Book Description

This new book takes a holistic view of information architecture to offer information professionals a vital critical analysis of library and information service architecture with discussion of methods, tools, techniques, and trends. The editors argue that library assessment literature has primarily dealt with performance measurement and change management strategies, leaving little on the ways of looking at the process architecture of library and information services and on methods for business process analysis. Information Systems: Process and practice aims to fill that gap with a combination of theory and supporting case studies, written by an international line-up of contributors. This book: discusses research and methods that help libraries and information services work from strategic business objectives through to the organisation of processes that support the information services offeredopens a new area of research/investigation on the link between information behaviour research and information systems and architecture, illustrated by case studies and projectsuses introductory sections and chapter commentary from the editors to draw the discussions together. This will be essential reading for researchers in Information Science, specifically in the areas of digital libraries, information architecture and information systems. It will also be useful for practitioners and students in these areas seeking to understand research issues and challenges and to discover how they have been handled in practice elsewhere.