› › Asq S 52nd Annual Quality Congress

Quality in the 21st Century

Author : Paulo Sampaio

Publisher : Springer

Page : 129 pages

File Size : 29,70 MB

Release : 2016-04-16

Category : Technology & Engineering

ISBN : 3319213326

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Book Description

This book is a compilation of perspectives provided by several winners of the ASQ Feigenbaum Medal, which is awarded each year to an individual under the age of 35 who has made a significant contribution to the field of Quality. As such, it serves as a valuable reference book in this area. It is primarily based on the medalists’ vision to "refresh" and "re-think" the quality concepts that have been used over the past century and the future development of the topic. Maximizing readers’ understanding of the ways in which Quality is created, it provides insights from pioneers in this field from around the globe and anticipates how and what Quality will be in the future, as well as how people and organizations can benefit from it today.





Applied Reliability and Quality

Author : Balbir S. Dhillon

Publisher : Springer Science & Business Media

Page : 252 pages

File Size : 36,10 MB

Release : 2007-02-23

Category : Technology & Engineering

ISBN : 1846284988

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Book Description

Each industry, from robotics to health care, power generation to software, has its own tailored reliability and quality principles, methods, and procedures. This book brings these together so that reliability and quality professionals can more easily learn about each other's work, which may help them, directly or indirectly, to perform their tasks more effectively.



Design of Experiments for Engineers and Scientists

Author : Jiju Antony

Publisher : Elsevier

Page : 296 pages

File Size : 37,45 MB

Release : 2023-06-02

Category : Technology & Engineering

ISBN : 0443151741

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Book Description

This third edition of Design of Experiments for Engineers and Scientists adds to the tried and trusted tools that were successful in so many engineering organizations with new coverage of design of experiments (DoE) in the service sector. Case studies are updated throughout, and new ones are added on dentistry, higher education, and utilities. Although many books have been written on DoE for statisticians, this book overcomes the challenges a wider audience faces in using statistics by using easy-to-read graphical tools. Readers will find the concepts in this book both familiar and easy to understand, and users will soon be able to apply them in their work or research. This classic book is essential reading for engineers and scientists from all disciplines tackling all kinds of product and process quality problems and will be an ideal resource for students of this topic. - Written in nonstatistical language, the book is an essential and accessible text for scientists and engineers who want to learn how to use DoE - Explains why teaching DoE techniques in the improvement phase of Six Sigma is an important part of problem-solving methodology - New edition includes two new chapters on DoE for services as well as case studies illustrating its wider application in the service industry



Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I

Author : Paul Hayes

Publisher : Business Expert Press

Page : 202 pages

File Size : 24,30 MB

Release : 2020-12-24

Category : Business & Economics

ISBN : 1947098543

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Book Description

These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both. Quality is the consistent achievement of the user’s expectations of a product or service. The achievement needs to be “The right thing, right first time, every time, in time.” Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions. Variation does not sit happily with consistency and skill in handling risk and opportunity requires competence in the use of statistics, probability, and uncertainty; and needs to complement the critically essential soft dimensions of quality and the overarching and underpinning primacy of personal relationships. There are no clear boundaries to the applicability of quality and the related processes and procedures expressed in management systems, and this is why it matters so much to show “how it applies in diverse business and social environments.” Increasingly, the acceptability of boundaries that are drawn depends on their effect on the user and the achievement of quality, and the latest standards on quality management are explicit on this key point. Quality is everyone’s business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organizational and professional boundaries, and there is no departmental boundary that can stand apart from the organization-wide commitment to quality achievement.



The ASQ Certified Quality Process Analyst Handbook

Author : Sandra L. Furterer

Publisher : Quality Press

Page : 443 pages

File Size : 48,27 MB

Release : 2022-01-28

Category : Business & Economics

ISBN : 1951058399

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Book Description

This handbook is designed as a reference for ASQ's Certified Quality Process Analyst (CQPA) Body of Knowledge (BoK), providing the essential information needed to prepare for the CQPA examination. The handbook is aimed at quality professionals who, in support of and under the direction of quality engineers or supervisors, analyze and solve quality problems and are involved in quality improvement projects. It's ideal for recent graduates and experienced professionals who want to expand their knowledge of quality tools and processes. There are five main sections in the CQPA Body of Knowledge, further subdivided into related subsections. These sections are: Quality Concepts and Team Dynamics Quality Tools and Process Improvement Techniques Data Analysis Customer-Supplier Relations Corrective and Preventive Action (CAPA) This updated edition has been revised and expanded to match the 2020 BoK with enhancements to: tools for assessing training effectiveness best practices on the Six Sigma DMAIC methodology and process maps with a focus on process architecture examples of lean and value analysis, Theory of Constraints risk management, business process management and lifecycle phases the importance of data collection and analysis, data integrity, validity, and reliability examples of gage R&;R and attribute agreement analysis Sandra L. Furtererspan, BS, MS, MBA, PhD, is an associate professor at the University of Dayton in the Department of Engineering Management, Systems and Technology. She is an ASQ Certified Six Sigma Black Belt, Certified Manager of Quality/ Organizational Excellence, Certified Quality Engineer, an ASQ fellow, and a certified Six Sigma Master Black Belt. She is also a contributor to ASQ's certification handbooks (CMQ/OE and CQIA) and a prolific speaker.



Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume II

Author : Paul Hayes

Publisher : Business Expert Press

Page : 291 pages

File Size : 20,59 MB

Release : 2020-12-24

Category : Business & Economics

ISBN : 195253853X

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Book Description

These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both. Quality is the consistent achievement of the user’s expectations of a product or service. The achievement needs to be “The right thing, right first time, every time, in time.” Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions. Variation does not sit happily with consistency and skill in handling risk and opportunity requires competence in the use of statistics, probability, and uncertainty; and needs to complement the critically essential soft dimensions of quality and the overarching and underpinning primacy of personal relationships. There are no clear boundaries to the applicability of quality and the related processes and procedures expressed in management systems, and this is why it matters so much to show “how it applies in diverse business and social environments.” Increasingly, the acceptability of boundaries that are drawn depends on their effect on the user and the achievement of quality, and the latest standards on quality management are explicit on this key point. Quality is everyone’s business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organizational and professional boundaries, and there is no departmental boundary that can stand apart from the organization-wide commitment to quality achievement.



Computer System Reliability

Author : B.S. Dhillon

Publisher : CRC Press

Page : 253 pages

File Size : 34,11 MB

Release : 2013-05-14

Category : Computers

ISBN : 1466573120

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Book Description

Computer systems have become an important element of the world economy, with billions of dollars spent each year on development, manufacture, operation, and maintenance. Combining coverage of computer system reliability, safety, usability, and other related topics into a single volume, Computer System Reliability: Safety and Usability eliminates the need to consult many different and diverse sources in the hunt for the information required to design better computer systems. After presenting introductory aspects of computer system reliability such as safety, usability-related facts and figures, terms and definitions, and sources for obtaining useful information on computer system reliability, safety, and usability, the book: Reviews mathematical concepts considered useful to understanding subsequent chapters Presents various introductory aspects of reliability, safety, and usability and computer system reliability basics Covers software reliability assessment and improvement methods Discusses important aspects of software quality and human error and software bugs in computer systems Highlights software safety and Internet reliability Details important aspects of software usability including the need for considering usability during the software development phase, software usability engineering process, software usability inspection methods, software usability test methods, and guidelines for conducting software usability testing Elucidates web usability facts and figures, common design errors, web page design, tools for evaluating web usability, and questions to evaluate website message communication effectiveness Examines important aspects of computer system life cycle costing Written by systems reliability expert B.S. Dhillon, the book is accessible to all levels of readership, making it useful to beginners and seasoned professionals alike. Reflecting practical trends in computer engineering especially in the area of software, Dhillon emphasizes the importance of usability in software systems and expands reliability to web usability and management. It provides methods for designing systems with increased reliability, safety, and usability.



The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition

Author : Russell T. Westcott

Publisher : Quality Press

Page : 513 pages

File Size : 28,92 MB

Release : 2013-10-07

Category : Business & Economics

ISBN : 0873898613

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Book Description

This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ’s Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: • Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions • Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.



Design(s) for Law

Author : Rossana Ducato

Publisher : Ledizioni

Page : 294 pages

File Size : 24,40 MB

Release : 2024-06-25

Category : Law

ISBN :

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Book Description

Legal design has been with us for over a decade. Its core idea, i.e. to use design methods to make the world of law accessible to all, has been widely embraced by academics, researchers, and professionals. Over time, the field has grown, expanding its initial problem-solving approach to other dimensions of design, such as speculative design, design fiction, proactive law, and disciplines like cognitive science and philosophy. The book presents a state-of-the-art reflection on legal design evolution and applications. It features twelve insightful contributions discussed during the 2023 'Legal Design Roundtable' on 'Design(s) for Law', organised within the Erasmus+ Jean Monnet clinic on 'EU Digital Rights, Law, and Design'. These perspectives from academics and professionals add important nuances to the literature, either presenting new approaches, applying consolidated practices to new contexts and areas, or showcasing actual and potential applications. Ideal for academics, legal professionals, and students, this book is a must-read for anyone interested in new critical approaches to the law and in the creative construction of fairer and more human-friendly legal systems.