AI, Blockchain, and Metaverse in Hospitality and Tourism Industry 4.0


Book Description

The book offers a critical exploration of the integration of AI, blockchain, and metaverse technology in the hospitality and tourism industry to investigate the potential of these technologies in revolutionizing the industry. This comprehensive work studies, with practical examples, how cutting-edge technologies of Industry 4.0 are transforming luxury industry into a high-touch, hyper-personalized metaverse. It explains how these technologies can be used to improve customer experience and operational efficiency in areas such as guest interaction, supply chain management, payment processing, and virtual stores. The book also discusses the conditions that can promote sustainable development in the hospitality industry using Industry 4.0 technologies. Provides an innovative perspective by blending high-tech trends like AI, blockchain, and metaverse with traditional wellness practices Emphasis on ethical considerations and potential risks associated with the use of these technologies, providing a balanced perspective on their impact Includes case studies and practical examples on how businesses can use AI, blockchain, and the metaverse to improve customer experiences and operational efficiency Explores how the hospitality industry can embrace Industry 4.0 technologies to improve its operations, enhance customer experiences, and contribute to sustainable development Provides a roadmap for companies looking to implement these technologies, highlighting potential benefits and pitfalls of each approach This reference book is for scholars and professionals in computer science who are interested in studying the effect of AI, blockchain, and metaverse in hospitality and tourism industry.




Ai, Blockchain, and Metaverse in Hospitality and Tourism Industry 4.0


Book Description

The book offers a critical exploration of the integration of AI, blockchain, and metaverse technology in the hospitality and tourism industry to investigate the potential of these technologies in revolutionizing the industry. This comprehensive work studies, with practical examples, how cutting-edge technologies of Industry 4.0 are transforming luxury industry into a high-touch, hyper-personalized metaverse. It explains how these technologies can be used to improve customer experience and operational efficiency in areas such as guest interaction, supply chain management, payment processing, and virtual stores. The book also discusses the conditions that can promote sustainable development in the hospitality industry using Industry 4.0 technologies. - Provides an innovative perspective by blending high-tech trends like AI, Blockchain, and Metaverse with traditional wellness practices - Emphasis on ethical considerations and potential risks associated with the use of these technologies, providing a balanced perspective on their impact - Includes case studies, and practical examples on how businesses can use AI, blockchain, and the metaverse to improve customer experiences and operational efficiency - Explore how the hospitality industry can embrace Industry 4.0 technologies to improve its operations, enhance customer experiences, and contribute to sustainable development - Provides a roadmap for companies looking to implement these technologies, highlighting potential benefits and pitfalls of each approach. This reference book is for scholars and professionals in Computer Science who are interested in studying the effect of AI, Blockchain, and Metaverse in hospitality and tourism industry.




Technology and Luxury Hospitality


Book Description

The integration of pioneering information and communication technologies has transformed the hospitality sector. This groundbreaking book delves into the transformative power of cutting-edge technologies in the world of high-end travel and accommodation. As the digital revolution continues to reshape our lives, this book offers an exclusive look at how the hospitality industry is adapting and evolving to cater to the sophisticated tastes of the modern, tech-savvy traveller. In this eye-opening exploration, readers will be taken on a journey through the latest innovations in artificial intelligence, blockchain, and the metaverse as they intersect with the world of luxury hospitality. From AI-driven concierge services and smart hotel rooms that cater to guests' every whim to the democratization of luxury experiences through blockchain-based loyalty programmes and the rise of virtual reality travel, this book reveals the extraordinary possibilities that lie ahead for the discerning traveller. With insights from international experts, this edited collection provides a comprehensive and engaging overview of the current and future trends shaping the industry and will be valuable to scholars and postgraduate researchers across the hospitality sector, innovation, and luxury management.




Revolutionizing the AI-Digital Landscape


Book Description

This book investigates the growing influence of artificial intelligence in the marketing sphere, providing insights into how AI can be harnessed for developing more effective and efficient marketing strategies. In addition, the book will also offer a comprehensive overview of the various digital marketing tools available to entrepreneurs, discussing their features, benefits, and potential drawbacks. This will help entrepreneurs make well-informed decisions when selecting the tools most suited to their needs and objectives. It is designed to help entrepreneurs develop and implement successful strategies, leveraging the latest tools and technologies to achieve their business goals. As the digital landscape continues to evolve rapidly, this book aims to serve as a valuable resource for entrepreneurs looking to stay ahead of the curve and capitalize on new opportunities. The book's scope encompasses a wide range of topics, including customer experience, content marketing, AI strategy, and digital marketing tools.




Generative Artificial Intelligence and Ethics: Standards, Guidelines, and Best Practices


Book Description

The rapid advancement of generative artificial intelligence (AI) has brought about significant ethical challenges. As machines become more adept at creating human-like content, concerns about misuse, bias, privacy, and accountability have emerged. Without clear guidelines and regulations, there is a risk of unethical use, such as creating deepfake videos or disseminating misinformation, which could have severe societal consequences. Additionally, questions about intellectual property rights and the ownership of AI-generated creations still need to be solved, further complicating the ethical landscape. The book, Generative Artificial Intelligence and Ethics: Standards, Guidelines, and Best Practices, comprehensively solves these ethical challenges. By providing insights into the historical development and key milestones of Generative AI, the book lays a foundation for understanding its complex ethical implications. It examines existing ethical frameworks and proposes new ones tailored to AI's unique characteristics, helping readers apply traditional ethics to AI development and deployment.




Handbook of e-Tourism


Book Description

This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition. Leading experts from around the world describe cutting-edge ideas and developments, present key concepts and theories, and discuss the full range of research methods. The coverage accordingly encompasses everything from big data and analytics to psychology, user behavior, online marketing, supply chain and operations management, smart business networks, policy and regulatory issues – and much, much more. The goal is to provide an outstanding reference that summarizes and synthesizes current knowledge and establishes the theoretical and methodological foundations for further study of the role of ICTs in travel and tourism. The handbook will meet the needs of researchers and students in various disciplines as well as industry professionals. As with all volumes in Springer’s Major Reference Works program, readers will benefit from access to a continually updated online version.




Gamification for Tourism


Book Description

This book examines the cutting-edge concept of gamification in tourism. It provides a theoretical foundation for tourism gamification and discusses the concepts of gaming and gamification and their application in the tourism and hospitality industry. The chapters offer valuable insights by showcasing examples of best practice from different countries and addressing key issues of game mechanism and game design principles. They focus on areas such as game design elements, game player types and their motivation, location-based games, augmented reality and virtual reality games. The volume will be useful for students and researchers in tourism marketing, digital tourism, smart tourism and tourism futures. It also serves as a helpful tool for tourism industry practitioners looking to increase customer engagement, enhance loyalty and raise brand awareness.




Decentralizing the Online Experience With Web3 Technologies


Book Description

The internet has undergone a remarkable metamorphosis since its inception. From the static web of the early days (Web 1.0) to the interactive and social web (Web 2.0), and now to the decentralized, intelligent, and immersive web (Web3), the evolution has been nothing short of astounding. This radical transformation has ushered in a new era in the digital realm, one that promises to reshape how we learn, communicate, transact, and interact with the world. Decentralizing the Online Experience with Web3 Technologies offers an exploration of the Web3 era, a transformative phase in the evolution of the internet. Beginning with the foundational understanding of Web3's core concepts, technologies, and tools, readers embark on a journey through the driving forces fueling its growth. The book demystifies blockchain technology, elucidating its basics and the practicalities of wallets and transactions. It delves into the world of cryptocurrencies, particularly Ethereum, and explores the disruptive potential of Decentralized Finance (DeFi). This knowledge empowers a diverse audience, from students to professionals and researchers across information technology, business, education, media, social sciences, and humanities.




Blockchain Technology for Industry 4.0


Book Description

This book explores recent advances in blockchain technology and its impact on Industry 4.0 via advanced technologies. It provides an in-depth analysis of the step by step evolution of Industry 4.0 and blockchain technologies for creating the next-generation, secure, decentralized, distributed and trusted industry environment and enhancing the productivity of industries. The book describes how blockchain technology makes the industrial internet (Industry 4.0) a transparent, reliable and secure environment for people, processes, systems, and services, presenting a strong, technological and conceptual framework and roadmap for decision-makers involved in the transformation of any area of industry.




The Fourth Industrial Revolution


Book Description

This book explores the core themes of the Fourth Industrial Revolution (4IR) highlighting the digital transformation that has been occurring in society and business. Representing an interface between technologies in the physical, digital and biological disciplines the book explores emerging technologies such as artificial intelligence, robotics, the Internet of Things, autonomous vehicles, 3-D printing, nanotechnology, biotechnology, materials science, energy storage, and quantum computing. The findings of collaborative research studies on the potential impact of the 4IR on the labour markets, occupations, future workforce competencies and skills associated with eight industry sectors in Australia are reported. The sectors are: agriculture and mining; manufacturing and logistics; health, medical and nursing; education; retail; financial services; government services and tourism.