Passengers' experiences of air travel


Book Description

Air travel has expanded hugely and in 2005, 228 million passengers travelled through UK airports. This title looks at the passenger experience of air travel from purchasing a ticket to boarding the plane, including travel to and from the airport, check-in and security, and complaint resolution.




Flying Across America


Book Description

All 44 episodes from the first two series of comedian David Mitchell's online video show. Consisting of a series of short monologues to camera, Mitchell lets fly at whatever random topic has caught his ire. Series 1 episodes comprise: 'Mouse', 'Flowers', 'The Welsh', 'The Elderly', 'Beer', 'Unusually Smart', 'TV Rudeness', 'Spelling', 'Consensus', 'Rape and Pillage', 'Inappropriate', 'Questions', 'Passionate', 'Male Grooming', 'Compliments', 'Man Flu', 'Going To The Doctor', 'Necrophilia', 'Hauliers', 'Gaelic', 'Special Quiz', 'Quiz Winner', 'Birthday Cards', 'Food' and 'Waste in Politics'. Series 2 episodes are: 'King Cnut', 'Dear America', 'Haircuts', 'Personal Debts', 'Authenticity', 'References', 'Lying Liars', 'Camelopard', 'Climate Change', 'Pub Queues', 'Innuendo', 'Trains, Part 1', 'Trains, Part 2', 'Signing Boobs', '3D', 'Communal Eating', 'Signs', 'Kid's Stuff', 'Red Shirt' and 'In Summary'.




The Passenger Experience of Air Travel


Book Description

Taking a critical approach to the air passenger experience, this book considers the representations, embodied practices and materialities of air travel. Concerned with the politics and social justice issues of travel and mobility, it examines the passenger and their experience of the airport, fellow passengers, flying during the COVID-19 pandemic, and response to the issue of air travel sustainability. It explores the diverse experiences of those with a disability or fear of flying. The volume brings the journey to the fore as a complex and meaningful experience, filling a gap in the social science research of tourist behaviour where, traditionally, the focus has been the destination experience. The book will be of interest to scholars from a range of social science disciplines and fields of study including tourism studies, mobility studies, cultural studies, and disability studies.




Flying Across America


Book Description

Americans who now endure the inconveniences of crowded airports, packed airplanes, and missed connections might not realize that flying was once an elegant, exhilarating adventure. In this colorful history, Daniel L. Rust traces the evolution of commercial air travel from the first transcontinental expeditions of the 1920s, through the luxurious airline environments of the 1960s, to the more hectic, fatiguing experiences of flying in the post-9/11 era. In the beginning, flying coast-to-coast was an exciting yet uncomfortable journey of nearly forty-eight hours that required numerous stops and overnight travel by train. With time and technical innovation, passengers became increasingly removed both physically and psychologically from the raw experience of flying. Faster planes, pressurized cabins, onboard amenities, and stronger safety precautions made flying more convenient and predictable—but also less evocative and sensational. Prior to the 1980s, Americans dressed for air travel in their formal best and enjoyed such luxurious onboard amenities as delicious meals and ample cabin space. What made air travel glamorous, however, also made it more expensive. With deregulation in 1978, cost reductions reduced flying to a more tedious and, after 9/11, more regimented experience. Rust’s narrative brims with firsthand accounts from such celebrities as Will Rogers and from ordinary Americans. Enlivened by more than 100 illustrations, including vintage brochures, posters, and photographs, Flying Across America reminds today’s airline passengers of what they have gained—and what they have lost—in the transcontinental flying experience.




Passengers' Experiences of Air Travel


Book Description




Passengers' experiences of air travel


Book Description

Air travel has expanded hugely over the past 25 years and in 2005 228 million passengers travelled through UK airports. This report looks at the passenger experience of air travel from purchasing a ticket to boarding the plane, including travel to and from the airport, check-in and security and complaint resolution. It finds that passengers are more frustrated and dissatisfied than ever. More choice has not led to more power, easier purchasing of tickets has not led to greater transparency, security queues are getting longer with rules becoming more convoluted, and consumer rights can be overwhelmed by legal complexity. The Committee look to the aviation industry to work towards a system whereby the passenger can buy a clearly priced ticket, drop off baggage and quickly proceed through security to board a plane staffed by well qualified, polite staff.




Skyfaring


Book Description

A poetic and nuanced exploration of the human experience of flight that reminds us of the full imaginative weight of our most ordinary journeys—and reawakens our capacity to be amazed. The twenty-first century has relegated airplane flight—a once remarkable feat of human ingenuity—to the realm of the mundane. Mark Vanhoenacker, a 747 pilot who left academia and a career in the business world to pursue his childhood dream of flight, asks us to reimagine what we—both as pilots and as passengers—are actually doing when we enter the world between departure and discovery. In a seamless fusion of history, politics, geography, meteorology, ecology, family, and physics, Vanhoenacker vaults across geographical and cultural boundaries; above mountains, oceans, and deserts; through snow, wind, and rain, renewing a simultaneously humbling and almost superhuman activity that affords us unparalleled perspectives on the planet we inhabit and the communities we form.




The Smile-High Club


Book Description

More than 18 million flights a year carry more than one billion passengers for business and for pleasure. This, of course, leads to increased opportunities for humor in the skies. Consider the pilot whose skills were questioned after a ride ended roughly: After a particularly hard landing in Tampa, the U.S. Airways pilot apologized over the public address system to the passengers. The crew stood at the door to say goodbye to the passengers as they deplaned. The pilot felt so bad about the landing, he couldn't look anyone in the eye.None of the passengers said anything derogatory until a sweet little lady walking with the help of a cane approached him. "Sonny," she said right in his face. "Did we land" or were we shot down'"Author Allan Zullo has produced some of the world's most notoriously funny books, filled with astonishing-but-true stories. With co-author Kathy Nelson, Zullo's latest entrant captures some of flying's best moments, from the Northwest captain who had pizza delivered to a plane stuck on the tarmac to the Delta flight engineer who fell out the back exit of a taxiing jet. "Hey, thanks for waiting for me!" he told the pilot who slowed to pick him up. "No problem," answered the captain. "I like you."From start to finish, Air Schtick will keep readers laughing at some of aviation's most amazing antics.







Flying with Confidence


Book Description

Does the thought of flying fill you with dread? Do panic attacks leave you feeling scared and vulnerable? If so, this book could change your life. Written by top flying experts from British Airways’ Flying with Confidence course, this reassuring guide explains everything you need to know about air travel alongside techniques for feeling confident and in control from take off to landing. In easy-to-follow sections, you'll learn how to recognise cabin noises, manage turbulence and fly in bad weather conditions. As your knowledge grows, so will your confidence, with the fear of the unknown removed. · Takes the terror out of common flight fears · Includes techniques for controlling anxiety, claustrophobia and panic · Will help you feel safe, calm and secure when you next take to the skies.