Public Value Management, Measurement and Reporting


Book Description

This volume aims to shed light on how public service value is identified, managed, measured and reported. The chapters cover a range of topics, including theoretical reflections, practical case studies and empirical observations aimed at understanding the concept of public value.




Managing for Public Service Performance


Book Description

Through a comparative overview of public administration performance in twenty-eight EU member states, this book takes a critical, multidisciplinary approach to address how management can make a meaningful contribution to the performance of public services.




Personnel Literature


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Compendium of Research Reports


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Annual Report


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OECD e-Government Studies Denmark: Efficient e-Government for Smarter Public Service Delivery


Book Description

This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas.