Seamless


Book Description

Achieve brand success with smarter change management and seamless transformation Seamless is a guide for transforming your brand and heroically taking your business into the future. Customers are sick and tired of the inconvenience, friction, arrogance and grating seams they experience on their customer journeys caused by brands undergoing awkward and haphazard change. This book shows you how to remove the external and internal seams for a smooth transition between marketing channels, to provide a transformative customer journey. Anders Sörman-Nilsson, futurist and author of Digilogue (Wiley 2013), reveals the key factors to designing a cohesive and agile brand that is fit for the future. This book looks at on-the-ground implementation of Digilogue ideas, giving you a first-hand account of how emerging technology has evolved and disrupted the business landscape since 2013. You'll learn the trials and tribulations of omnichannel marketing, change leadership, start up thinking versus a heritage (and family) business legacy and why there has never been a better time to implement seamless technologies in your business. The future doesn't unfold neatly — in fact, it's often a disruptive slap in the face. Seamless is the key to a successful business future, and this book shows you how to make seamlessness work for your company, starting today. Design away the friction with transformative customer experiences Weave disparate channels and parts of a brand together into a seamless whole Take an integrative, rather than additive, approach to communications Achieve the highest level of customer intimacy, the key to customer loyalty Drive seamless change inside your organisation by designing journeys of constant adaptation Communication channels continue to proliferate, and simply adding every new flash in the pan is a sure path to ruin. You need to bring together every part of your brand into a cohesive whole, one with deliberate, strategic structure and wholeheartedly gather all your stakeholders around it. Seamless shows you how to remove the scar tissue, reveal your brand's fresh edge and meet the future curious, agile and open-minded.




Digitalization in Practice


Book Description

Digitalization in Practice: Intersections, Implications and Interventions shows that as welfare is increasingly digitalized, an investigation of the social implications of this digitalization becomes increasingly pertinent. The book offers chapters on how the state operates, from the day-to-day practices of governance to keeping registers of businesses, from overarching and sometimes contradictory policies to considering how to best include citizens in digitalized processes. Moreover, the book takes a citizen perspective on key issues of access, identification and social harm to consider the social implications of digitalization in the everyday. The diversity of topics in Digitalization in Practice reflects how digitalization as an ongoing process and practice fundamentally impacts and often reshapes the relationship between states and citizens.




Long-Term Care


Book Description

Long-Term Care: Managing Across the Continuum, Third Edition is an ideal introduction to management in this dynamic industry. Concise, yet complete, it defines the various segments of the system, describes how the system developed to its current state, compares it to an ideal system, and projects future trends. Adopted as a reference for the national licensing examination prepared by the National Association of Long-Term Care Administrator Boards (NAB), this book covers the full continuum of long-term care. The Third Edition is a comprehensive revision reflecting the changes in regulations, financing methods, forms of service delivery, and management methods in this dynamic field. The increasingly important topics of the aging of American society, the impact of the baby-boomers, consumer choice, and the growing diversity in long-term care are covered extensively and from a variety of perspectives. The final chapters address the future of long-term care and include recommendations for dealing with it proactively.




Hypermedia Learning Environments


Book Description

Hypermedia and multimedia have penetrated the world of computer games, Internet, and CD-ROM based reference manuals. However, the fields of education, schooling, and training ask more specific benefits from them. This book provides practical approaches to transform these media into learning tools. Crucial helping steps include the migration from expository to exploratory learning strategies, the integration of collaborative learning practices in plenary and individualistic teaching styles, and the evolution from test-driven to experience-oriented training. This volume has three goals: * to discuss the concepts of hypermedia, multimedia, and hypertext and review pertinent research lines; * to provide guidelines and suggestions for developing multimedia applications; and * to place technology within a broader context of education and training through a discussion of rich environments for active learning (REALs). The book takes a developmental focus to helpf readers set up and manage the process of developing a multimedia application. It is not a technical or a how-to manual on working with video, sound, digitized graphics, or computer code. The text takes a unique approach to the idea of media-- viewing media as delivery systems: if video is called for, use it; if sound will help in an application, use it. The fundamental guidelines presented here are usually not media specific. Media works only within the strategies with which they are used. Aimed at practitioners--people who teach about or develop multimedia and hypermedia applications--this volume carefully examines the main components and issues in developing applications. It provides suggestions and heuristics for sound, fundamental design processes.




Computer-Supported Cooperative Work


Book Description

A detailed introduction to interdisciplinary application area of distributed systems, namely the computer support of individuals trying to solve a problem in cooperation with each other but not necessarily having identical work places or working times. The book is addressed to students of distributed systems, communications, information science and socio-organizational theory, as well as to users and developers of systems with group communication and cooperation as top priorities.




Globalized Freight Transport


Book Description

The editors as well as the authors of these essays should be commended for bringing together and discussing within this volume many of the important issues facing globalized freight movements. Robert Martin, The Professional Geographer . . . Leinbach and Capineri have produced an interesting and useful addition to the literature on this massive subject. . . Anthony Beresfore, International Journal of Maritime History Globalization is a fashionable issue. But solid research on the conditions and implications for freight transport is badly missing. This volume contains a unique set of high-quality contributions on freight transport in the age of globalization. It offers a wealth of original insights to both the research and policy-making community. Peter Nijkamp, VU University Amsterdam, The Netherlands The worldwide movement of freight has emerged as one of the most critical and dynamic aspects of the transport sector. The contributors to this study examine the current state of global freight transport, with an emphasis on Europe and North America and their extra-regional linkages. These original contributions synthesize existing knowledge, highlight new developments, problems and possible solutions, and underscore the need for further research. The book s starting point is the fact that freight transport is the main element supporting global supply and commodity chains, from the transformation of raw materials to market distribution and after-market services. However, as the authors point out, the rising costs associated with security and various other constraints, as well as the complexity of getting goods delivered, is adding to profit pressures faced by manufacturers around the globe. Despite the application of technology and increasingly efficient solutions to the movement of freight, constraint points and conditions obstructing smooth operations and sustainability have developed. These difficulties affect both the environment and economic growth. Examining the issues from four critical perspectives intermodality, e-commerce and technology, logistics, and sustainability Globalized Freight Transport captures the concern for the viability of freight systems and the ways they are impacting the global economy. This cutting-edge study will be of great interest to students and scholars of transportation, as well as to public sector policymakers and private sector managers.




Brave NUI World


Book Description

Brave NUI World is the first practical guide for designing touch- and gesture-based user interfaces. Written by the team from Microsoft that developed the multi-touch, multi-user Surface® tabletop product, it introduces the reader to natural user interfaces (NUI). It gives readers the necessary tools and information to integrate touch and gesture practices into daily work, presenting scenarios, problem solving, metaphors, and techniques intended to avoid making mistakes. This book considers diverse user needs and context, real world successes and failures, and the future of NUI. It presents thirty scenarios, giving practitioners a multitude of considerations for making informed design decisions and helping to ensure that missteps are never made again. The book will be of value to game designers as well as practitioners, researchers, and students interested in learning about user experience design, user interface design, interaction design, software design, human computer interaction, human factors, information design, and information architecture. - Provides easy-to-apply design guidance for the unique challenge of creating touch- and gesture-based user interfaces - Considers diverse user needs and context, real world successes and failures, and a look into the future of NUI - Presents thirty scenarios, giving practitioners a multitude of considerations for making informed design decisions and helping to ensure that missteps are never made again




Seamless Learning


Book Description

This book introduces readers to the latest state of research and development in seamless learning. It consolidates various approaches to and practices in seamless learning from a range of techno-pedagogical, socio-situated and socio-cultural perspectives. Further, it details our current understanding of learning in both formal and informal settings, crossover learning, incidental learning, and context-based learning approaches, together with these aspects’ linkages to the notion of seamlessness. The book is divided into sections addressing the theorization of seamless learning, understanding informal learning, research methodological issues, technology-enabled seamless learning and real-world applications of seamless learning.




Rethinking Citizenship Education


Book Description

A unique look at how how citizenship education is embedded within the school curriculum using a combination of philosophical enquiry and empirical research.




Unraveled


Book Description

Six years after its enactment, Obamacare remains one of the most controversial, divisive, and enduring political issues in America. In this much-anticipated follow-up to his critically acclaimed Unprecedented: The Constitutional Challenge to Obamacare (2013), Josh Blackman argues that, to implement the law, President Obama has broken promises about cancelled insurance policies, exceeded the traditional bounds of executive power, and infringed on religious liberty. At the same time, conservative opponents have stopped at nothing to unravel Obamacare, including a three-week government shutdown, four Supreme Court cases, and fifty repeal votes. This legal thriller provides the definitive account of the battle to stop Obamacare from being 'woven into the fabric of America'. Unraveled is essential reading to understand the future of the Affordable Care Act in America's gridlocked government in 2016, and beyond.