Practicing Excellence


Book Description

So much of a medical organisation's success rides on the leadership, conduct, and performance of its physicians. How does a health care organisation engage its physicians to lead by example? And how does a physician, in the midst of 25 appointments, 30 phone messages, hospital rounds, and the details of managing a clinical practice, do what needs to be done to foster satisfaction and loyalty among patients? This book eloquently answers these questions. Beeson has created a brilliant guide to implementing physician leadership and behaviour that will create a high-performance workplace built on collaboration, commitment, purpose, and making a difference in the lives of the patients it serves.




Practicing Greatness


Book Description

Based on his extensive experience as coach and mentor to many thousands of Christian leaders across a broad spectrum of ministry settings, Reggie McNeal helps spiritual leaders understand that they will self-select into or out of greatness. In this important book, McNeal shows how great spiritual leaders are committed consciously and intentionally to seven spiritual disciplines, habits of heart and mind that shape both their character and competence: The discipline of self-awareness—the single most important body of information a leader possesses The discipline of self-management—handling difficult emotions, expectations, temptations, mental vibrancy, and physical well-being The discipline of self-development—a life-long commitment to learning and growing and building on one's strengths The discipline of mission—enjoying the permissions of maintaining the sense of God's purpose for your life and leadership The discipline of decision-making—knowing the elements of good decisions and learning from failure The discipline of belonging—the determination to nurture relationships and to live in community with others, including family, followers, mentors, and friends The discipline of aloneness—the intentional practice of soul-making solitude and contemplation




Excellence with an Edge


Book Description

"Whether you own a two-or-three person practice or you're a first-year physician in an 800-member faculty practice, you need a solid grasp of the business side of making a living in healthcare. It's no longer optional. Physicians naturally want to focus on providing excellent patient care. That's what makes us doctors. But in order to thrive, we must also understand the context in which that care takes place. We must embrace these dollars-and-cents truths rather than run from them. When we do that, our practices get stronger and stronger--which in turn allows us to provide better and better care."--P. 4 of cover.




Toward Quality Assurance and Excellence in Higher Education


Book Description

Quality Assurance is not a new concept in the education sector in general, and higher education in particular, though it is becoming increasingly more relevant and important. Higher education helps to improve an individual's quality of life by enabling them to inflate their knowledge and expertise, to grasp abstract concepts and theories, and to raise their awareness of the world and their community, and as such the assurance of quality is becoming more pivotal in the whole education process. There is no simple definition of the concept of quality in education, though numerous models and theories have been devised. Toward Quality Assurance and Excellence of Higher Education is a new episode of the Quality Assurance perception in higher education, which identifies the quality culture and orientation from the beginning, integrating crucial factors to build a “pyramid” of higher education excellence. The book compares concepts from the main theories of Quality Assurance, management and control when they are applied to educational systems in higher education. The book also presents a new model of excellence in higher education. Excellence is an architecture of building blocks that includes process performance, effectiveness, harmony and collaboration, and these bocks should be incorporated in a quality-oriented concept for sustainable excellence of higher education. The model integrates four main facets: the Educational System, Quality Assurance Managing and Control, Strategic Planning and Globalization. Also presented are international “best-practices” in quality assurance in higher education, from Japan and Finland.







10 Things Every Minister Needs to Know


Book Description

Why do some church leaders thrive while others fizzle? What can a preacher who has lost his passion do to flourish in church leadership once again? How should a pastor handle the overwhelming demands on his time, energy, emotions and family?Dr. Ronnie Floyd delivers a practical guide to ministry for pastors and church leaders. After decades of pastoral ministry, Floyd's fire burns red hot to live and share the gospel of Jesus Christ. In 10 Things Every Minister Needs to Know he offers invaluable wisdom for sustaining family relationships and emotional health while moving ministry teams and churches to succeed.




Thank God It's Sunday!


Book Description

"In Thank God It's Sunday Bernard Smalls delivers the good news that a serving heart is the key to prosperity. This uplifting parable-based on a true account of a wildly successful car dealership-shows that profit is the applause we get for taking care of our customers." -Ken Blanchard, co-author of The One Minute Manager and Raving Fans Why read TGI Sunday? Bernard Smalls, a former professional drummer, started his customer service career washing cars in Alaska. That's cold! Today as a corporate trainer he teaches in a fun, motivating way the TGI Sunday principles of excellent customer service. Readers of TGI Sunday are guaranteed to be motivated, inspired, entertained, and enlightened. "In Thank God It's Sunday, Bernard Smalls delivers an awesome message of true customer service with a new level of excitement and passion. The principles in this book can be applied to any business old or new to help create customers for life! This book is a must read!" -David Martin-New York Life Insurance Companies-Partner, Atlanta, Georgia "I found Bernard's book to provide some really great insight into sales and team building. Really a must read for any aspiring to reach their full potential in either sales or sales management." -William "Bub" Brill-New York Life Insurance Companies-Managing Partner, Greenville, South Carolina "I am a real fan of Bernard Smalls. Bernard is one of the most effective speakers I know. His excellent content and enthusiasm will inspire any audience. Bernard is a real winner." -Dr. Ken Blanchard "So many books are related to special systems to make production and profits in a mechanized way that suits and empowers the corporation. This new book of O. Bernard Smalls focuses in on the only real way of having business permanence: the customer. It is the customer that keeps a business alive, it is the customer that creates employment and it is the customer that is the only way to make a profit. 'Wake up corporations and appreciate and thank God for the customer.'" -Peter J. Daniels, Best Selling Author, Millionaire Real Estate Developer, and Australia's Top Motivational Speaker




The Leader's Code


Book Description

Presents an assessment of character and leadership based on Marine Corps principles, revealing how the military's training model can serve as a foundation for great leadership in all areas of life.




Ke Garne?


Book Description

Ke Garne, a common Nepali phrase which literally means, "What to do?" embodies the thinking of millions of people living in the Himalayas steeped in the belief that their karma has destined them to poverty and hopelessness. In 1991 an enthusiastic young couple, a medical doctor and an ecologist, left their jobs and sold everything to take the good news of Christ to a remote area of the Himalayas closed to traditional missions. God led them to establish and lead an organization, Health Environmental and Learning Program (H.E.L.P.), which has combined the principles of the Bible and wholistic sustainable development, following the model of Jesus's ministry. "Ke garne is the fruit from decades of boots-on-the-ground, sacrificial devotion ...Want to be guided and inspired by exemplary, real-life Christian community development? It is here in your hands." Nicholas Comninellis, MD MPH DIM and PH, Pres. & CEO, Institute for International Medicine "The Ackermans are the proof that the Holy Spirit still anoints and empowers those He chooses to spread Christ's Gospel in the most effective ways in the places most needed. If allowed, God has no limits." Lamar McNew, MD, Retired Professor, Texas A and M College of Medicine, Chairman of H.E.L.P. board. "As I read these pages and re-heard their story, precious memories of trusting the Lord for direction and provisions flooded my soul. Meet this special family, and be challenged by their obedience to the Great Commission." Dr. Don Higginbotham, Retired Pastor "This is a book that 21st Century Christians must read! In an age of "toxic charity" and misdirected mission efforts, this is a book that issues a call for mission work that starts on the inside and moves outward. I've personally seen this ministry in action in Nepal, and without a doubt, the church needs to embrace this model!" Reverend Jerry House, Pastor




Know Yourself


Book Description

The book explores ancient interpretations and usages of the famous Delphic maxim “know yourself”. The primary emphasis is on Jewish, Christian and Greco-Roman sources from the first four centuries CE. The individual contributions examine both direct quotations of the maxim as well as more distant echoes. Most of the sources included in the book have never previously been studied in any detail with a view to their use and interpretation of the Delphic maxim. Thus, the book contributes significantly to the origin and different interpretations of the maxim in antiquity as well as to its reception history in ancient philosophical and theological discourses. The chapters of the book are linked to each other by numerous cross-references which makes it possible to compare the different views of the maxim with each other. It also helps readers to notice relationships and trajectories within the material. The explorations of the relevant sources are also set in the context of ongoing debates about the shape and nature of ancient conceptions of self and self-knowledge. The book thus demonstrates the wide variety of philosophical and theological approaches in that the injunction to know oneself could be viewed and how these interpretations provide windows into ancient discourses about self and self-knowledge.