You People


Book Description

'A moving, authentic, humane novel which raises fundamental questions about what it means to be kind in an unkind world' Guardian ____________________________________________ The Pizzeria Vesuvio looks like any other Italian restaurant in London - with a few small differences. The chefs who make the pizza fiorentinas are Sri Lankan, and half the kitchen staff are illegal immigrants. At the centre is Tuli, the restaurant's charismatic proprietor and resident Robin Hood, who promises to help anyone in need. Welsh nineteen-year-old Nia, haunted by her troubled past, is running from her family. Shan, having fled the Sri Lankan civil war, is desperate to find his. But when Tuli's guidance leads them all into dangerous territory, and the extent of his mysterious operation unravels, each is faced with an impossible moral choice. In a world where the law is against you, how far would you be willing to lie for a chance to live? ____________________________________________ 'Intelligent and heart-piercing - an exceptional novel about the Britain we live in, even if we choose not to see it' Kamila Shamsie, author of Home Fire 'Asks tough questions about the nature of goodness in an unfair society' Sunday Telegraph BOOK OF THE WEEK 'Lively, poetically written and above all compassionate' Sunday Times 'A female lead who isn't defined by a romantic story arc? Yes please. Lalwani's serious, ravishing way of writing about the secret life of Britain is just what we need' Times




Who Are You People?


Book Description

This book is highly entertaining, but it also provides significant insight into contemporary life in America. Caudron reveals why people are indulging in their fanatical passions, and how that indulgence is transforming community life.




People You Follow


Book Description

In this deliciously entertaining memoir, Hayley Gene Penner digs into her sexual history to unearth stories that delicately straddle ethical and unethical behaviour, self-protection and self-destruction.




People Follow You


Book Description

Discover the secrets to influencing the performance of the people you lead Managers don't get paid for what they do but rather for the performance of their people; therefore, a manager's most important job is coaching behaviors in order to improve performance. In People Follow You managers will learn five easily understood and implemented levers critical to influencing the performance of the people they lead. Ultimately, people follow people that they like, trust, and believe in. Understand how to build stronger relationships with direct and indirect reports that lead to loyalty, higher productivity, and long-term development. Relevant to middle and high level managers, People Follow You provides a foundation for managing people. Practical lessons help managers employ winning interpersonal skills to move others to take action. Learn how to leverage the basics of interpersonal relationships to inspire others to take action Get a simple and actionable formula for connecting with employees and indirect reports and gaining their buy-in through the use of personal power vs. the power of authority Discover the fundamental on-the-job coaching skills that deliver instant performance improvement Author Jeb Blount is the most downloaded sales expert in iTunes history; his Sales Gravy and Sales Guy audio programs have been downloaded more than 3 million times When all else is stripped away, people don't work for companies, paychecks, perks, or slogans, people work for you. Become a manager people will follow, and lead your team to greater achievements and measurable gains.




Book Yourself Solid Illustrated


Book Description

A visual way to easily access the strategies and tactics in Book Yourself Solid Learning new concepts is easier when you can see the solution. Book Yourself Solid Illustrated, a remarkable, one-of-a-kind work of art, transforms the Book Yourself Solid system into a more compelling and easy-to-consume playbook for any business owner. You won't find business school graphs or mind maps. Instead, you'll find compelling, visual stories that reinvent old and tired business concepts, making Book Yourself Solid Illustrated a fun and playful book that you will revisit year after year as you get more clients than you can handle. There isn't a business book on the market that can show you how to apply the strategies, techniques, and skills necessary to generate new leads, add more clients, and increase profits through visuals. Previously you could only read or listen to advice, now you can see it and get it faster. This illustrated version is organized into four modules: your foundation, building trust and credibility, simple selling and perfect pricing, and the Book Yourself Solid 6 core self-promotion strategies. Reengineering the book with visual strategist, Jocelyn Wallace, has given author Michael Port new ways of explaining and expanding his gold-standard material. Author Michael Port has been called a "marketing guru" by the Wall Street Journal and "an uncommonly honest author" by The Boston Globe, and wrote Book Yourself Solid (in it's 2nd edition), Beyond Booked Solid,The Contrarian Effect which was selected as a 2008 top ten business book by Amazon.com and the 2008 #1 sales book of the year by 1-800-CEO-READ, and The New York Times Bestseller, The Think Big Manifesto. Author is one of the most popular business coaches in the world and headlines events all over the world. Master the techniques in Book Yourself Solid Illustrated, and take your service business to the next level today. For the first time ever you can have the Book Yourself Solid Mobile app. Install it on any device and the Book Yourself Solid System comes to life. Do all of 49 exercises from the new book on any device, including your desktop computer. This thing rocks.




Top Five Regrets of the Dying


Book Description

Revised edition of the best-selling memoir that has been read by over a million people worldwide with translations in 29 languages. After too many years of unfulfilling work, Bronnie Ware began searching for a job with heart. Despite having no formal qualifications or previous experience in the field, she found herself working in palliative care. During the time she spent tending to those who were dying, Bronnie's life was transformed. Later, she wrote an Internet blog post, outlining the most common regrets that the people she had cared for had expressed. The post gained so much momentum that it was viewed by more than three million readers worldwide in its first year. At the request of many, Bronnie subsequently wrote a book, The Top Five Regrets of the Dying, to share her story. Bronnie has had a colourful and diverse life. By applying the lessons of those nearing their death to her own life, she developed an understanding that it is possible for everyone, if we make the right choices, to die with peace of mind. In this revised edition of the best-selling memoir that has been read by over a million people worldwide, with translations in 29 languages, Bronnie expresses how significant these regrets are and how we can positively address these issues while we still have the time. The Top Five Regrets of the Dying gives hope for a better world. It is a courageous, life-changing book that will leave you feeling more compassionate and inspired to live the life you are truly here to live.




The Ideal Team Player


Book Description

In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling.




People Love You


Book Description

What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement 5 Levers for Creating a Legendary Customer Experience The Secret to Bridging the Experience Gap How to Leverage the Pull Strategy to become a Trusted Advisor 2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.




What Love Means to You People


Book Description

A powerful debut about a young man whose denial of his past nearly destroys the new life he seeks Shaking off his hellish adolescence in a nowhere Nebraska town (and leaving a beloved younger sister to fend for herself in the same hostile environment), Seth McKenna escapes to make a new reality for himself as a struggling artist in Manhattan. When he falls hard for Jim Glaser, an alluring older man who is astonished to find in Seth the second love of his life, it seems simpler to gloss over his old life in Drinkwater and the history he used to have. Jim, who expected to remain alone forever, is happy to start over, too, and theirs becomes a tender, sexy romance. Although Seth seems to have successfully put his past behind him to become the man he wants to be---the kind of man Jim can cherish---his childhood rushes back unexpectedly and with a vengeance. When Seth's sister, Cassie, arrives in the city with significant secrets and plans of her own, Drinkwater's intractable demands force Seth to revisit his hidden past. What Jim learns about Seth's concealments threatens to destroy their new life together. An engrossing contemporary drama of family ties both imposed and chosen, What Love Means to You People presents an indelible, illuminating look at the survival of the human spirit through willful reinvention and the power of love. Advance Praise for What Love Means to You People "A powerful debut novel--smart, sexy, and highly readable. NancyKay Shapiro's characters are subtly observed and movingly human."--Regina McBride, author of The Marriage Bed "Profound and moving. Shapiro dares to reimagine suffering and takes us on a journey to love and back. Seth McKenna will get under your skin. I am touched."--Abha Dawesar, author of Babyji "NancyKay Shapiro's debut is a powerful and knowing look at what can happen to love when the past bubbles up into the present. Elegantly written, this is a moving and surprising novel that doesn't let you go."--Katharine Weber, author of The Little Women, The Music Lesson, and Objects in Mirror Are Closer Than They Appear




Some People Do


Book Description

As a parent, discussing diversity with your child/children can be difficult, especially if you have your own questions. "Some People Do" boils this topic down to provide the simplest of answers. By the time your child/children finish reading this book, they will have been introduced to all facets of people, without any one being more revered than the other.