Dead Reckoning


Book Description

Vaughan unveils the complicated and high-pressure world of air traffic controllers as they navigate technology and political and public climates, and shows how they keep the skies so safe. When two airplanes were flown into the World Trade Center towers on September 11, 2001, Americans watched in uncomprehending shock as first responders struggled to react to the situation on the ground. Congruently, another remarkable and heroic feat was taking place in the air: more than six hundred and fifty air traffic control facilities across the country coordinated their efforts to ground four thousand flights in just two hours—an achievement all the more impressive considering the unprecedented nature of the task. In Dead Reckoning, Diane Vaughan explores the complex work of air traffic controllers, work that is built upon a close relationship between human organizational systems and technology and is remarkably safe given the high level of risk. Vaughan observed the distinct skill sets of air traffic controllers and the ways their workplaces changed to adapt to technological developments and public and political pressures. She chronicles the ways these forces affected their jobs, from their relationships with one another and the layouts of their workspace to their understanding of their job and its place in society. The result is a nuanced and engaging look at an essential role that demands great coordination, collaboration, and focus—a role that technology will likely never be able to replace. Even as the book conveys warnings about complex systems and the liabilities of technological and organizational innovation, it shows the kinds of problem-solving solutions that evolved over time and the importance of people.




Air Traffic Control Facilities


Book Description

Reviews the methodologies by which Federal Aviation Administration (FAA) estimates and applies its staffing standards, examines the feasibility and cost of modifying agency staffing standards and developing alternative approaches for application to individual facilities, and recommends an improvement strategy.







Flight to the Future


Book Description

Despite the strong safety record of the national airspace system, serious disruptions occasionally occur, often as a result of outdated or failed equipment. Under these circumstances, safety relies on the skills of the controllers and pilots and on reducing the number of aircraft in the air. The current and growing pressures to increase the capacity to handle a greater number of flights has led to a call for faster and more powerful equipment and for equipment that can take over some of the tasks now being performed by humans. Increasing the role of automation in air traffic control may provide a more efficient system, but will human controllers be able to effectively take over when problems occur? This comprehensive volume provides a baseline of knowledge about the capabilities and limitations of humans relative to the variety of functions performed in air traffic control. It focuses on balancing safety with the expeditious flow of air traffic, identifying lessons from past air accidents. The book discusses: The function of the national airspace system and the procedures for hiring, training, and evaluating controllers. Decisionmaking, memory, alertness, vigilance, sleep patterns during shift work, communication, and other factors in controllers' performance. Research on automation and human factors in air traffic control and incorporation of findings into the system. The Federal Aviation Administration's management of the air traffic control system and its dual mandate to promote safety and the development of air commerce. This book also offers recommendations for evaluation the human role in automated air traffic control systems and for managing the introduction of automation into current facilities and operations. It will be of interest to anyone concerned about air safetyâ€"policymakers, regulators, air traffic managers and controllers, airline officials, and passenger advocates.







Assessment of Staffing Needs of Systems Specialists in Aviation


Book Description

Within the Federal Aviation Administration (FAA), the Airway Transportation System Specialists ATSS) maintain and certify the equipment in the National Airspace System (NAS).In fiscal year 2012, Technical Operations had a budget of $1.7B. Thus, Technical Operations includes approximately 19 percent of the total FAA employees and less than 12 percent of the $15.9 billion total FAA budget. Technical Operations comprises ATSS workers at five different types of Air Traffic Control (ATC) facilities: (1) Air Route Traffic Control Centers, also known as En Route Centers, track aircraft once they travel beyond the terminal airspace and reach cruising altitude; they include Service Operations Centers that coordinate work and monitor equipment. (2) Terminal Radar Approach Control (TRACON) facilities control air traffic as aircraft ascend from and descend to airports, generally covering a radius of about 40 miles around the primary airport; a TRACON facility also includes a Service Operations Center. (3) Core Airports, also called Operational Evolution Partnership airports, are the nation's busiest airports. (4) The General National Airspace System (GNAS) includes the facilities located outside the larger airport locations, including rural airports and equipment not based at any airport. (5) Operations Control Centers are the facilities that coordinate maintenance work and monitor equipment for a Service Area in the United States. At each facility, the ATSS execute both tasks that are scheduled and predictable and tasks that are stochastic and unpredictable in. These tasks are common across the five ATSS disciplines: (1) Communications, maintaining the systems that allow air traffic controllers and pilots to be in contact throughout the flight; (2) Surveillance and Radar, maintaining the systems that allow air traffic controllers to see the specific locations of all the aircraft in the airspace they are monitoring; (3) Automation, maintaining the systems that allow air traffic controllers to track each aircraft's current and future position, speed, and altitude; (4) Navigation, maintaining the systems that allow pilots to take off, maintain their course, approach, and land their aircraft; and (5) Environmental, maintaining the power, lighting, and heating/air conditioning systems at the ATC facilities. Because the NAS needs to be available and reliable all the time, each of the different equipment systems includes redundancy so an outage can be fixed without disrupting the NAS. Assessment of Staffing Needs of Systems Specialists in Aviation reviews the available information on: (A) the duties of employees in job series 2101 (Airways Transportation Systems Specialist) in the Technical Operations service unit; (B) the Professional Aviation Safety Specialists (PASS) union of the AFL-CIO; (C) the present-day staffing models employed by the FAA; (D) any materials already produced by the FAA including a recent gap analysis on staffing requirements; (E) current research on best staffing models for safety; and (F) non-US staffing standards for employees in similar roles.




FAA's Management and Maintenance of Air Traffic Control Facilities


Book Description

Here are the results of an audit of the FAA¿s mgmt. and maint. of air traffic control facilities. The FAA has invested billions of dollars in new equipment for handling increasingly higher levels of air traffic in more complex airspace. However, the facilities that house those systems are deteriorating. As FAA begins implementing plans for the Next Generation Air Transp. System, it will be critical to determine the type and number of facilities that will be needed to support the envisioned architecture. This audit determined if FAA has: (1) developed and implemented a comprehensive strategy to effectively manage the replacement, repair, and modernization of its air traffic control facilities; and (2) allocated sufficient funds to carry out those activities. Illus.




Controller Staffing at Key California Air Traffic Control Facilities


Book Description

This report provides the results of the Dept. of Transportation¿s Office of Inspector Gen¿s. review of controller staffing at 3 FAA facilities in Calif.: the L.A. International Airport Traffic Control Tower , the S. Calif. Terminal Radar Approach Control, and the N. Calif. TRACON. This review was conducted at the request of Sen. Dianne Feinstein of Calif., who expressed concerns about potential shortages of trained and experienced controllers at these locations, which are some of the Nation¿s busiest facilities. Ensuring these air traffic control facilities remain adequately staffed with qualified air traffic controllers is critical to the safety and efficiency of the entire National Airspace System. This review was conducted between June 2008 and Jan. 2009.




Fundamentals of Air Traffic Control


Book Description

FUNDAMENTALS OF AIR TRAFFIC CONTROL International Edition is an authoritative book that provides readers with a good working knowledge of how and why the air traffic control system works. This book is appropriate for future air traffic controllers, as well as for pilots who need a better understanding of the air traffic control system. FUNDAMENTALS OF AIR TRAFFIC CONTROL, International Edition discusses the history of air traffic control, emphasizing the logic that has guided its development. It also provides current, in-depth information on navigational systems, the air traffic control system structure, control tower procedures, radar separation, national airspace system operation and the FAA's restructured hiring procedures. This is the only college level book that gives readers a genuine understanding of the air traffic control system and does not simply require them to memorize lists of rules and regulations.