Standard Operating Procedures - Effective Communication in the Modern Day Fire Department


Book Description

Chief officers have become professional managers who have been charged with the responsibilities of planning, leading, organizing and controlling a business, in this case fire departments. One tool that has been working for professional managers is the SOP. It has become a vital element of a department's internal communications. Research sharply indicated that professional chief officers have developed good, solid SOP manuals and by doing so they have been ready to meet the ever changing needs of their departments and will more easily meet the challenges of tomorrow.










Fire Officer: Principles and Practice includes Navigate Advantage Access


Book Description

The fourth edition of Fire Officer: Principles and Practice was significantly updated and reorganized to better serve the Fire Officer I and Fire Officer II. The content meets and exceeds the job performance requirements for Fire Officer I and II in the 2020 Edition of NFPA 1021, Standard for Fire Officer Professional Qualifications. The new edition places an emphasis on the application of leadership traits and management theories, common leadership and management challenges, and how leadership is used to meet objectives. The basic principles and methods of Community Risk Reduction are also discussed. In addition, the program now has two distinct sections: Section One includes eight chapters, which set the foundation for Fire Officer I knowledge and understanding. Section Two comprises six chapters, which encompass the higher level competencies required for Fire Officer II. This new organization will allow you the flexibility to teach your Fire Officer I and II course(s) exactly the way you wish.







Chief Officer: Principles and Practice includes Navigate Advantage Access


Book Description

The National Fire Protection Association (NFPA) and the International Association of Fire Chiefs (IAFC) are pleased to present you with the third edition of Chief Officer: Principles and Practice. The Third Edition addresses both Fire Officer III and Fire Officer IV levels of the 2020 Edition of NFPA 1021: Standard for Fire Officer Professional Qualifications and is designed to help future chief officers as they transition from company officer and become problem-solving leaders for their organization. Good leadership is an essential element in the successful operational management of any organization. Today’s chief officers must prepare themselves and the staff they lead to navigate powerful trends—including political, ethical, legal, and sociological—that are likely to shape the fire service, impacting department structures and roles in the community, and altering the demands placed not only on fire service leaders but also on the personnel they lead. The Third Edition features exceptional content to prepare today’s fire service leaders to develop the leadership skills necessary to excel in their position and motivate their department members to become an efficient, effective, and safe response force. New to the Third Edition: A section on media relations programs that addresses communication methods, policy development, and crisis management A discussion of department risk management, including the importance of creating a risk management plan, taking an inventory of potential risks faced by department employees, and implementing control measures to correct deficiencies A section on preparing to deal with an active shooter or hostile event situation A discussion of the ways generational differences may influence a department member’s workplace expectations and preferences Expanded coverage of diversity policies and practices and consideration of LGBTQ rights to reflect the current workforce Information on long-range planning, including how to create a capital improvement plan and meet training needs The Third Edition features: A clear division of Fire Officer III and IV content After-Action Review sections that include detailed chapter summaries, key terms, and Chief Officer in Action case scenarios designed to reinforce chapter content New Deputy Chief and Fire Chief Activities that encourage students to take what they have learned about the Job Performance Requirements covered in the chapters and apply it to their own departments New case study continued from Fire Officer: Principles and Practice, Fourth Edition that addresses the progression of responsibility from Fire Officer I to Fire Officer IV







Fire Officer


Book Description

The National Fire Protection Association (NFPA) And The International Association Of Fire Chiefs (IAFC) Are Pleased To Bring You The Second Edition Of Fire Officer: Principles And Practice, A Modern Integrated Teaching And Learning System For The Fire Officer I And II Levels. Fire Officers Need To Know How To Make The Transition From Fire Fighter To Leader. Fire Officer: Principles And Practice, Second Edition Is Designed To Help Fire Fighters Make A Smooth Transition To Fire Officer. Covering The Entire Scope Of NFPA 1021, Standard For Fire Officer Professional Qualifications, 2009 Edition, Fire Officer Combines Current Content With Dynamic Features And Interactive Technology To Better Support Instructors And Help Prepare Future Fire Officers For Any Situation That May Arise. Safety Is Principle! The Second Edition Features A Laser-Like Focus On Fire Fighter Safety. Reducing Fire Fighter Injuries And Deaths Requires The Dedicated Efforts Of Every Fire Fighter, Fire Officer, Fire Department, And The Entire Fire Community Working Together. It Is With This Goal In Mind That We Have Integrated The 16 Firefighter Life Safety Initiatives Developed By The National Fallen Firefighters Foundation Into The Text. Likewise, In Each Of The Chapters, Actual National Fire Fighter Near-Miss Reporting System Cases Are Discussed To Drive Home Safety And The Lessons Learned From Those Incidents. Some Of The Guiding Principles Added To The New Edition Include: •Description Of The “Everybody Goes Home” And The National Fire Fighter Near-Miss Reporting System, Including Over A Dozen Company Officer Near-Miss Examples Throughout The Text. •Description Of The IAFC/IAFF Firefighter Safety And Deployment Study. •The Latest Fire Fighter Death And Injury Issues As Reported By The NFPA? National Fallen Firefighters Foundation, IAFC, And IAFF, Including Results Of A Thirty-Year Retrospective Study. •Changes In Fire-Ground Accountability And Rapid Intervention Practices. •Results Of National Institute Of Standards And Technology Research On Wind-Driven Fires, Thermal Imaging Cameras, And Fire Dynamics As Related To Fire Fighter Survival. •The Latest Developments In Crew Resource Management. The Second Edition Also Reflects The Latest Developments In: •Building A Personal Development Plan Through Education, Training, Self-Development, And Experience, Including A Description Of The Fire And Emergency Services Higher Education (FESHE) Program. •The Impact Of Blogs, Video Sharing, And Social Networks. •How To Budget For A Grant. •Changes In The National Response Framework And National Incident Management System. Additional Items Related To Fire Fighter Safety And Health Are Included.




Fire and Emergency Services Administration: Management and Leadership Practices includes Navigate Advantage Access


Book Description

Fire and Emergency Services Administration: Management and Leadership Practices, Third Edition, provides aspiring and current chief officers who administer, manage, or lead fire, emergency medical services (EMS), rescue, and/or emergency management organizations with the knowledge to make policy decisions and the skills needed to lead their organizations through progressive change.




Master the Public Safety Dispatcher/911 Operator, 4th edition


Book Description

Master the Public Safety Dispatcher/911 Operator Exam provides everything you need to succeed on the exam, including two full-length practice tests, thorough review of every question type on the exam, proven test-taking strategies to help you score higher, and comprehensive information for beginning and advanced-level emergency personnel. Also, expert tips on how to best analyze job announcements and interviewing successfully are included to give you an edge over the competition.