Training Manual for Business and Hospitality Students


Book Description

This training manual consists of the necessary information required to design and deliver training sessions successfully. The aim is to encourage trainees in the workforce to have positive attitudes about learning, training and education, and how management can achieve market potential through implementing and measuring training programs. This book describes how to assess each and every element of performance criteria and the facilities needed to achieve stated goals and objectives. It also describes how to ensure that appropriate procedures, practices, and relevant documents are followed when dealing with customer orders to identify purchase orders and relevant strategies and provides all critical requirements when dealing with contractors and suppliers. It also provides the necessary requirements needed when dealing with conflicting situation and teaches the trainees appropriate methodology and application required when planning and conducting assessment tasks within the hospitality industry.




Train The Trainer Workbook


Book Description

The Train the Trainer Workbook is a guide that helps new and experienced trainers deliver training for best results. It links with the Train the Trainer Manual, listing all the "how-to's" and "why's" involved in creating and presenting world-class training presentations. The workbook parallels the five sections in the Train the Trainer Manual and is a beneficial complement to the manual. Each section provides the reader with tools sets linking benefits to the presentation. The reader is encouraged to use the Workbook throughout the entire development of the training program. The first section includes tools for conducting the training needs analysis linking any training to the organizational goals and objectives. The authors insist that any training must address both new hires and seasoned employees with measurable results that provide real advantages to the organization. Unlike many training systems, this system links training organizational returns. The philosophy of the authors is that without clear organizational benefits, training is an unproductive entertainment. Section two addresses implementation and introduces new tools to create "influential training." It includes a 17-step template that allows the user to create an effective training program, whether it is a single presentation or a multi-session presentation. The exercises include addressing real-world problems demanding solutions. The user isn't left empty handed but is provided with suggested tools to understand and address the problems. Section three includes twenty specific training techniques to capture the interest of the participants, engage them with the trainer and other participants, and utilize their experience to integrate the training into future behaviors. Mental engagement is the ultimate goal of all training. These tools provide new trainers with years of experience and experienced trainers with insights into approaches that will solve many of their training frustrations. Section four covers the attributes of inspirational trainers. The Workbook identifies the best and most effective training techniques. It includes a list of 48 traits our trainers have used and that their attendees have liked the most. However, this section is not simply a list of tools, but discusses how to incorporate them into any training program. Section 5 argues that training is less an art than it is a science. And any science includes testing to separate the truth from the fiction. In Section 5 the authors include twenty-two graphs and chart techniques trainers can select and use to monitor and improve their programs. These tools are useful by both the trainer and the trainees to measure progress, chart successes and help with continual improvement. ... and success! In conclusion, you should remember that Training is a learnable skill. Practice with the tools we have given you, apply them, and improve your approach. Our goal is to make you an effective trainer, while helping your organization reinvent itself, remain relevant and become more profitable. Remember: THIS IS A GUIDE FOR THE BEGINNER AND A REFERENCE FOR THE PROFESSIONAL.




Train-the-Trainer


Book Description

The demand for training often exceeds the available resources. That's when organizations turn to their subject matter experts. These employees often have no training experience, but they have valuable information to share with their co-workers. The Train-the-Trainer workshop is the helping hand that no new trainer can do without. The Facilitator's Guide gives you the tips, tools, checklists, and guidelines you need to conduct an effective, interactive train-the-trainer program. You'll teach new trainers how to: * Conduct a needs assessment * Identify their training style * Design their instructional plan * Use active training techniques * Deliver their training * Evaluate their training . . . and much more!




How to Train the Trainer


Book Description




How to Train Employees


Book Description

Assess, design, deliver, and evaluate training that is right for every employee. As the global marketplace expands, the need for a flexible, well-trained workforce grows with it. Training employees to master business-critical skills has become a baseline requirement for managerial success. This book provides the tools and techniques to assess, design, deliver and evaluate training that is right for every employee. Based on a four-part training process, this book provides cases, exercises, worksheets and planning forms that make the learning immediate and dynamic and allow you to assemble the elements of your own training programs as you progress through the course. You will learn how to: • Link training to short-term job requirements and the strategic needs of the business • Collaborate effectively with training professionals before, during, and after training • Determine the training needs of your employees • Describe training objectives and measures • Design a training program and create and use lesson plans for dynamic instruction • Apply proven principles of adult learning throughout the training process • Present both on-the-job and classroom training • Support the transfer of learning from the training session back to the job • Evaluate the effectiveness of training. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.




Training for Trainers Manual


Book Description

This book is intended as a guide for anyone who wants to develop their skills as a trainer. It is based on 15 years' experience in the training industry working with everyone from dysfunctional teenagers to senior management. The concepts and techniques you will find on the following pages have not been created as part of a theoretical training course but have been developed in actual training situations and are the result of years of trial and error. Whether you are new to the world of training or have a number of years' experience; whether you train on a regular basis or just now and then, this book will help you to become a better, more effective and confident trainer who gets results every time.




How to Train the Trainer


Book Description




How to Train the Trainer


Book Description

Develop Top-Notch Trainers for $1000s Less Rather than spend thousands for off-site workshops, smart companies rely on How to Train the Trainer, by Leslie Rae. This hands-on tool delivers all the practical materials you need to create your own train-the-trainer program. You get 32 lesson plans, overhead transparency masters, reproducible participant handouts, activity briefs and more--everything you need to create a half-day session or a complete two-week seminar. Each lesson plan packed into this money-saving training tool is totally flexible and can be used effectively in any setting--corporate, industry, government. Use it to teach such basic training skills as role playing. . .communication. . .listening. . .observation and feedback. . .validation, evaluation and action planning. . .and more. It's the perfect cost-saving solution for busy managers who must take on occasional training reponsibilites.




Personnel Training Manual for the Hospitality Industry


Book Description

This practical handbook, with emphasis on the day-to-day running of an operation, is filled with operational material that has been tried and used successfully. Its purpose is to discuss labour management and training systems to enable supervisors to select the team that best fits their operation. This book introduces the operator to the best training methods available. It works with what is best for the operator, then implements a long term solution to the difficult problems faced by employee and employer.