISBN 9780113316458); ITIL 4 strategic leader: digital and IT strategy (ISBN 9780113316496); ITIL foundation (4th ed) (ISBN 9780113316069). Their audience ranges from those who are responsible for managing IT-enabled products and services, to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4 and become an ITIL 4 Master



ITIL Foundation, ITIL

Author : The Stationery Office

Publisher : Stationery Office Books (TSO)

Page : 0 pages

File Size : 12,54 MB

Release : 2019

Category : IT-infrastruktur

ISBN : 9780113316076

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Book Description

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.



Enterprise Cloud Strategy

Author : Barry Briggs

Publisher : Microsoft Press

Page : 228 pages

File Size : 31,4 MB

Release : 2016-01-07

Category : Computers

ISBN : 1509301992

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Book Description

How do you start? How should you build a plan for cloud migration for your entire portfolio? How will your organization be affected by these changes? This book, based on real-world cloud experiences by enterprise IT teams, seeks to provide the answers to these questions. Here, you’ll see what makes the cloud so compelling to enterprises; with which applications you should start your cloud journey; how your organization will change, and how skill sets will evolve; how to measure progress; how to think about security, compliance, and business buy-in; and how to exploit the ever-growing feature set that the cloud offers to gain strategic and competitive advantage.



Enterprise Architecture as Strategy

Author : Jeanne W. Ross

Publisher : Harvard Business Press

Page : 120 pages

File Size : 12,61 MB

Release : 2006

Category : Business & Economics

ISBN : 1591398398

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Book Description

Enterprise architecture defines a firm's needs for standardized tasks, job roles, systems, infrastructure, and data in core business processes. This book explains enterprise architecture's vital role in enabling - or constraining - the execution of business strategy. It provides frameworks, case examples, and more.



ITIL 4 Strategic Leader

Author : AXELOS

Publisher : Tso, the Stationery Office

Page : 254 pages

File Size : 42,27 MB

Release : 2020-09-25

Category : Electronic books

ISBN : 9780113316496

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Book Description

The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation.



IBM FlashSystem 5200 Product Guide

Author : Aldo Araujo Fonseca

Publisher : IBM Redbooks

Page : 68 pages

File Size : 16,83 MB

Release : 2022-07-22

Category : Computers

ISBN : 0738459666

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Book Description

This IBM® Redbooks® Product Guide publication describes the IBM FlashSystem® 5200 solution, which is a next-generation IBM FlashSystem control enclosure. It is an NVMe end-to-end platform that is targeted at the entry and midrange market and delivers the full capabilities of IBM FlashCore® technology. It also provides a rich set of software-defined storage (SDS) features that are delivered by IBM Spectrum® Virtualize, including the following features: Data reduction and deduplication Dynamic tiering Thin provisioning Snapshots Cloning Replication Data copy services Transparent Cloud Tiering IBM HyperSwap® including 3-site replication for high availability (HA) Scale-out and scale-up configurations further enhance capacity and throughput for better availability. The IBM FlashSystem 5200 is a high-performance storage solution that is based on a revolutionary 1U form factor. It consists of 12 NVMe Flash Devices in a 1U storage enclosure drawer with full redundant canister components and no single point of failure. It is designed for businesses of all sizes, including small, remote, branch offices and regional clients. It is a smarter, self-optimizing solution that requires less management, which enables organizations to overcome their storage challenges. Flash has come of age and price point reductions mean that lower parts of the storage market are seeing the value of moving over to flash and NVMe--based solutions. The IBM FlashSystem 5200 advances this transition by providing incredibly dense tiers of flash in a more affordable package. With the benefit of IBM FlashCore Module compression and new QLC flash-based technology becoming available, a compelling argument exists to move away from Nearline SAS storage and on to NVMe. With the release of IBM FlashSystem 5200 Software V8.4, extra functions and features are available, including support for new Distributed RAID1 (DRAID1) features, GUI enhancements, Redirect-on-write for Data Reduction Pool (DRP) snapshots, and 3-site replication capabilities. This book is aimed at pre-sales and post-sales technical support and marketing and storage administrators.



End-to-end Integration with IBM Sterling B2B Integration and Managed File Transfer solutions

Author : James Ballentine

Publisher : IBM Redbooks

Page : 354 pages

File Size : 38,16 MB

Release : 2012-07-21

Category : Computers

ISBN : 0738436925

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Book Description

Across numerous vertical industries, enterprises are challenged to improve processing efficiency as transactions flow from their business communities to their internal systems and vice versa, simplify management and expansion of the external communities, accommodate customer and supplier preferences, govern the flow of information, enforce policy and standards, and protect sensitive information. Throughout this process, external partners must be on-boarded and off-boarded, information must flow across multiple communications infrastructures, and data must be mapped and transformed for consumption across multiple applications. Some transactions require synchronous or real-time processing while others are of a more periodic nature. For some classes of customer or supplier, the enterprise might prefer a locally-managed, on-premise solution. For some types of communities (often small businesses), an as-a-Service solution might be the best option. Many large enterprises combine the on-premise and as-a-Service approach to serve different categories of business partners (customers or suppliers). This IBM® Redbooks® publication focuses on solutions for end-to-end integration in complex value chains and presents several end-to-end common integration scenarios with IBM Sterling and IBM WebSphere® portfolios. We believe that this publication will be a reference for IT Specialists and IT Architects implementing an integration solution architecture involving IBM Sterling and IBM WebSphere portfolios.



Fundamentals of Business Process Management

Author : Marlon Dumas

Publisher : Springer

Page : 546 pages

File Size : 44,80 MB

Release : 2018-03-23

Category : Computers

ISBN : 3662565099

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Book Description

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.



IBM Cloud Private System Administrator's Guide

Author : Ahmed Azraq

Publisher : IBM Redbooks

Page : 390 pages

File Size : 26,15 MB

Release : 2019-06-27

Category : Computers

ISBN : 0738457639

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Book Description

IBM® Cloud Private is an application platform for developing and managing containerized applications across hybrid cloud environments, on-premises and public clouds. It is an integrated environment for managing containers that includes the container orchestrator Kubernetes, a private image registry, a management console, and monitoring frameworks. This IBM Redbooks covers tasks performed by IBM Cloud Private system administrators such as installation for high availability, configuration, backup and restore, using persistent volumes, networking, security, logging and monitoring. Istio integration, troubleshooting and so on. As part of this project we also developed several code examples and you can download those from the IBM Redbooks GitHub location: https://github.com/IBMRedbooks. The authors team has many years of experience in implementing IBM Cloud Private and other cloud solutions in production environments, so throughout this document we took the approach of providing you the recommended practices in those areas. If you are an IBM Cloud Private system administrator, this book is for you. If you are developing applications on IBM Cloud Private, you can see the IBM Redbooks publication IBM Cloud Private Application Developer's Guide, SG24-8441.



The Business Analyst's Handbook

Author : Howard Podeswa

Publisher : Course Technology

Page : 440 pages

File Size : 12,91 MB

Release : 2009

Category : Business & Economics

ISBN :

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Book Description

One of the objectives of this book is to incorporate best practices and standards in to the BA role. While a number of standards and guidelines, such as Business Process Modeling Notation (BPMN), have been incorporated, particular emphasis has been placed on the Business Analysis Body of Knowledge (BABOK), the Information Technology Infrastructure Library (ITIL), and the Unified Modeling Language (UML).