Book Description

As U.S. and Canadian automakers and dealers face bankruptcy and/or unprecedented downsizing, Lemon-Aid guides steer the confused and anxious buyer through the economic meltdown unlike any other car and truck books on the market. Phil Edmonston, Canada’s automotive “Dr. Phil” for more than 35 years, pulls no punches. This compendium of everything that’s new in cars and trucks is packed with feedback from Canadian drivers, insider tips, internal service bulletins, and confidential memos to help the consumer select what’s safe, reliable, and fuel-frugal. Know all about profit margins, rebates, and safety defects. And when things go wrong, fight back! Lemon-Aid’s complaint tactics, sample letters, Internet gripe sites, and winning jurisprudence will get you attention — and a refund!