An Introduction to Casino Operations Management from a Compliance Perspective


Book Description

Casino Operations Management is an intriguing yet mystifying multi-trillion dollar industry worldwide. But little is known or documented about how this thriving industry is operated and managed. What goes on behind the scenes of these operations? For years casino operators were known for their connections to the underworld. On the surface, the intrigue and behind-the-scenes mystery of the operations of these entities could appear dark and sinister in the minds of many. But individuals are sometimes drawn to darkness ... GamingInParadise.com is a virtual Casino Operations Management training conglomerate located in a land shrouded in mystery-filled intrigue, which is nestled on the Isle of Enchantment. The Isle of Enchantment is a part of a chain of islands called the Bahamas, which is comprised of 700 islands sprinkled over 100,000 square miles of ocean, starting just 50 miles off the coast of Florida. These beautiful islands have been described as another world, where visitors can't tell where dreams begin and reality ends. As you walk through the luscious landscape of the Isle of Enchantment, you enter the unknown world of a gamers' paradise. About the Author First-time author Gelitha J. Ferguson of Nassau is an internationally certified compliance professional/general counsel, with a combined 24-year career in professional management in the regulatory and supervisory environments, the gaming industry, banking and finance, compliance and anti-money laundering/terrorist financing solutions at regional and international levels. She has extensive specialized training from leading regulatory institutions in the U.S.A., Canada, Switzerland, London, and the Bahamas. Publisher's website: http: //sbprabooks.com/GelithaJFerguson




Casino Operations Management


Book Description

Complete guidance to the ins and outs of gaming operations Management personnel need a thorough understanding of the business side of the casino industry to ensure profits???and to avoid losses. It's a sure bet that Casino Operations Management, Second Edition will help current and future gaming management professionals better serve any casino. Written by experts with over 65 years of combined experience in the field, this Second Edition offers all the critical skills and know-how to equip gaming and casino operators with the knowledge needed for the management office, cage operations, and table game and slot operations. This updated edition features detailed coverage of: Current high-roller marketing tactics and their effect on profitability The effect of popular money management systems on casino profits The initial development process of an Indian casino Studies designed to identify the patronage motives of gamblers, including those of riverboat customers Slot club design: player rating issues, point accumulation schemes, and more Principles of casino floor design: managing table game and slot location Studies designed to measure the profit contribution of popular slot promotions Casino Operations Management, Second Edition uses simplified mathematics and statistics throughout, and provides readers with a thorough understanding of all aspects of the casino industry business. It is a must-have reference for students and casinos that develop managers internally.







Tales from the Slot Floor, Volume 1: Casino Slot Managers in Their Own Words


Book Description

Slot machines are the backbone of most casinos. They earn the most money and determine the physical layout of the casino floor. The management of slot machines, which includes overseeing employees, selecting machines, designing the playing space, resolving customer disputes, and conducting analyses to improve operations, is a challenging field whose complexity has grown as the machines themselves have become more sophisticated. To better document the current issues in slot management--and the change the field has seen over the past four decades--the University of Nevada, Las Vegas Center for Gaming Research conducted an oral history project. Those interviewed were at all stages of their careers. Drawn from these interviews, Tales from the Slot Floor features slot managers discussing several of the most important issues in today's casino world, including: the optimal layout of a slot floor; the qualities demonstrated by both good and bad managers; what customers want from their visits to the casino; the vendor/casino relationship; appealing to millennials; and what the future holds. In addition, those with long careers share their views on the changes they have seen, and all subjects offer their advice to those embarking on a career in slot management. For those interested in becoming slot managers, or those just curious about how casinos work, Tales from the Slot Floor gives you the inside story of slot operations, from those who do it.




The Regulatory Compliance Matrix: Regulation of Financial Services, Information and Communication Technology, and Generally Related Matters


Book Description

This exceptional guidebook is ideal for industry professionals, regulators and scholars in the domain of regulatory governance. The Regulatory Compliance Matrix with more than 2500 entries brings clarity to a domain which is widely considered to be complex, unstructured, and in constant flux. It is a compendious guide to the laws, regulations, standards, and recommendations applicable to compliance programmes. What practitioners find in this book will empower them to save money, man-hours, and consultancy interventions. Inside, the reader will find the following key resources: Regulatory Compliance Matrix: a synopsis of the principal domains of applicable regulation, setting forth legal norms, ancillary standards and guidelines. This Matrix covers the laws and regulations specific to financial services (Part I) and information and communications technology (Part II) at the global and European as well at the UK national and sub-national level. Part III of the Matrix covers generally applicable regulatory domains like corporate governance, consumer protection and employment law, information security, data protection and electronic commerce. Regulatory authorities: a comprehensive listing with descriptions of authorities who define the regulatory agenda. Weblinks are provided for each authority, which enables the reader to access the latest regulatory developments and updates. Overview of the conduct of effective compliance programmes: a pragmatic approach to the entire process, from scoping and prioritisation, conducting risk assessments, defining control activities and reporting requirements; to undertaking effectiveness reviews, documenting findings and making recommendations; to assessing compliance maturity and creating action plans. Non-compliance costs checklist: a detailed list of financial, operational, personal, and regulatory risks. This will assist readers with risk assessment and prioritisation of compliance domains."




Socio-Political Risk Management


Book Description

Managing risk necessitates an understanding of both how to avoid detrimental outcomes and to reap beneficial results. Organizations are regularly confronted with complex decisions involving risk and the impending consequences of the negative impact of its manifestation. However, the positive aspects of embracing risk should also be sufficiently evaluated to obtain a full assessment of opportunities. Socio-Political Risk Management: Assessing and Managing Global Insecurity covers a range of viewpoints and issues which can be applied to various organizational agency structures. These perspectives examine how social and political risk can impact an agency, and what recommendations are made to adapt, mitigate, and strengthen the organization against political risk. Accessibility to personnel and agencies via social media, the internet and public exposure compounded with political and social societal shifts have led many agencies in a constant spin to assuage and sustain viability and relevance publicly. Socio-Political Risk Management: Assessing and Managing Global Insecurity serves the readers by raising awareness and the necessity to control social and political risks in their organizations. This volume explores pathways for those in differing organizational structures to find common threads pertaining to social and political risks. An important goal of the work is also to develop a framework for managing and exploiting risk that can be applied at the organizational level.




Interview Questions and Answers


Book Description







Tribal MICS IT


Book Description

As Tribal Gaming technology evolves in the United States, Tribal Councils, Tribal Casino Executives, Tribal Gaming Authorities, and Tribal IT Operations will experience changes in the Minimum Internal Control Standards for Information Technology (MICS IT) requirements. This book offers a proactive approach in understanding IT Standards, Tribal IT Organizational Models, and preparedness for Tribal gaming IT regulatory changes. The Author's goal for this book is to strengthen Tribal long-term economic development and investment in their IT environment (governance, "peopleware", hardware, software, and "knowledgeware").