Championing Change Participant Workbook


Book Description

Unleash your leadership potential — one skill at a time With the increasing complexities of the business world, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book. After completing the Championing Change workshop, you will: Understand the factors that affect how people respond to change Have a process you can follow to develop change plans Have nine specific tactics you can employ to champion change Learn how to minimize change resistance PARTICIPANT WORKBOOKS Building Relationships 978-0-470-50182-5 Championing Change 978-0-470-50183-2 Communicating Powerfully 978-0-470-50185-6 Developing Others 978-0-470-50186-3 Focusing on Customers 978-0-470-50187-0 Influencing with Impact 978-0-470-50206-8 Managing Projects and Processes Successfully 978-0-470-50188-7 Setting Goals and Supporting Goal Setting 978-0-470-50191-7 Solving Problems and Making Decisions 978-0-470-50192-4 Taking Responsibility and Accountability 978-0-470-50190-0 Thinking and Acting Innovatively 978-0-470-50193-1 Valuing Collaboration and Teamwork 978-0-470-50184-9




Focusing on Customers Participant Workbook


Book Description

Unleash your leadership potential — one skill at a time With the increasing complexities of the business world, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book. After completing the Focusing on Customers workshop, you will: Understand how to impact both internal and external customer service Know how to instill a customer service mindset Understand how to recover from a customer service problem Learn strategies for building stronger partnerships PARTICIPANT WORKBOOKS Building Relationships 978-0-470-50182-5 Championing Change 978-0-470-50183-2 Communicating Powerfully 978-0-470-50185-6 Developing Others 978-0-470-50186-3 Focusing on Customers 978-0-470-50187-0 Influencing with Impact 978-0-470-50206-8 Managing Projects and Processes Successfully 978-0-470-50188-7 Setting Goals and Supporting Goal Setting 978-0-470-50191-7 Solving Problems and Making Decisions 978-0-470-50192-4 Taking Responsibility and Accountability 978-0-470-50190-0 Thinking and Acting Innovatively 978-0-470-50193-1 Valuing Collaboration and Teamwork 978-0-470-50184-9




Developing Others Participant Workbook


Book Description

Unleash your leadership potential — one skill at a time With the increasing complexities of the business world, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book. After completing the Developing Others workshop, you will: Understand the importance of and how to effectively demonstrate supportive behaviors Know the common sources of feedback and how to apply them Learn the difference between feedback and feedforward and how to use both in coaching others Be able to identify fourteen common causes for performance problems Be able to define the steps of a good coaching model PARTICIPANT WORKBOOKS Building Relationships 978-0-470-50182-5 Championing Change 978-0-470-50183-2 Communicating Powerfully 978-0-470-50185-6 Developing Others 978-0-470-50186-3 Focusing on Customers 978-0-470-50187-0 Influencing with Impact 978-0-470-50206-8 Managing Projects and Processes Successfully 978-0-470-50188-7 Setting Goals and Supporting Goal Setting 978-0-470-50191-7 Solving Problems and Making Decisions 978-0-470-50192-4 Taking Responsibility and Accountability 978-0-470-50190-0 Thinking and Acting Innovatively 978-0-470-50193-1 Valuing Collaboration and Teamwork 978-0-470-50184-9




Influencing with Impact Participant Workbook


Book Description

Unleash your leadership potential—one skill at a time WITH THE INCREASING COMPLEXITIES OF THE BUSINESS WORLD, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book. After completing the Influencing with Impact workshop, you will: Understand how your values affect influence Know a formula for building credibility and how to apply it to increase your influence Understand the importance of attitude and how to develop learned optimism PARTICIPANT WORKBOOKS ▼ Building Relationships 978-0-470-50182-5 Championing Change 978-0-470-50183-2 Communicating Powerfully 978-0-470-50185-6 Developing Others 978-0-470-50186-3 Focusing on Customers 978-0-470-50187-0 Influencing with Impact 978-0-470-50206-8 Managing Projects and Processes Successfully 978-0-470-50188-7 Setting Goals and Supporting Goal Setting 978-0-470-50191-7 Solving Problems and Making Decisions 978-0-470-50192-4 Taking Responsibility and Accountability 978-0-470-50190-0 Thinking and Acting Innovatively 978-0-470-50193-1 Valuing Collaboration and Teamwork 978-0-470-50184-9




Thinking and Acting Innovatively Participant Workbook


Book Description

Unleash your leadership potential — one skill at a time With the increasing complexities of the business world, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book. After completing the Thinking and Acting Innovatively workshop, you will: Learn to recognize and address common creativity squelchers Understand the connection between your view of mistakes and the creative process Know how to prepare for and conduct a better brainstorming session Understand the creative process and how to emulate creative geniuses PARTICIPANT WORKBOOKS Building Relationships 978-0-470-50182-5 Championing Change 978-0-470-50183-2 Communicating Powerfully 978-0-470-50185-6 Developing Others 978-0-470-50186-3 Focusing on Customers 978-0-470-50187-0 Influencing with Impact 978-0-470-50206-8 Managing Projects and Processes Successfully 978-0-470-50188-7 Setting Goals and Supporting Goal Setting 978-0-470-50191-7 Solving Problems and Making Decisions 978-0-470-50192-4 Taking Responsibility and Accountability 978-0-470-50190-0 Thinking and Acting Innovatively 978-0-470-50193-1 Valuing Collaboration and Teamwork 978-0-470-50184-9




Building Relationships Participant Workbook


Book Description

Unleash your leadership potential —one skill at a time WITH THE INCREASING COMPLEXITIES OF THE BUSINESS WORLD, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book. After completing the Building Relationships workshop, you will: Understand the factors that affect your likeability with other people Understand the importance of listening to improve your leadership relationships Learn ten specific actions you can take to become a better listener Know the factors affecting trust and how you can use them more effectively to build trust PARTICIPANT WORKBOOKS Building Relationships 978-0-470-50182-5 Championing Change 978-0-470-50183-2 Communicating Powerfully 978-0-470-50185-6 Developing Others 978-0-470-50186-3 Focusing on Customers 978-0-470-50187-0 Influencing with Impact 978-0-470-50206-8 Managing Projects and Processes Successfully 978-0-470-50188-7 Setting Goals and Supporting Goal Setting 978-0-470-50191-7 Solving Problems and Making Decisions 978-0-470-50192-4 Taking Responsibility and Accountability 978-0-470-50190-0 Thinking and Acting Innovatively 978-0-470-50193-1 Valuing Collaboration and Teamwork 978-0-470-50184-9




Stepping Up, Participant Workbook


Book Description

If you are a first-time or an aspiring supervisor, the Stepping Up Participant Workbook will give you an accurate, real-life picture of what it means to be a supervisor. Stepping Up clearly explains the expectations for the position, the skills and knowledge you will need to be an effective supervisor, and offers a path to follow in order to successfully supervise others. The Stepping Up Participant Workbook is a dynamic step-by-step series of learning strategies. Once you complete the Stepping Up workshop, you will be able to: Understand the role of supervisor. Effectively deal with the challenges that new supervisors face. Implement the steps needed to get started as a new supervisor. Apply the principles to build credibility as a supervisor. Employ performance components when supervising. Prepare a personalized road map to develop your supervisory knowledge and skills. The Stepping Up Participant Workbook is your key to realizing your full potential.




Valuing Collaboration and Teamwork Participant Workbook


Book Description

Unleash your leadership potential — one skill at a time With the increasing complexities of the business world, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book. After completing the Valuing Collaboration and Teamwork workshop, you will: Know a model for team success Recognize the difference between leader and facilitator and when you should fulfill each role Gain key insights into leading team meetings PARTICIPANT WORKBOOKS Building Relationships 978-0-470-50182-5 Championing Change 978-0-470-50183-2 Communicating Powerfully 978-0-470-50185-6 Developing Others 978-0-470-50186-3 Focusing on Customers 978-0-470-50187-0 Influencing with Impact 978-0-470-50206-8 Managing Projects and Processes Successfully 978-0-470-50188-7 Setting Goals and Supporting Goal Setting 978-0-470-50191-7 Solving Problems and Making Decisions 978-0-470-50192-4 Taking Responsibility and Accountability 978-0-470-50190-0 Thinking and Acting Innovatively 978-0-470-50193-1 Valuing Collaboration and Teamwork 978-0-470-50184-9




Communicating Powerfully Participant Workbook


Book Description

Unleash your leadership potential — one skill at a time With the increasing complexities of the business world, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book. After completing the Communicating Powerfully workshop, you will: Recognize four basic communication styles Know how to modify your message to best connect with different people Understand and know how to apply the keys to a powerful presentation Learn five story types as well as strategies for making your stories more powerful PARTICIPANT WORKBOOKS Building Relationships 978-0-470-50182-5 Championing Change 978-0-470-50183-2 Communicating Powerfully 978-0-470-50185-6 Developing Others 978-0-470-50186-3 Focusing on Customers 978-0-470-50187-0 Influencing with Impact 978-0-470-50206-8 Managing Projects and Processes Successfully 978-0-470-50188-7 Setting Goals and Supporting Goal Setting 978-0-470-50191-7 Solving Problems and Making Decisions 978-0-470-50192-4 Taking Responsibility and Accountability 978-0-470-50190-0 Thinking and Acting Innovatively 978-0-470-50193-1 Valuing Collaboration and Teamwork 978-0-470-50184-9




Solving Problems and Making Decisions Participant Workbook


Book Description

Unleash your leadership potential — one skill at a time With the increasing complexities of the business world, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book. After completing the Solving Problems and Making Decisions workshop, you will: Understand the importance of asking questions to the decision-making process Know the two main types of questions and how to apply them to a problem-solving process Understand a common problem-solving model Know the pros and cons of four common decision-making approaches PARTICIPANT WORKBOOKS Building Relationships 978-0-470-50182-5 Championing Change 978-0-470-50183-2 Communicating Powerfully 978-0-470-50185-6 Developing Others 978-0-470-50186-3 Focusing on Customers 978-0-470-50187-0 Influencing with Impact 978-0-470-50206-8 Managing Projects and Processes Successfully 978-0-470-50188-7 Setting Goals and Supporting Goal Setting 978-0-470-50191-7 Solving Problems and Making Decisions 978-0-470-50192-4 Taking Responsibility and Accountability 978-0-470-50190-0 Thinking and Acting Innovatively 978-0-470-50193-1 Valuing Collaboration and Teamwork 978-0-470-50184-9