The Manager's Pocket Guide to Emotional Intelligence


Book Description

This guide covers the critical emotional qualities that can have a greater impact on success than general intellectual intelligence. Includes best practices on how to enhance self-confidence, empathy, self-control, and other important emotional competencies.




Emotional Intelligence for Project Managers


Book Description

You’ve spent years gathering the technical intelligence you need for this challenging career--now separate yourself from the pack by increasing your emotional intelligence! As recent research has indicated that emotional intelligence (EI) now accounts for 70 to 80 percent of management success, there is no doubt that today’s successful project manager needs strong interpersonal skills and the ability to recognize emotional cues to lead their teams to success--the technical expertise the position depended on so greatly in the past simply isn’t enough anymore! Emotional Intelligence for Project Managers introduces you to all facets of EI and shows how emotions can be leveraged to meet project goals. Project managers strong in technical skills but needing help in the EI department will learn how to: Set the tone and direction for the project Communicate effectively Motivate, inspire, and engage their team Encourage flexibility and collaboration Deal productively with stress, criticism, and change Establish the kind of high morale that attracts top performers Now in its second edition, Emotional Intelligence for Project Managers includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership.




Emotional Intelligence In Action


Book Description

Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures—EQ-I or EQ-360, ECI 360, MSCEIT, and EQ Map, —or can be used independently or as part of a wider leadership and management development program. All of the book's forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies.




Quick Emotional Intelligence Activities for Busy Managers


Book Description

This simple, easy-to-use book gives managers, supervisors, and team leaders activities to help their teams overcome emotional obstacles and become more effective. In a team situation, many issues -- like lack of trust and commitment, unresolved conflicts, and the inability of individuals to understand how their actions impact the rest of the team -- can stop even the most promising groups from delivering great results. In Quick Emotional Intelligence Activities for Busy Managers, you will find powerful, proven exercises they can use to help employees: identify individual and team mood deal with anger and emotional triggers avert, rather than avoid, conflict encourage communication overcome fear and other obstacles understand and manage competition honor differences assess team strengths and weaknesses pick up on cues from teammates control the emotional climate of the team Each activity is followed by a discussion of its purpose, how to use it, and a list of post-activity questions to help solidify each lesson. This practical, effective collection of proven exercises will elicit the best from any team.




The Emotionally Intelligent Manager


Book Description

We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us. David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centers of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In The Emotionally Intelligent Manager, they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions—and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.




Self-Awareness (HBR Emotional Intelligence Series)


Book Description

Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve true self-awareness with the usual quarterly feedback and self-reflection alone. This book will teach you how to understand your thoughts and emotions, how to persuade your colleagues to share what they really think of you, and why self-awareness will spark more productive and rewarding relationships with your employees and bosses. This volume includes the work of: Daniel Goleman Robert Steven Kaplan Susan David HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.




Coping with Toxic Managers, Subordinates --and Other Difficult People


Book Description

The author shows how to use emotional intelligence tactics to survive when dealing with toxic managers and other impossible people in the workplace.




The EQ Interview


Book Description

With a growing body of research showing that Emotional Intelligence is one of the key indicators of success, smart hiring managers know that choosing employees based on their EQ makes sense. What they don't know is the best way to do it. The EQ Interview gives readers the skills and understanding they need to assess candidates' emotional intelligence and ensure that they're the right fit for the job. This practical guide explains the five areas of emotional intelligence, and how these competencies enhance job performance. The book then arms interviewers with more than 250 behavior-based questions specially formulated to help determine how applicants have used their EQ in past experiences. Readers will learn how they can analyze and interpret answers to predict future success, and even spot “EQ frauds” to avoid costly hiring mistakes. Filled with insightful examples, this is the one book that shows readers how to factor emotional intelligence into their hiring process.




The Leader's Guide to Emotional Intelligence


Book Description

It has been said that great leaders have great emotional intelligence. But what is emotional intelligence, and how can you use it to develop your leadership? Drawing on his experience of working with literally hundreds of leaders from a broad range of industries and sectors, seasoned organizational and leadership development practitioner, Drew Bird, shares what he has learned and reveals how you can get immediate results by understanding and developing your emotional intelligence. Join Drew as he explores how core values and underlying beliefs drive your leadership behaviour, before explaining the most common mistake leaders, and organizations make when they develop leadership skills. He will also take you through an exploration of one of the most popular models of emotional intelligence in use today, before explaining in depth the simple yet effective EQ 1-2-3 process that you can use today to kick-start your emotional intelligence development plan. Coupled with exercises, activities, and reflections, this is a one-of-a-kind guide for any leader, whether on the front line or in the executive suite, who is interested and committed to developing the very highest levels of leadership.




Corporate Emotional Intelligence


Book Description

As part of the series Leadership and Executive Coaching, Corporate Emotional Intelligence is a seminal work for business communication, management and organisational behaviour in the 21st Century, setting a new precedent for business leadership and management books. It analyses how human behaviour is conditioned within corporate cultures, how managers come to adopt unconscious controlling habits that are counter-productive and which create cultures of fear. It shows how through the art of coaching and mentoring, breaking habits and personal development, transformational leadership within teams can result and, through theory and practise, shows us how to lead when managing people in the business environment. Unique to this leadership coaching book is the introduction of the Corporapath- the Corporate Hostage and to the anxiety disorder CTSD - Corporate Traumatic Stress Disorder, yielding a profound new level of self-awareness for all corporate citizens. Success now requires a different kind of business intelligence: IQ + EQ is no longer sufficient. We now need CEQ - Corporate Emotional Intelligence - the ability to read, understand and manage the psychological states and behaviours that are unique to corporate cultures and emotionally intelligent leadership.