Civic Engagement and Technical Communication


Book Description

This special issue on civic engagement and technical communication focuses on the ways educators can help students become actively engaged members of society, particularly a "rhetorical democracy." The first essay examines the concept of community as a locus for civic engagement and question some of the definitions of community seen embedded in current pedagogical practices. The next article seeks to shape understanding of practice. The tension of developing students' civic awareness and engagement is the topic of the third paper. The fourth article helps students gain skills and organization awareness and improves the perceived relevance of the work. The final two essays approach the issue of civic engagement from slightly different angles--one examining the role of teacher as both rhetor and instructor and the other looking to the past for possible solutions for the future. By continuing the conversation about the relationship between technical communication and the public good and focusing specifically on pedagogical strategies and their theoretical and historical underpinnings, the authors in this special issue clarify roles that technical communication and technical communicators play in civil society, as well as ways curricula can be shaped to prepare students to fill those roles.




Equipping Technical Communicators for Social Justice Work


Book Description

Equipping Technical Communicators for Social Justice Work provides action-focused resources and tools—heuristics, methodologies, and theories—for scholars to enact social justice. These resources support the work of scholars and practitioners in conducting research and teaching classes in socially just ways. Each chapter identifies a tool, highlights its relevance to technical communication, and explains how and why it can prepare technical communication scholars for socially just work. For the field of technical and professional communication to maintain its commitment to this work, how social justice intersects with inclusivity through UX, technological, civic, and legal literacies, as well as through community engagement, must be acknowledged. Equipping Technical Communicators for Social Justice Work will be of significance to established scholar-teachers and graduate students, as well as to newcomers to the field. Contributors: Kehinde Alonge, Alison Cardinal, Erin Brock Carlson, Oriana Gilson, Laura Gonzales, Keith Grant-Davie, Angela Haas, Mark Hannah, Kimberly Harper, Sarah Beth Hopton, Natasha Jones, Isidore Kafui Dorpenyo, Liz Lane, Emily Legg, Nicole Lowman, Kristen Moore, Emma Rose, Fernando Sanchez, Jennifer Sano-Franchini, Adam Strantz, Cana Uluak Itchuaqiyaq, Josephine Walwema, Miriam Williams, Han Yu




Technical Communication for Environmental Action


Book Description

Climate change is one of the most significant challenges facing the global community in the twenty-first century. With its position at the border of people, technology, science, and communication, technical communication has a significant role to play in helping to solve these complex environmental problems. This collection of essays engages scholars and practitioners in a conversation about how the field has contributed to pragmatic and democratic action to address climate change. Compared to most prior work—which offers theoretical perspectives of environmental communication—this collection explores the actual practice of international technical communicators who participate in government projects, corporate processes, nonprofit programs, and international agency work, demonstrating how technical communication theories such as participatory design, social justice, and ethics can help shape pragmatic environmental action.br> SUNY Press has collaborated with Knowledge Unlatched to unlock KU Focus Collection titles. The Knowledge Unlatched titles have been made open access through libraries coming together to crowd fund the publication cost. Each monograph has been released as open access making the eBook freely available to readers worldwide. Discover more about the Knowledge Unlatched program here: https://www.knowledgeunlatched.org/. It can also be found in the SUNY Open Access Repository at https://soar.suny.edu/handle/20.500.12648/8482 .




Citizenship and Advocacy in Technical Communication


Book Description

In Citizenship and Advocacy in Technical Communication, teachers, researchers, and practitioners will find a variety of theoretical frameworks, empirical studies, and teaching approaches to advocacy and citizenship. Specifically, the collection is organized around three main themes or sections: considerations for understanding and defining advocacy and citizenship locally and globally, engaging with the local and global community, and introducing advocacy in a classroom. The collection covers an expansive breadth of issues and topics that speak to the complexities of undertaking advocacy work in TPC, including local grant writing activities, cosmopolitanism and global transnational rhetoric, digital citizenship and social media use, strategic and tactical communication, and diversity and social justice. The contributors themselves, representing fifteen academic institutions and occupying various academic ranks, offer nuanced definitions, frameworks, examples, and strategies for students, scholars, practitioners, and educators who want to or are already engaged in a variegated range of advocacy work. More so, they reinforce the inherent humanistic values of our field and discuss effective rhetorical and current technological tools at our disposal. Finally, they show us how, through pedagogical approaches and everyday mundane activities and practices, we (can) advocate either actively or passively.




Lean Technical Communication


Book Description

Winner of the 2020 CCCC Research Impact Award Lean Technical Communication: Toward Sustainable Program Innovation offers a theoretically and empirically-grounded model for growing and stewarding professional and technical communication programs under diverse conditions. Through case studies of disruptive innovations, this book presents a forward-looking, sustainable vision of program administration that negotiates short-term resource deficits with long-term resilience. It illustrates how to meet many of the newest challenges facing technical communication programs, such as building and maintaining change with limited resources, economic shortfalls, technology deficits, and expanding/reimagining the role of our programs in the 21st century university. Its insights benefit those involved in the development of undergraduate and graduate programs, including majors, service courses, minors, specializations, and certificates.




Participation and Power


Book Description

Takes a firsthand look at a case of public participation in environmental policy.




Civic Engagement in Global Contexts


Book Description

This volume examines the role of writing, rhetoric, and literacy programs and approaches in the practice of civic engagement in global contexts. Writing programs have experience in civic engagement and service learning projects in their local communities, and their work is central to developing students’ literacy practices. Further, writing programs compel student writers to attend to audience needs and rhetorical exigencies as well as reflect on their own subject positions. Thus, they are particularly situated to partner with other units on college campuses engaged in global partnerships. Civic Engagement in Global Contexts provides examples and evidence of the critical self-reflection and iteration with community partners that make these projects important and valuable. Throughout its thirteen chapters, this collection provides practical pedagogical and administrative approaches for writing studies faculty engaging with global learning projects, as well as nuanced insight into how to navigate contact zones from the planning stages of projects to the hard work of self-reflection and change. Partnerships and projects across national borders compel the field of rhetoric and composition to think through the ethics of writing studies program design and teaching practices. Doing this difficult work can disrupt presumptive notions of ownership that faculty and administrators hold concerning the fields involved in these projects and can even lead to decentering rhetoric/composition and other assumptions held by US-based institutions of higher education. Civic Engagement in GlobalContexts will be useful to instructors, advisors, and project managers of students in faculty-led project learning in overseas settings, international service learning through foreign study programs, and foreign study itself and to faculty members introducing civic engagement and community-based learning projects with foreign students in overseas institutions. Contributors: Olga Aksakalova, James Austin, Maria de Lourdes Caudillo Zambrano, Rebecca Charry Roje, Patricia M. Dyer, Tara E. Friedman, Bruce Horner, Kathryn Johnson Gindlesparger, Adela C. Licona, Ian Mauer, Joyce Meier, Susan V. Meyers, Sadia Mir, Stephen T. Russell




Key Theoretical Frameworks


Book Description

Drawing on social justice methodologies and cultural studies scholarship, Key Theoretical Frameworks offers new curricular and pedagogical approaches to teaching technical communication. Including original essays by emerging and established scholars, the volume educates students, teachers, and practitioners on identifying and assessing issues of social justice and globalization. The collection provides a valuable resource for teachers new to translating social justice theories to the classroom by presenting concrete examples related to technical communication. Each contribution adopts a particular theoretical approach, explains the theory, situates it within disciplinary scholarship, contextualizes the approach from the author’s experience, and offers additional teaching applications. The first volume of its kind, Key Theoretical Frameworks links the theoretical with the pedagogical in order to articulate, use, and assess social justice frameworks for designing and teaching courses in technical communication. Contributors: Godwin Y. Agboka, Matthew Cox, Marcos Del Hierro, Jessica Edwards, Erin A. Frost, Elise Verzosa Hurley, Natasha N. Jones, Cruz Medina, Marie E. Moeller, Kristen R. Moore, Donnie Johnson Sackey, Gerald Savage, J. Blake Scott, Barbi Smyser-Fauble, Kenneth Walker, Rebecca Walton




Designing Multilingual Experiences in Technical Communication


Book Description

As technical communicators continue advocating for justice, the field should pay closer attention to how language diversity shapes all research and praxis in contemporary global contexts. Designing Multilingual Experiences in Technical Communication provides frameworks, strategies, and best practices for researchers engaging in projects with multilingual communities. Through grounded case studies of multilingual technical communication projects in the US, Mexico, and Nepal, Laura Gonzales illustrates the multiple tensions at play in transnational research and demonstrates how technical communicators can leverage contemporary translation practices and methodologies to engage in research with multilingual communities that is justice-driven, participatory, and reciprocal. Designing Multilingual Experiences in Technical Communication is of value to researchers and students across fields who are interested in designing projects alongside multilingual communities from historically marginalized backgrounds.




Technical Communication After the Social Justice Turn


Book Description

This is the first scholarly monograph marking the social justice turn in technical and professional communication (TPC). Social justice often draws attention to structural oppression, but to enact social justice as technical communicators, first, we must be able to trace daily practice to the oppressive structures it professionalizes, codifies, and normalizes. Technical Communication After the Social Justice Turn moves readers from conceptual explorations of oppression and justice to a theoretical framework that allows for the concepts to be applied and implemented in a variety of practical contexts. It historicizes the recent social justice turn in TPC scholarship, models a social justice approach to building theories and heuristics, and presents scenarios that illustrate how to develop sustainable practices of activism and social justice. Its commitment to coalition building, inclusivity, and socially just practices of citation and activism will support scholars, teachers, and practitioners not only in understanding how the work of technical communication is often complicit in oppression but also in recognizing, revealing, rejecting, and replacing oppressive practices.