Book Description

If you've been searching for a commonsense, results-oriented approach to improving employee productivity, look no further. The dean of human resources consulting, Robert E. Sibson, has developed a process known as EP (employee productivity). The beauty of this proven method is that it doesn't require organizational upheaval or large investments in time, money, or new personnel. "If your company or unit has management know-how," says the author, "you already have what it takes to implement and profit from EP." EP shows you how to focus sound and familiar management practices to achieve significant productivity yields in any kind of organization. You won't be sidetracked by Total Quality Management or similar concepts, which Sibson believes are faddish and likely to fail. Instead, you'll learn exactly how to apply his basic 2-step method. It begins with four steps required for every organization: getting executive commitment; developing a productivity culture; making productivity part of every manager's job; and measuring productivity. The remaining steps vary according to specific need. You'll determine how to proceed by measuring the results of your initial work and investing your gain into future actions: using technology more effectively; eliminating unproductive practices; empowering employees; utilizing networking; ensuring excellence in staffing; restructuring through streamlining and possible staff reduction; managing performance; and rewarding performance. At each step, you'll find specific guidelines for implementation and performance measurement. Here, too, are the results of two surveys made by the author - one reporting the experiences of 227 companies with productivity management, the other covering worker attitudes toward productivity - provided as benchmarks for your own productivity management efforts.