101 Sample Write-Ups for Documenting Employee Performance Problems


Book Description

Whether you’re addressing an initial infraction or handling termination-worthy transgressions, you need to be 100 percent confident that every employee encounter is clear, fair, and most importantly, legal. Thankfully, HR expert Paul Falcone has provided this wide-ranging resource that explains in detail the disciplinary process and provides ready-to-use documents that eliminate stress and second-guessing about what to do and say.Revised to reflect the latest developments in employment law, the third edition of 101 Sample Write-Ups for Documenting Employee Performance Problems includes expertly crafted, easily customizable write-ups that address: sexual harassment, absenteeism, insubordination, drug or alcohol abuse, substandard work, email and phone misuse, teamwork issues, managerial misconduct, confidentiality breaches, social media abuse, and more!With each sample document also including a performance improvement plan, outcomes and consequences, and a section of employee rebuttal, it’s easy to see why over 100,000 copies have already been sold, making life for managers and HR personnel significantly easier when it comes to addressing employee performance issues.




Introductory Economics (Third Edition)


Book Description

Latest Edition: Introductory Economics (4th Edition)This textbook is carefully designed to provide the reader with a good understanding of the fundamental concepts of economics. The writing is lucid and at the student's level. There are twenty-nine “one-concept” chapters. Each chapter is suitably short, highlighting one economic principle. The student can study one concept and be reinforced by the learning process before proceeding to another chapter. Self review exercises conclude each chapter. The one-concept chapters also provide organizational flexibility for the instructor. The text is well integrated to show the relationship among the basic concepts and to offer a comprehensive overview of economics. There are six modules: The Economic Problem; Price Determination; Behind the Supply Curve; Level of Income; Money; and Trade.




The Measure of our Success


Book Description

A beautiful gift edition of the number one New York Times bestseller—from the founder and president of the Children's Defense Fund.




Characters of Solvable Groups


Book Description

This book, which can be considered as a sequel of the author's famous book Character Theory of Finite Groups, concerns the character theory of finite solvable groups and other groups that have an abundance of normal subgroups. It is subdivided into three parts: -theory, character correspondences, and M-groups. The -theory section contains an exposition of D. Gajendragadkar's -special characters, and it includes various extensions, generalizations, and applications of his work. The character correspondences section proves the McKay character counting conjecture and the Alperin weight conjecture for solvable groups, and it constructs a canonical McKay bijection for odd-order groups. In addition to a review of some basic material on M-groups, the third section contains an exposition of the use of symplectic modules for studying M-groups. In particular, an accessible presentation of E. C. Dade's deep results on monomial characters of odd prime-power degree is included. Very little of this material has previously appeared in book form, and much of it is based on the author's research. By reading a clean and accessible presentation written by the leading expert in the field, researchers and graduate students will be inspired to learn and work in this area that has fascinated the author for decades.




Feasibility Study and Business Plan


Book Description

Feasibility study and business planLearn How to Present a Completed Feasibility StudyA feasibility study is a thoroughly researched analysis of a plan or method. The purpose of a feasibility study is to determine and then communicate whether an action being considered is practical for a business or project.These studies usually contain detailed information about the financial structure for the plan and an analysis of the market with regards to the proposal (if needed).It also contains the suggested logistics for delivering a product or service, the resources you'll need, the personnel support and the organizational structure required. Presenting your feasibility study is just as important as the work you put into it.How to Assemble Your Feasibility StudyHow you present your final study is just as important as the information it contains. If you have a lot of material, organize it into a portfolio or binder. Finding information easily and quickly is important to executives, managers, lenders, and investors, so include tabs (type them if at all possible) to indicate each component in your study.Cover letters should not be generic but should be individualized depending upon with whom you are submitting the study. Before you submit your study, have someone else proofread it for you to check for content and errors.Typographical errors will make your study appear rushed or unprofessional, and if your descriptions and calculations do not make sense to the reader the action will be ruled unfeasible as presented.Although you write your conclusion last, it serves as a summary of the details in your study. You can place it at the end of your document (before any exhibits and attachments), but placing it after the table of contents sets the tone and highlights key issues for the reader to be aware of before they read the rest of the study.




The Annenbergs


Book Description

"This is the colorful and dramatic biography of two of America's most controversial entrepreneurs: Moses Louis Annenberg, 'the racing wire king, ' who built his fortune in racketeering, invested it in publishing, and lost much of it in the biggest tax evasion case in United States history; and his son, Walter, launcher of TV Guide and Seventeen magazines and former ambassador to Great Britain."--Jacket.




Facsimile Products


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101 Activities for Delivering Knock Your Socks Off Service


Book Description

Today’s customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the best-selling Knock Your Socks Off Service® series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to help meet their customers’ needs. Taking the unique position of seeing things from the customer’s perspective, this collection of fun and enlightening exercises teaches customer service managers and employees valuable ways to help their organizations provide world-class service, and helps them create an action plan for improvement. Written in the same accessible and humorous style that made Delivering Knock Your Socks Off Service so popular, this companion guide covers such topics as: • how to say no • empathy vs. sympathy • service recovery • listening • email • telephone skills • customers from hell • winning words and soothing phrases • anticipting customer needs • building reliability • customer feedback • keeping a stress log • and more These simple but effective activities take only minutes, but deliver truly powerful, lasting results.




Heart-life in Song


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100 Years of Pragmatism


Book Description

William James claimed that his Pragmatism: A New Name for Some Old Ways of Thinking would prove triumphant and epoch-making. Today, after more than 100 years, how is pragmatism to be understood? What has been its cultural and philosophical impact? Is it a crucial resource for current problems and for life and thought in the future? John J. Stuhr and the distinguished contributors to this multidisciplinary volume address these questions, situating them in personal, philosophical, political, American, and global contexts. Engaging James in original ways, these 11 essays probe and extend the significance of pragmatism as they focus on four major, overlapping themes: pragmatism and American culture; pragmatism as a method of thinking and settling disagreements; pragmatism as theory of truth; and pragmatism as a mood, attitude, or temperament.