Book Description
This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. If your engagement proposition is based on good service, good just isn'
Author : Jim Champy
Publisher : FT Press
Page : 23 pages
File Size : 23,42 MB
Release : 2009
Category :
ISBN : 0137015224
This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. If your engagement proposition is based on good service, good just isn'
Author : Jim Champy
Publisher : FT Press
Page : 27 pages
File Size : 25,92 MB
Release : 2009
Category :
ISBN : 0137015216
This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Most companies spend a lot of time getting to know their customers. After all.
Author : Jim Champy
Publisher : FT Press
Page : 22 pages
File Size : 21,32 MB
Release : 2009
Category :
ISBN : 0137015275
This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Head-on competition is likely a losing game, and business is too tough to cha.
Author : Jim Champy
Publisher : FT Press
Page : 23 pages
File Size : 40,72 MB
Release : 2009
Category :
ISBN : 0137015259
This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Never regard customers as aliens from another class or culture, never unfairly.
Author : Jim Champy
Publisher : Pearson Education
Page : 197 pages
File Size : 13,77 MB
Release : 2009-03-23
Category : Business & Economics
ISBN : 0137016808
8 POWERFUL WAYS TO INSPIRE TODAY’S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK! “With Jim Champy’s well-proven gift for keen management analysis, today’s essential notions of business transparency, channel and customer alignment, and enduring cultural values become palpable, memorable, and—most important—usable.” Alan Spoon, Managing General Partner, Polaris Venture Partners “If you love the game of business, you’d be hard pressed to find a book with more ‘good moves’ per page than INSPIRE!” Paal Gisholt, President and CEO, SmartPak “Full of insightful ideas, this book is for those who like winning, who embrace innovation, and who wish to transform how they lead. It is not for the defenders of the status quo.” Michael Dowling, President and CEO, North Shore-Long Island Jewish Health System “INSPIRE! provides ‘food for thought’ and insightful guidance for all companies. This is particularly important in today’s economy where even established companies are looking for ways to maintain the growth they have enjoyed in better times.” Chiquita White, Section Head, Product Development, Procter & Gamble Jim Champy revolutionized business with Reengineering the Corporation. Now, in Inspire!, the second book in a series about what’s new and really works in business, he takes on the challenge of inspiring customers–even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back. Drawing on dozens of original case studies from companies in a variety of industries, new and old, Champy reveals how to define a consistent value proposition your customers will be passionate about–and will stay passionate about. You’ll learn how to engage a new generation of customers who value transparency and authenticity above all...how to reinvigorate your company in the face of brutally tough and creative competition...how to go beyond mere marketing campaigns to lead crusades customers want to join. Once again, Jim Champy has given businesses actionable solutions to one of the most challenging problems they currently face: making customers stick. How to reignite customer loyalty by… • Bringing authenticity to everything you do • Creating new products that reflect the best of what you really are • Delivering new value based on convenience, simplicity, and honesty • Nurturing your mystique • Choosing the right channel partners • Doing well by doing good Want more? Check out the e-book collection, Jim Champy on What's Really Working in Business. This brand new collection contains state-of-the-art business insights from world-renowned expert Jim Champy…now in a convenient e-format, at a great price!
Author : Jim Champy
Publisher : FT Press
Page : 30 pages
File Size : 17,33 MB
Release : 2009
Category :
ISBN : 0137015186
This is the Safari online edition of the printed book. Authenticity is the key to nurturing a solid customer base. You might get the first order by fooling a customer once, but forget any further business unless you strive to deliver the quali.
Author :
Publisher : FT Press
Page : 12 pages
File Size : 25,88 MB
Release : 1976
Category :
ISBN : 0137015283
Author : Jim Champy
Publisher : FT Press
Page : 717 pages
File Size : 32,34 MB
Release : 2011-11-21
Category : Business & Economics
ISBN : 0132938618
What it takes to win, big, now! Jim Champy brings together breakthrough approaches to strategy, marketing, and execution! Jim Champy revolutionized business with Reengineering the Corporation. Now, in these three concise, fast-paced books, he’s done it again — revealing today’s most innovative strategies for breakthrough business success. Deliver!: How to Be Fast, Flawless, and Frugal shows how to leverage the rich treasure of potential competitive advantage hidden in your operations. Through five case studies, he presents organizations performing at “impossible” levels — thanks not to strategy, but to goals, discipline, details, and gritty, everyday execution. Next, in Outsmart!: How to Do What Your Competitors Can't, Champy reveals the winning strategies of “high velocity” companies, identifying eight powerful ways to compete in even the most brutal marketplace. You’ll discover how to find distinctive market positions and sustainable advantages in products, services, delivery methods, and niches nobody else ever considered. Finally, in Inspire!: Why Customers Come Back, Champy shows how to define a consistent value proposition your customers will be passionate about–and will stay passionate about. You’ll learn how to engage a new generation of customers who value transparency and authenticity above all, and transcend mere “marketing” to lead crusades customers want to join.
Author : Alain Berthoz
Publisher : Odile Jacob
Page : 187 pages
File Size : 35,71 MB
Release : 2018-12-20
Category : Science
ISBN : 2738147453
“Simplexity, as I understand it, is the range of solutions living organisms have found, despite the complexity of natural processes, to enable the brain to prepare an action and plan for the consequences of it. These solutions are simplifying principles that enable the processing of information or situations, by taking into account past experience and anticipating the future. They are neither caricatures, shortcuts, or summaries. They are new ways of asking questions, sometimes at the cost of occasional detours, in order to achieve faster, more elegant, more effective actions.” A. B. As Alain Berthoz demonstrates in this profoundly original book, simplicity is never easy; it requires suppressing, selecting, connecting, thinking, in order to then act in the best way possible. And what if we, in turn, are inspired by the living world to process the complexity that surrounds us? Alain Berthoz is professor at the Collège de France where he is co-director of the Laboratoire de physiologie de la perception et de l’action. [Laboratory for the physiology of perception and action]. He is a member of the French Academy of Sciences, and is the author of Le Sens du mouvement [The Brain's Sense of Movement] and La Décision [Emotion and Reason].
Author : Bruce J. West
Publisher : Bentham Science Publishers
Page : 299 pages
File Size : 38,87 MB
Release : 2016-08-03
Category : Science
ISBN : 1681082179
In life, we often face unavoidable complexities in terms of our ability to understand or influence outcomes. Some questions which arise due to these complexities are: Why can’t the future be made certain? Why do the some people or events always end up at the center of controversy? Why do only a select few get ahead of their peers? Each question pertains to three central elements of complexities and these elements are: uncertainty, inequality and unfairness. Simplifying Complexity explains the scientific study of complex cognitive networks, as well as the methods scientists use to parse difficult problems into manageable pieces. Readers are introduced to scientific methodology and thought processes, followed by a discourse on perspectives on the three elements of complexity through concepts such as normal and non-normal statistics, scaling and complexity management. Simplifying Complexity combines basic cognitive science and scientific philosophy for both advanced students (in the fields of sociology, cognitive science, complex networks and change management) and for general readers looking for a more scientific guide to understanding and managing the nature of change in a complex world.