Mastering Your Organization's Processes


Book Description

Book assisting understanding and implementation of Business Process Management for managers and MBA students.




Process Mastering


Book Description

The benefits include: cost reduction; increased productivity; improved safety; higher morale; and the ability to meet the changing expectations of your customers.Step-by-step, the authors guide you through the creation and implementation of a process master. You will learn:Identify and gain control of your organization's key processes.Get the right people involved.Establish boundaries and measures.Use the process master to support ISO and HACCP complianceProcess Mastering contains two fully completed sample Process Masters as well as numerous improvement examples. An appendix provides blank Process Master forms and shows you how to use a Deployment Flow Chart.




Mastering the Requirements Process


Book Description

“If the purpose is to create one of the best books on requirements yet written, the authors have succeeded.” —Capers Jones Software can solve almost any problem. The trick is knowing what the problem is. With about half of all software errors originating in the requirements activity, it is clear that a better understanding of the problem is needed. Getting the requirements right is crucial if we are to build systems that best meet our needs. We know, beyond doubt, that the right requirements produce an end result that is as innovative and beneficial as it can be, and that system development is both effective and efficient. Mastering the Requirements Process: Getting Requirements Right, Third Edition, sets out an industry-proven process for gathering and verifying requirements, regardless of whether you work in a traditional or agile development environment. In this sweeping update of the bestselling guide, the authors show how to discover precisely what the customer wants and needs, in the most efficient manner possible. Features include The Volere requirements process for discovering requirements, for use with both traditional and iterative environments A specification template that can be used as the basis for your own requirements specifications Formality guides that help you funnel your efforts into only the requirements work needed for your particular development environment and project How to make requirements testable using fit criteria Checklists to help identify stakeholders, users, non-functional requirements, and more Methods for reusing requirements and requirements patterns New features include Strategy guides for different environments, including outsourcing Strategies for gathering and implementing requirements for iterative releases “Thinking above the line” to find the real problem How to move from requirements to finding the right solution The Brown Cow model for clearer viewpoints of the system Using story cards as requirements Using the Volere Knowledge Model to help record and communicate requirements Fundamental truths about requirements and system development




Mastering the Process


Book Description

As the author of twenty-four novels, Elizabeth George is one of the most successful--and prolific--novelists today. In Mastering the Process, George offers readers a master class in the art and science of crafting a novel. This is a subject she knows well, having taught creative writing both nationally and internationally for over thirty years. "I have never before read a book about writing that is so thorough, thoughtful, and most of all, helpful." --Lisa See, New York Times bestselling author of The Island of Sea Women For many writers, the biggest challenge is figuring out how to take that earliest glimmer of inspiration and shape it into a full-length novel. How do you even begin to transform a single idea into a complete book? In these pages, award-winning, number one New York Times bestselling author Elizabeth George takes us behind the scenes through each step of her writing process, revealing exactly what it takes to craft a novel. Drawing from her personal photos, early notes, character analyses, and rough drafts, George shows us every stage of how she wrote her novel Careless in Red, from researching location to imagining plot to creating characters to the actual writing and revision processes themselves. George offers us an intimate look at the procedures she follows, while also providing invaluable advice for writers about what has worked for her--and what hasn't. Mastering the Process gives writers practical, prescriptive, and achievable tools for creating a novel, editing a novel, and problem solving when in the midst of a novel, from a master storyteller writing at the top of her game.




Mastering the Instructional Design Process


Book Description

The fourth edition of Mastering the Instructional Design Process has been completely revised and updated and is based on the instructional design competencies of the International Board of Standards of Performance and Instruction (IBSTPI). The book identifies the core competencies of instructional system design and presents them in a way that helps to develop these competencies and apply them successfully in real-world settings. This comprehensive resource covers the full range of topics for understanding and mastering the instructional design process including: detecting and solving human performance problems; analyzing needs, learners, work settings, and work; establishing performance objectives and performance measurements; delivering the instruction effectively; and managing instructional design projects successfully.




Mastering Your Sales Process


Book Description

For salespeople at all levels, a practical guide designed to personalize the sales process, increase efficiency, maximize sales, and create satisfaction for sales staff, management, and clients alike.




Mastering the Reimbursement Process


Book Description

"Up-to-date information on proper medical billing reimbursement and the codes, third party payers, and laws that affect it"--Provided by publisher.




Mastering the Instructional Design Process


Book Description

A comprehensive framework for effective real-world instructional design Mastering the Instructional Design Process provides step-by-step guidance on the design and development of an engaging, effective training program. The focus on core competencies of instructional system design helps you develop your skills in a way that's immediately applicable to real-world settings, and this newly updated fifth edition has been revised to reflect the new IBSTPI Competencies and Standards for Instructional Design. With a solid foundation of researched and validated standards, this invaluable guide provides useful insight and a flexible framework for approaching instructional design from a practical perspective. Coverage includes the full range of design considerations concerning the learners, objectives, setting, and more, and ancillaries include design templates, PowerPoint slides, lecture notes, and a test bank help you bring these competencies to the classroom. Instructional design is always evolving, and new trends are emerging to meet the ever-changing needs of learners and exploit the newest tools at our disposal. This book brings together the latest developments and the most effective best practices to give you a foolproof framework for successfully managing instructional design projects. Detect and solve human performance problems Analyze needs, learners, work settings, and work Establish performance objectives and measurements Deliver effective instruction in a variety of scenarios Effective training programs don't just happen. Instructional design is a complex field, and practitioners must be skilled in very specific areas to deliver a training program that engages learners and makes the learning 'stick.' Mastering the Instructional Design Process is a comprehensive handbook for developing the skillset that facilitates positive training outcomes.




The Innovation Master Plan


Book Description

Is there any doubt in your mind about the importance of innovation? Do you feel that innovation is vital to the future of your company? Then perhaps you've already discovered that the process of innovation is difficult to manage. It's risky, expensive, and unpredictable. Further, some leaders look at the innovations that come from companies like Apple or P&G, and think, "We don't have people or resources like theirs. We can't do that kind of magic." But the truth is that Apple's success, or P&G's, or Toyota's, isn't due to magic; it's because they follow a disciplined innovation process. So the best way for your firm to become an innovator is to adopt a systematic approach applies the best tools, and also goes beyond tools to help you manage the large scale risks and opportunities that your organization faces. This system elevates innovation to what it really should be, a strategic asset to your organization. Defining that system is the intent behind The Innovation Master Plan.




The Master Book for Lean Six Sigma Green Belt Certification I


Book Description

Part 1 of CSSGB Certification Series In the author's (Nilakantasrinivasan J) experience of coaching over 3000 candidates for Lean Six Sigma Certifications and having interviewed over 300 candidates for Lean Six Sigma roles, one thing I can say with conviction is that Six Sigma is overwhelming and a difficult subject when it comes to answers questions in exams or in interviews. While many practitioners understand the concepts of Lean Six Sigma, they fail to give ‘right’ answers in these instances. They fail to create the right impression in the interview. Instead, they leave an impression of mere familiarity, which doesn’t make the cut either in Interviews or Exams. Why this book? While preparing for CSSGB exams of ASQ & IASSC, a learner like you encounters a lot of doubt. If you have to clear exams, you should have crystal clear understanding of all the concepts and you should know to paraphrase it in the right way. Whether you are taking objective or subjective type exams, these are critical aspects. • As a result, this book is structured in the form of Q & A. • All necessary concepts are explained with examples across industries. In interviews, interviewers test application knowledge; I have seen candidates drawing a blank when you ask them for an example. • It is comprehensive and covers all the necessary topics that a CSSGB needs to know. It is drawn based on universal curriculum that maps to both ASQ & IASSC Body of Knowledge. How to use this book? • While preparing for CSSGB exams, reading the book sequentially will help • Before an interview, you can brush up the topics of your choice Structure of this Book? As this is an in-depth study material, it is voluminous. Thus the content is split into 3 parts. While Part 1 covers, Six Sigma Overview & Define Phase, Part 2 covers Measure, Part 3 Analyze, Improve & Control phases. Further reading? If you wish to learn about various application aspects, tips and practical nitty-gritties, you will find out online learning courses invaluable. For more details visit: www.SixSigmaCertificationCourse.com or www.Collaborat.com