Complying with the telemarketing sales rule
Author :
Publisher :
Page : 62 pages
File Size : 42,23 MB
Release : 2004
Category : Electronic government information
ISBN :
Call Center Optimization
Author : Ger Koole
Publisher : Lulu.com
Page : 159 pages
File Size : 22,20 MB
Release : 2013
Category : Business & Economics
ISBN : 9082017903
Book Description
This book gives an accessible overview of the role and potential of mathematical optimization in call centers. It deals extensively with all aspects of workforce management, but also with topics such as call routing and the scheduling of multiple channels. It does so without going into the mathematics, but by focusing on understanding its consequences. This way the reader will get familiar with workload forecasting, the Erlang formulas, simulation, and so forth, and learn how to improve call center performance using it. The book is primarily meant for call center professionals involved in planning and business analytics, but also call center managers and researchers will find it useful. There is an accompanying website which contains several online calculators.
Nursing Informatics
Author : American Nurses Association
Publisher :
Page : 0 pages
File Size : 29,43 MB
Release : 2015
Category : Nursing informatics
ISBN : 9781558105799
Book Description
The second edition of Nursing Informatics: Scope and Standards of Practice is the most comprehensive, up-to-date resource available in this subject area. The book covers the full scope of nursing informatics and outlines the competency level of nursing practice and professional performance expected from all informatics nurses and nurse specialists. In addition, it details the nursing informatics competencies needed by any RN, spans all nursing careers and roles, and reflects the impact of informatics in any health care practice environment. This is a must-read for nurses, as informatics touche.
FCC Record
Author : United States. Federal Communications Commission
Publisher :
Page : 1000 pages
File Size : 37,36 MB
Release : 2012
Category : Telecommunication
ISBN :
Book Description
Call Down the Hawk (The Dreamer Trilogy, Book 1)
Author : Maggie Stiefvater
Publisher : Scholastic Inc.
Page : 442 pages
File Size : 26,49 MB
Release : 2019-11-05
Category : Young Adult Fiction
ISBN : 1338188356
Book Description
From the #1 New York Times bestselling author of The Raven Boys, a mesmerizing story of dreams and desires, death and destiny. The dreamers walk among us . . . and so do the dreamed. Those who dream cannot stop dreaming - they can only try to control it. Those who are dreamed cannot have their own lives - they will sleep forever if their dreamers die.And then there are those who are drawn to the dreamers. To use them. To trap them. To kill them before their dreams destroy us all.Ronan Lynch is a dreamer. He can pull both curiosities and catastrophes out of his dreams and into his compromised reality.Jordan Hennessy is a thief. The closer she comes to the dream object she is after, the more inextricably she becomes tied to it.Carmen Farooq-Lane is a hunter. Her brother was a dreamer . . . and a killer. She has seen what dreaming can do to a person. And she has seen the damage that dreamers can do. But that is nothing compared to the destruction that is about to be unleashed. . . .
Model Rules of Professional Conduct
Author : American Bar Association. House of Delegates
Publisher : American Bar Association
Page : 216 pages
File Size : 18,72 MB
Release : 2007
Category : Law
ISBN : 9781590318737
Book Description
The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.
Federal Register
Author :
Publisher :
Page : 196 pages
File Size : 25,24 MB
Release : 2013-03
Category : Delegated legislation
ISBN :
Book Description
Operational Psychology
Author : Thomas J. Williams
Publisher : Praeger
Page : 0 pages
File Size : 31,21 MB
Release : 2019-06-24
Category : History
ISBN : 1440866201
Book Description
Operational psychology plays a unique role in supporting issues of nationa security, national defense, and public safety. In this book, authors Mark A. Staal and Sally C. Harvey, both operational psychologists and retired military colonels, lead a team of experts explaining the field, its many roles, and how it is expanding--back cover.
Discussion Framework for Clinical Trial Data Sharing
Author : Committee on Strategies for Responsible Sharing of Clinical Trial Data
Publisher :
Page : 0 pages
File Size : 20,55 MB
Release : 2014
Category : Clinical trials
ISBN : 9780309297790
Book Description
Sharing data generated through the conduct of clinical trials offers the promise of placing evidence about the safety and efficacy of therapies and clinical interventions on a firmer basis and enhancing the benefits of clinical trials. Ultimately, such data sharing - if carried out appropriately - could lead to improved clinical care and greater public trust in clinical research and health care. Discussion Framework for Clinical Trial Data Sharing: Guiding Principles, Elements, and Activities is part of a study of how data from clinical trials might best be shared. This document is designed as a framework for discussion and public comment. This framework is being released to stimulate reactions and comments from stakeholders and the public. The framework summarizes the committee's initial thoughts on guiding principles that underpin responsible sharing of clinical trial data, defines key elements of clinical trial data and data sharing, and describes a selected set of clinical trial data sharing activities.
Emergency Response Guidebook
Author : U.S. Department of Transportation
Publisher : Simon and Schuster
Page : 400 pages
File Size : 41,70 MB
Release : 2013-06-03
Category : Technology & Engineering
ISBN : 1626363765
Book Description
Does the identification number 60 indicate a toxic substance or a flammable solid, in the molten state at an elevated temperature? Does the identification number 1035 indicate ethane or butane? What is the difference between natural gas transmission pipelines and natural gas distribution pipelines? If you came upon an overturned truck on the highway that was leaking, would you be able to identify if it was hazardous and know what steps to take? Questions like these and more are answered in the Emergency Response Guidebook. Learn how to identify symbols for and vehicles carrying toxic, flammable, explosive, radioactive, or otherwise harmful substances and how to respond once an incident involving those substances has been identified. Always be prepared in situations that are unfamiliar and dangerous and know how to rectify them. Keeping this guide around at all times will ensure that, if you were to come upon a transportation situation involving hazardous substances or dangerous goods, you will be able to help keep others and yourself out of danger. With color-coded pages for quick and easy reference, this is the official manual used by first responders in the United States and Canada for transportation incidents involving dangerous goods or hazardous materials.
