A First Course in Quality Engineering


Book Description

This book is the leader among the new generation of text books on quality that follow the systems approach to creating quality in products and services; the earlier generations focused solely on parts of the system such as statistical methods, process control, and management philosophy. It follows the premise that the body of knowledge and tools documented by quality professionals and researchers, when employed in designing, creating and delivering the product will lead to product quality, customer satisfaction and reduced waste. The tools employed at the different stages of the product creation cycle are covered in this book using real world examples along with their theoretical bases, strengths and weaknesses. This textbook can be used for training - from shop floor personnel to college majors in business and engineering to practicing professionals. Graduate students training as researchers in the quality field will also find useful material. The book has been used as the text for a Professional Series Massive Open Online Course offered by the Technical University of Munich on edX.org, through which tens of thousands of participants from all over the world have received training in quality methods. According to Professor Dr. Holly Ott, who chose the book for the course, the text is one of the main factors contributing to success of this MOOC. The Third Edition has been fully revised to be friendly for self-study, reflects changes in the standards referenced such as ISO 9000, and includes new examples of application of statistical tools in health care industry. Features: Reviews the history of quality movement in the U.S. and abroad Discusses Quality Cost analysis and quality’s impact on a company’s bottom line Explains finding customer needs and designing the product using House of Quality Covers selection of product parameters using DOE and reliability principles Includes control charts to control processes to make the product right-the-first-time Describes use of capability indices Cp and Cpk to meet customer needs Presents problem solving methodology and tools for continuous improvement Offers ISO 9000, Baldrige and Six Sigma as templates for creating a quality system




Applied Reliability and Quality


Book Description

Each industry, from robotics to health care, power generation to software, has its own tailored reliability and quality principles, methods, and procedures. This book brings these together so that reliability and quality professionals can more easily learn about each other's work, which may help them, directly or indirectly, to perform their tasks more effectively.




Six Sigma and Beyond


Book Description

In this volume of the Six Sigma and Beyond series, quality engineering expert D.H. Stamatis focuses on how Statistical Process Control (SPC) relates to Six Sigma. He emphasizes the "why we do" and "how to do" SPC in many different environments. The book provides readers with an overview of SPC in easy-to-follow, easy-to-understand terms. The author reviews and explains traditional SPC tools and how they relate to Six Sigma and goes on to cover the use of advanced techniques. In addition, he addresses issues that concern service SPC and short run processes, explores the issue of capability for both the short run and the long run, and discusses topics in measurement.




A First Course in Quality Engineering


Book Description

Completely revised and updated, A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition contains virtually all the information an engineer needs to function as a quality engineer. The authors not only break things down very simply but also give a full understanding of why each topic covered i




Quality Progress


Book Description




Computer System Reliability


Book Description

Computer systems have become an important element of the world economy, with billions of dollars spent each year on development, manufacture, operation, and maintenance. Combining coverage of computer system reliability, safety, usability, and other related topics into a single volume, Computer System Reliability: Safety and Usability eliminates th




Statistical Process Control in Industry


Book Description

During the past decade interest in quality management has greatly increased. One of the central elements of Total Quality Management is Statistical Process Control, more commonly known as SPC. This book describes the pitfalls and traps which businesses encounter when implementing and assuring SPC. Illustrations are given from practical experience in various companies. The following subjects are discussed: implementation of SPC, activity plan for achieving statistically controlled processes, statistical tools, and lastly, consolidation and improvement of the results. Also, an extensive checklist is provided with which a business can determine to what extent it has succeeded in the actual application of SPC. Audience: This volume is written for companies which are going to implement SPC, or which need a new impetus in order to get SPC properly off the ground. It will be of interest in particular to researchers whose work involves statistics and probability, production, operation and manufacturing management, industrial organisation and mathematical and quantitative methods. It will also appeal to specialists in engineering and management, for example in the electronic industry, discrete parts industry, process industry, automotive and aircraft industry and food industry.




Statistical Engineering


Book Description

Reducing the variation in process outputs is a key part of process improvement. For mass produced components and assemblies, reducing variation can simultaneously reduce overall cost, improve function and increase customer satisfaction with the product. The authors have structured this book around an algorithm for reducing process variation that they call "Statistical Engineering." The algorithm is designed to solve chronic problems on existing high to medium volume manufacturing and assembly processes. The fundamental basis for the algorithm is the belief that we will discover cost effective changes to the process that will reduce variation if we increase our knowledge of how and why a process behaves as it does. A key way to increase process knowledge is to learn empirically, that is, to learn by observation and experimentation. The authors discuss in detail a framework for planning and analyzing empirical investigations, known by its acronym QPDAC (Question, Plan, Data, Analysis, Conclusion). They classify all effective ways to reduce variation into seven approaches. A unique aspect of the algorithm forces early consideration of the feasibility of each of the approaches. Also includes case studies, chapter exercises, chapter supplements, and six appendices. PRAISE FOR Statistical Engineering "I found this book uniquely refreshing. Don't let the title fool you. The methods described in this book are statistically sound but require very little statistics. If you have ever wanted to solve a problem with statistical certainty (without being a statistician) then this book is for you. - A reader in Dayton, OH "This is the most comprehensive treatment of variation reduction methods and insights I’ve ever seen."- Gary M. Hazard Tellabs "Throughout the text emphasis has been placed on teamwork, fixing the obvious before jumping to advanced studies, and cost of implementation. All this makes the manuscript !attractive for real-life application of complex techniques." - Guru Chadhabr Comcast IP Services COMMENTS FROM OTHER CUSTOMERS Average Customer Rating (5 of 5 based on 1 review) "This is NOT a typical book on statistical tools. It is a strategy book on how to search for cost-effective changes to reduce variation using empirical means (i.e. observation and experiment). The uniqueness of this book: Summarizes the seven ways to reduce variation so we know the goal of the data gathering and analysis, present analysis results using graphs instead of P-value, and integrates Taguchi, Shainin methods, and classical statistical approach. It is a must read for those who are in the business of reducing variation using data, in particular for the Six Sigma Black Belts and Master Black Belts. Don't forget to read the solutions to exercises and supplementary materials to each chapter on the enclosed CD-ROM." - A. Wong, Canada




APPLIED STATISTICAL QUALITY CONTROL AND IMPROVEMENT


Book Description

Primarily intended for the undergraduate students of industrial, production, mechanical and manufacturing engineering, and postgraduate students of industrial, quality engineering and management and industrial engineering and management, this book fills the gap between theory and practice of tools and techniques of quality control and quality improvement. In this book, the principles and concepts are presented clearly and logically with necessary numerical illustrations to reinforce the understanding of the subject matter. The book is organized in two parts. Part I deals with statistical quality control. It starts with the fundamentals of statistics and quality followed by elaborate discussion on statistical process control, process and gauge capability studies with emphasis on their practical application. It also covers detailed discussion on the various types of control charts used to monitor and control quality of processes and products. It includes acceptance sampling inspection procedures and standard sampling systems. Part II deals with quality improvement techniques/methods. It is a data driven approach that discusses the application of Design of Experiments and Taguchi Methods for improving quality of processes and products. A comprehensive discussion on total quality management is also presented. KEY FEATURES • Provides a well structured procedure for the application of all the tools and techniques. • Includes Shainin DOE tools widely used in Six sigma projects. • Demonstrates the application of quality improvement techniques through real life case studies.