Love, Your Concierge


Book Description

Organization – that's what I do. Control – it's my middle name.Hello. I'm Elizabeth – your personal concierge. My job is to play fairy godmother to the rich and famous.The universal rulebook may say to never mix business with pleasure, but its author never worked for Grant Morgan, my sexy and brooding client. As a top attorney in Manhattan, Grant is used to calling the shots and dominating everything he touches. He also changes girlfriends as often as I pick up his dry cleaning. A part of me still wishes I could let him command my body and take me in ways I've never imagined, though.One moment of weakness is all it takes to change everything forever.Addicted – I can't get enough of him. Consumed – He's all I think and dream about.The book has officially been thrown out the window. I'm in love and completely terrified. With lines blurred, I find myself lying, cheating and stealing to protect myself from being hurt. But my choices affect more than just me and now I'm not so sure what I'm trying to protect myself from.Will love be enough to erase all I've done? Or have I made the biggest mistake of all?




At Your Service


Book Description

Chloe loves working as a junior concierge at an exclusive NYC hotel—but when three royal kids come to stay, her hospitality is put to the ultimate test! Chloe Turner has pretty much the BEST life. She gets to live in the super fancy Hotel St. Michele. New York City is her hometown. And her dad, Mitchell Turner, concierge extraordinaire, is teaching her all the secrets of the business so she can follow in his footsteps. After helping him out with a particularly difficult kid client, Chloe is appointed the official junior concierge, tending to the hotel’s smallest, though sometimes most demanding, guests. Her new position comes with tons of perks like cupcake parties, backstage passes to concerts, and even private fittings with the hippest clothing designers. But Chloe hasn’t faced her toughest challenge yet. When three young royals (including a real-life PRINCE!) come to stay, Chloe’s determined to prove once and for all just how good she is at her job. Except the trip is a total disaster—especially when the youngest royal disappears. Now it’s up to Chloe to save the day. Can she find the missing princess before it becomes international news?




Dirty Work


Book Description

Millionaire nightclub owner Jake Lawson works hard, but executive concierge Ainsley Scott is showing him how to let loose…in the sexiest possible way! I knew I was in trouble the moment millionaire Jake Lawson walked through the door of his swanky Tribeca loft. The definition of tall, dark and handsome, he’s hired me to take care of his parents’ Irish wolfhound. But one game of strip Scrabble later and we’re taking care of each other all night long… Starting my concierge business was my way out of the rat race I ran as a lawyer until it cost me my fiancé. And Jake is a full-on workaholic, certain his high-end nightclub will fall apart if he loses focus for a second. We couldn’t be more different. But the chemistry between us is off the charts! From drag-queen karaoke to movies at Hudson River Park, I’m showing Jake how to lighten up and enjoy everything New York City has to offer. But I can’t help wondering if blowing each other’s minds in bed is enough to make up for our different values. Can Jake step away from his smartphone long enough to give us a chance? Harlequin DARE publishes sexy romances featuring powerful alpha heroes and bold, fearless heroines exploring their deepest fantasies. Four new Harlequin DARE titles are available each month, wherever ebooks are sold!




Concierge Confidential


Book Description

New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas—in winter? That's right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City's Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own. In Concierge Confidential, Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy. A few of Fazio's tips include: • When and how much to palm in tips • How to get a seat or ticket to the hottest thing in town • How to avoid being labeled a rube the minute you walk through the door • How you can become your favorite store or restaurant's most beloved customer • And much more




While We Were Watching Downton Abbey


Book Description

From the bestselling author of My Ex-Best Friend's Wedding comes a novel about four friends who share a passion for a beloved British television show that will change all of their lives. When the concierge of The Alexander, a historic Atlanta apartment building, invites his fellow residents to join him for weekly screenings of Downton Abbey, four very different people find themselves connecting with the addictive drama, and—even more unexpectedly—with each other... Samantha Davis married young and for the wrong reason: the security of old Atlanta money—for herself and for her orphaned brother and sister. She never expected her marriage to be complicated by love and compromised by a shattering family betrayal. Claire Walker is now an empty nester and struggling author who left her home in the suburbs for the old world charm of The Alexander, and for a new and productive life. But she soon wonders if clinging to old dreams can be more destructive than having no dreams at all. And then there’s Brooke MacKenzie, a woman in constant battle with her faithless ex-husband. She’s just starting to realize that it’s time to take a deep breath and come to terms with the fact that her life is not the fairy tale she thought it would be. For Samantha, Claire, Brooke—and Edward, who arranges the weekly gatherings—it will be a season of surprises as they forge a bond that will sustain them through some of life’s hardest moments—all of it reflected in the unfolding drama, comedy, and convergent lives of Downton Abbey.




The Whole Town's Talking


Book Description

Elmwood Springs, Missouri, is a small town like any other, but something strange is happening out at the cemetery. 'Still Meadows, ' as it's called, is anything but still. Tells a surprising story of life, afterlife, and the mysterious goings-on of ordinary people"--Amazon.com.




Going Above and Beyond


Book Description

Whether for a business owner or an employee, this guide will show how to offer concierge-level customer service that will provide an edge in today’s competitive business world. From interviews with top concierges to helping review nonverbal cues and body language, the information presented will help polish a professional image, refine communication skills, and teach the core beliefs and values that lead to extraordinary customer service.




How May We Hate You?


Book Description

Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work. Most people are wrong. Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn: · The Truth About Bed Bugs · The Mythology of “Loyalty Programs” · The 411 on Hotel Residents · And so much more Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.




The Elegance of the Hedgehog


Book Description

The phenomenal New York Times bestseller that “explores the upstairs-downstairs goings-on of a posh Parisian apartment building” (Publishers Weekly). In an elegant hôtel particulier in Paris, Renée, the concierge, is all but invisible—short, plump, middle-aged, with bunions on her feet and an addiction to television soaps. Her only genuine attachment is to her cat, Leo. In short, she’s everything society expects from a concierge at a bourgeois building in an upscale neighborhood. But Renée has a secret: She furtively, ferociously devours art, philosophy, music, and Japanese culture. With biting humor, she scrutinizes the lives of the tenants—her inferiors in every way except that of material wealth. Paloma is a twelve-year-old who lives on the fifth floor. Talented and precocious, she’s come to terms with life’s seeming futility and decided to end her own on her thirteenth birthday. Until then, she will continue hiding her extraordinary intelligence behind a mask of mediocrity, acting the part of an average pre-teen high on pop culture, a good but not outstanding student, an obedient if obstinate daughter. Paloma and Renée hide their true talents and finest qualities from a world they believe cannot or will not appreciate them. But after a wealthy Japanese man named Ozu arrives in the building, they will begin to recognize each other as kindred souls, in a novel that exalts the quiet victories of the inconspicuous among us, and “teaches philosophical lessons by shrewdly exposing rich secret lives hidden beneath conventional exteriors” (Kirkus Reviews). “The narrators’ kinetic minds and engaging voices (in Alison Anderson’s fluent translation) propel us ahead.” —The New York Times Book Review “Barbery’s sly wit . . . bestows lightness on the most ponderous cogitations.” —The New Yorker