Book Description

How would you feel if you started to get gifts from your company just for doing your job? It would probably start to make you feel pretty good about yourself and your company. The gifts would make you feel that your daily efforts are appreciated and that your work is important. That's the idea behind the 100 Club, a successful employee recognition program designed by Daniel Boyle for organizations such as Owens Coming Fiberglas, Nestle Chocolate, Scott Paper, and Holyoke Hospital. The 100 Club is an innovative recognition system combined with a suggestion system that dramatically improves productivity merely by supporting average worker performance. The short-term result is improved morale among employees; the long-term result is better company performance in every dimension. Here's how it works: award points are granted for routine aspects of performance, such as attendance, punctuality, and no lost time accidents. Points are also given for suggestions, and additional points are rewarded for those that result in cost savings. When a certain number of points have been accrued, the employee becomes a member of the 100 Club and starts receiving gifts. 100 Clubs, while simple in concept, are remarkably powerful in effect: for an annual cost of about $20 per employee, 100 Clubs have netted returns as high as 250 times the investment, as well as major improvements in productivity, quality, absentee rates, worker-employer relations, company morale, and worker safety. Delightful to read and packed with detailed advice, this book describes the simple process for putting together a 100 Club. It provides pointers on developing objective measures for determining point value and is loaded with examples that will inspire your own program. You'll learn how to design and tailor a 100 Club to support both the goals of your organization and the specific expectations and needs of your employees. It includes: Discovering the language of points. How to install the 100 club Employee Recognition System in an organization. Sample designs of the 100 Club Employee Recognition System as implemented by other organizations. A Comparison of employee-generated suggestions by U.S., Japanese, and 100 club organizations. At a time when the traditional loyalty compact is no longer valid, American businesses are desperately seeking ways to increase employee commitment and morale. The competitive edge will go to those organizations that find ways to recognize the daily contributions of all employees, and to say 'thank you'.