Corporate Governance


Book Description

The new edition of this successful text offers an indispensable guide to the key concepts of corporate governance every student and business professional should know. It includes more exercises and student questions, penetrating analysis of the latest examples of corporate failure and controversy, and the lively "cases in point" which have characterized previous editions. Features 16 case studies of corporations in crisis, including General Motors, American Express, Time Warner, IBM, and Premier Oil Contains an invaluable web link to The Corporate Library, the leading independent research firm dedicated to corporate governance Includes an Appendix with an overview of CG Guidelines and Codes of Best Practice in Emerging Markets




CRM


Book Description

This book introduces students to CRM (customer relationship management), a strategic methodology that's being embraced in increasing numbers by organizations looking to gain a competitive advantage. With in-depth coverage of business and consumer markets in various vertical markets, the impact of new technology and more, it helps readers understand how an enhanced customer relationship environment can differentiate an organization in a highly competitive marketplace. Featuring the latest developments in the discipline, a cohesive approach, and pedagogical materials (including chapter exercises that connect theory with action), it is the one-stop-source for a comprehensive CRM course.




Undivided Loyalty


Book Description

There are around 685,000 private retirement plans in the United States, and the plan committee members (who are fiduciaries), are responsible for over $8.3 trillion of retirement plan assets. For most committee members serving on a plan committee is a new exercise, and one for which they have little experience or training.Undivided Loyalty provides retirement plan committee members with the framework and tools to be an effective member and successfully oversee a retirement plan. It does this by using a governance framework that has proven to improve plan operations and investment results. Each chapter builds on this framework through the use of examples, guides and suggested actions. Its pragmatic approach avoids the technical and complex jargon that surrounds this challenging area. Both new plan committee members learning about plan governance for the first time, and experienced members seeking to improve their performance will find Undivided Loyalty to be an indispensable book.




Handbook of Research on Customer Loyalty


Book Description

Identifying customer loyalty as a crucial success factor in contemporary marketing thinking and practice, this innovative Handbook incorporates a rich collection of perspectives on the current topics and research-driven practices in the field. Leading scholars offer an insightful reimagining of the research methods, metrics, and designs for the future of measuring and predicting customer loyalty.




The Trumpestiad


Book Description

Unexpectedly, the ancient Greek God, Apollo, receives an inadvertent tweet from Donald Trump asking him to attend a White House rally. While there, Apollo encounters a personification of Dearth who received a similar tweet. The two overhear an argument between Donald Trump and Uncle Sam regarding the eight Pillars of Truth (Ethics, Integrity, Honesty, Loyalty, Courtesy, Reverence, Honor, and Justice) who President Trump has sent to hell. When Apollo, Dearth, and Uncle Sam decide to travel to hell to retrieve the Pillars of Truth, they meet Hades who is unable to find a place for the radiant Pillars. After listening to a discussion between Hades and each of the Pillars, Apollo devises a plan to bring the Pillars back to the United States. When Apollo, Uncle Sam, Dearth, and the Pillars of Truth return to the White House, the Greek God’s plan unfurls as he involves twelve of Trump’s followers, as a jury, and eventually has Dearth escort Trump, Fruity Rudy, Moscow Mitch, Bad Bar, and the Fox to see Hades. But what will happen when the audience becomes part of the plan? The Trumpestiad is a timely political satire that humorously brings into focus many of the bizarre events that have taken place in the United States for the past three years.




Many Faces Of Homosexuality: Anthropological Approaches To Homosexual


Book Description

This groundbreaking book examines the diverse manifestations of homosexuality in various historical periods and non-Western cultures. The distinguished authors examine Kimam male ritualized homosexual behavior, Mexican homosexual interaction in public contexts, male homosexuality and spirit possession in Brazil, and much more.




Antitrust Law Journal


Book Description




Managing and Marketing Tourist Destinations


Book Description

Without adequate research and management, the potential impacts and benefits of tourism and travel services will not be maximised. This volume evaluates the theoretical approaches and applications to competitive advantage within tourist destinations and demonstrates the ways to further develop the concept of destination competitiveness.




Trends in Contemporary Trust Law


Book Description

Rev. versions of papers originally presented at a conference held on Jan. 6-7, 1996 in Cambridge, U.K.




Christianity and the Religions


Book Description

The essays in this book take a fresh look at the biblical data and address the contemporary questions raised by religious pluralism. The reader will gain a greater understanding of different religions and gain an increased confidence in the majesty and greatness of the one true God.