Author : Jane M. Hunter
Publisher : McGraw Hill Professional
Page : 484 pages
File Size : 18,61 MB
Release : 2003
Category : Business & Economics
ISBN : 9780071408578
In telecom, the right billing system, operating efficiently, is key to profitability. This title offers comprehensive, practical help to telecom managers facing strategic decisions in this area.
Author : A. T. Bell
Publisher : Virtualbookworm.com Publishing
Page : 337 pages
File Size : 48,70 MB
Release : 2005
Category : Business & Economics
ISBN : 1589397371
FINALLY AN ALL INCLUSIVE TELECOMMUNICATIONS BILLING REFERENCE! This book can easily be referred to as the bible of telecommunications billing. It far exceeds what any other author has previously been able to provide. For experienced telecommunications professionals, it provides important information on how to streamline existing billing business processes. It shows how an organization needs to evolve billing information and business system architectures to support the future needs of the consumer. It is a strategic billing reference which goes beyond basic billing concepts. For less experienced telecom professionals, it is an introductory reference for telecom billing. It provides the reader with the background necessary to understand all aspects of this difficult subject. This is an excellent billing textbook for new telecom students or individuals working in the telecommunications field. It surpasses any preceding books written on this subject. Unlike its counterparts, this book assumes no understanding of telecom billing. When finished, the reader will be well versed in billing terms, processes, and strategies.
Author : Brian Dimarsico
Publisher : CRC Press
Page : 354 pages
File Size : 25,66 MB
Release : 2002-09-17
Category : Computers
ISBN : 1420000136
Busy decision-makers need the specifics quickly, without plowing through details that do not affect the economics of a project. Telecommunications Cost Management presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents scenarios showing the effect of different architectural strategies for both voice and data communications. An Architectural Review lists alternatives to the traditional PBX and discusses how to minimize local access costs.
Author : Nolan Vincent Jones
Publisher : Virtualbookworm Publishing
Page : 302 pages
File Size : 13,15 MB
Release : 2004
Category : Telecommunication
ISBN : 1589396197
In today's highly competitive technology-influenced telecommunications industry, customers are accustomed to a higher level of personal service and personalized product and service offerings. To meet that higher standard, companies need to learn and anticipate a customers needs in great detail and be able to respond quickly. This book provides business strategies for providers to effectively manage their business processes while evolving their information systems architectures to support the needs of the consumer. principles, manage the business, the staff, and the technology. This book takes a profound look at the telecommunication industries history, its business processes and the latest technologies driving the industry. This is an ideal textbook for introducing students to all facets of the telecommunications field as well as a great desktop reference for experienced professionals working in the industry. It addresses core business areas such as customer care and billing. which need to be in place to support integration of different business system architectures. Your company can use the information in this book to guide marketing, sales, and customer service activities that identify, attract and keep profitable customers.
Author : Avi Ofrane
Publisher : Althos
Page : 48 pages
File Size : 42,58 MB
Release : 2004-01
Category : Technology & Engineering
ISBN : 9780974278742
This book explains how companies bill for telephone and data services, information services, and non-communication products and services. Billing and customer care systems convert the bits and bytes of digital information within a network into the money that will be received by the service provider. To accomplish this, these systems provide account activation and tracking, service feature selection, selection of billing rates for specific calls, invoice creation, payment entry and management of communication with the customer. The authors have worked with hundreds of companies and many types of billing system and discovered that in the early 2000s, the functions of billing systems were dramatically changing due to the combining of voice, data and other types of services. Billing systems have also been transforming to allow for charging of non-traditional products and services such as candy from vending machines, tickets for entertainment events, and home delivery of pizza. This book provides the fundamentals for telecom billing and customer service systems. The topics that are explained include: types of services, standard billing processes, real time billing, multilingual support, multiple currencies, inter-carrier settlements, event sources and tracking, mediation devices, call detail records (CDRs), call processing, cycle billing, clearinghouse, invoicing, management reporting, processing payments, and posting to the financial system. Also included are the fundamentals of Customer Relationship Management (CRM), account activation, account management, billing system costs, call center, collections, exchange message record (EMR), automatic message accounting (AMA), carrier inter-exchange billing exchange record (CIBER), transferred accounting process (TAP), network data management-usage (NDM-U), interim standard 124 (IS-124), applications service providers (ASPs), local number portability (LNP), and customer self-care.
Author : M S. Mastel
Publisher : McGraw Hill Professional
Page : 431 pages
File Size : 40,40 MB
Release : 2003-02-13
Category : Technology & Engineering
ISBN : 007142914X
Phone systems, service, data networks, and the Internet are critical pieces of any company’s communications. And most IT professionals don’t understand the effects of deregulation and parallel technologies on the bottom line. Telecommunications companies have more than a 30% error rate on their billing each month. There are only about 4,000 telecom consultants in the country who do nothing but find errors on bills. The economy seems to be crying out for just this type of study. This work explores the various technologies in terms of cost and ROI, sets up some case studies to solve real communications issues, offers cheap ways to meet bandwidth requirements, looks at the players in the marketplace in terms of technology as well as cost, explains what a tariff is and how it can be made to work for you, gives a better understanding of telecom taxes, which ones are required and to what degree, and provides international strategies to manage costs of a national and global network. Reading this book will be like hiring that telecom consultant. ·SAVINGS!!! – realize 40-60% savings with the information contained in the book ·“Show me the money” demo included·Review – assessing bills to know if you’re overpaying·Analysis – benchmarking, comparative technologies, ROI, tariff info, etc.·Negotiation – how to work with your various services to ensure you’re getting the best rates possible·Cost Justification – finding costs in other areas to justify expenditure in technology·Vendor Management – understanding where and how to go to get the best price·Recovery of capital – finding out if and when you’ve overpaid, and getting back $ when it’s due·Tax Rebates, Relocations, Growth Assessment, and Telemanagement – exploring all the angles to get the most of your telecom dollars
Author : Emmanuel Bertin
Publisher : Springer
Page : 337 pages
File Size : 40,22 MB
Release : 2013-10-14
Category : Computers
ISBN : 3642415695
In the telecom world, services have usually been conceived with a specific mindset. This mindset has defined the traditional characteristics of these services; services distinguished by their linkage with the access network, tight control over service use (e.g., authentication, billing), lack of deep personalization capabilities (mass services only) and reliance on standardization to achieve end-to-end interoperability between all the actors of the value chain (e.g., operators, platform manufacturers, device manufactures). This book offers insights into this complex but exciting world of telecommunications characterized by constant evolution, and approaches it from technology as well as business perspectives. The book is appropriately structured in three parts: (a) an overview of the state-of-the-art in fixed/mobile NGN and standardization activities; (b) an analysis of the competitive landscape between operators, device manufactures and OTT providers, emphasizing why network operators are challenged on their home turf; and (c) opportunities for business modeling and innovative telecom service offers.
Author : Rob Mattison
Publisher : Lulu.com
Page : 414 pages
File Size : 23,19 MB
Release : 2005
Category : Computers
ISBN : 1411628012
A comprehensive guide to the setup, execution and management of the Revenue Assurance function within telecommunications companies.This book provides readers with information about how to use new technologies and revolutionary new approaches to help make revenue assurance faster, better, easier and more efficient than ever before possible. A must read for any serious telecommunications revenue assurance, billing audit or other financial telco manager.
Author : Juha Korhonen
Publisher : Artech House
Page : 572 pages
File Size : 25,87 MB
Release : 2003
Category : Computers
ISBN : 9781580535946
This revised edition provides professionals with an up-to-date introduction to third generation (3G) mobile communication system principles, concepts, and applications, without the use of advanced mathematics. This newly revised edition of an Artech House bestseller provides professionals with an up-to-date introduction to third generation (3G) mobile communication system principles, concepts, and applications, without the use of advanced mathematics. The second edition ncludes an even more thorough treatment of potential 3G applications and descriptions of new, emerging technologies.
Author : Yi-Bing Lin
Publisher : John Wiley & Sons
Page : 300 pages
File Size : 23,39 MB
Release : 2008-09-15
Category : Technology & Engineering
ISBN : 0470777664
This book provides a complete and comprehensive overview of 3G UMTS charging services Evolving from offline billing of traditional telecommunications, charging for IP services in mobile networks is challenging; charging convergence is one of the major trends in the telecom industry. Advanced mobile telecommunications incorporates data applications with real-time control and management, and requires a convergent and flexible online charging system. Such convergence is essential to mitigate fraud and credit risks in order to provide more personalized information to users about charges and credit limit controls. Charging for Mobile All-IP Telecommunications provides comprehensive and practical coverage of online and offline charging based on mobile operator experiences, and the latest efforts undertaken by the UMTS specifications. Key features: Presents a complete overview of the telecommunications charging system, including the evolution from 2G to 3G and all-IP network charging frameworks Discusses all management aspects related to charging and billing processes, with a focus on the major trends and developments within the telecoms industry Provides an overview of the telecom networks such as PSTN, GSM, UMTS and IMS Covers the concepts of the telecom charging on mobile services and the new technologies for implementing online charging system, such as GTP’ and Diameter protocol Contains coverage on network nodes and data flows in relation to charging of mobile applications, such as IMS call and content downloading Explains the IP-based online charging system, protocol details and recent trends in charging for mobile telecom industry This book is an invaluable resource for graduate students, telecoms and IP engineers, network service providers and system architects. Information technologists and networking equipment manufacturers will also find this book insightful.
