Author : David Solie
Publisher : Penguin
Page : 228 pages
File Size : 31,79 MB
Release : 2004-09-07
Category : Self-Help
ISBN : 1101097884
A practical guide to bridging the generation gap. In How to Say It to Seniors, geriatric psychology expert David Solie offers help in removing the typical communication blocks many experience with the elderly. By sharing his insights into the later stages of life, Solie helps in understanding the unique perspective of seniors, and provides the tools to relate to them.
Author : Lillian Glass
Publisher :
Page : 251 pages
File Size : 24,4 MB
Release : 2015-06-17
Category :
ISBN : 9781929873241
Dr. Glass is a world renown Communication and Body Language expert and pioneer in the field of Gender Differences in Communication. She was the one who taught Dustin Hoffman how to sound like a women for his Academy Award winning role in Tootsie. Not only does she identify the 105 Sex Talk Differences that affect male/female interaction, she provides specific guidelines for men and for women to follow in order to build a more solid and fulfilling relationship with the opposite sex. Peppered with case examples and important findings from an eye-opening Gallup poll she commissioned, this fascinating book discusses the differences in the way men and women communicate--including body language, facial expressions, and voice--and offers real solutions for ending the battle between the sexes.This book is the only gives definitive answers as to why men and women differ so greatly in the area of communication between the sexes, but it is the only book which provides the reader with practical information they can utilize in order to improve communication and relationships with the opposite sex.
Author : Naomi Karten
Publisher : Addison-Wesley
Page : 441 pages
File Size : 17,71 MB
Release : 2013-07-15
Category : Computers
ISBN : 0133488705
This is the digital version of the printed book (Copyright © 2002). The success of systems or software development depends on effective communication. But have you ever had trouble articulating a complex concept? Have you ever doubted that someone truly understood you–or that you completely received someone’s message? Managers and technical professionals have to communicate effectively in order to understand client requirements, build work-related relationships, meet market demands, and survive time pressures. So often, though, communication breaks down, and nothing gets done (or done well, at least). Thankfully, Naomi Karten–author of Managing Expectations–is here to help. Readers learn how to improve the way they handle a wide variety of communication conflicts, from one-on-one squabbles to interdepartmental chaos to misinterpretations between providers and customers. Drawing on a variety of recognizable experiences and on useful models for understanding personalities, such as the Myers-Briggs Type Indicator and the teachings of family therapist Virginia Satir, Karten provides a series of powerful tools and concepts for resolving communication problems–as well as methods for preventing them in the first place. Inadequate communications include misunderstood or missed messages, contradictory or mixed messages, and messages that are intentionally sabotaged. As the author notes, these miscommunications “can have a damaging, puzzling, and counterproductive impact on projects and relationships.” Karten helps readers identify many of the common factors that can cause communication gaps. For example, mistaken assumptions of understanding lack of follow-up unfixed project terminology emotional baggage personality conflicts mismatched communication preferences Karten’s witty, conversational tone makes this book easy to read; her real-life stories and examples make it easy to understand; and her use of hilarious cartoons by Mark Tatro brings her lessons to life. Communication Gaps and How to Close Them is a must-read for anyone who recognizes that the way he or she communicates in professional encounters, as well as in personal ones, can be improved. With Karten’s useful insights and practical techniques, this book will change not only how you communicate but also how you think about communication.
Author : H. James Harrington
Publisher : CRC Press
Page : 300 pages
File Size : 40,70 MB
Release : 2017-08-21
Category : Business & Economics
ISBN : 1466574895
Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients.Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator mea
Author : Kathleen Kelley Reardon
Publisher : Little Brown & Company
Page : 200 pages
File Size : 39,16 MB
Release : 1996-05-01
Category : Social Science
ISBN : 9780316736343
Examines the gender communication gap in business and demonstrates why differing perceptions, objectives, and verbal and body language create a chasm between the sexes
Author : Mark Winne
Publisher : Beacon Press
Page : 181 pages
File Size : 35,52 MB
Release : 2009-01-01
Category : Social Science
ISBN : 0807047317
This powerful call to arms offers a realistic vision for getting locally produced, healthy food onto everyone’s table, “[blending] a passion for sustainable living with compassion for the poor” (Dr. Jane Goodall) In Closing the Food Gap, food activist and journalist Mark Winne poses questions too often overlooked in our current conversations around food: What about those people who are not financially able to make conscientious choices about where and how to get food? And in a time of rising rates of both diabetes and obesity, what can we do to make healthier foods available for everyone? To address these questions, Winne tells the story of how America’s food gap has widened since the 1960s, when domestic poverty was “rediscovered,” and how communities have responded with a slew of strategies and methods to narrow the gap, including community gardens, food banks, and farmers’ markets. The story, however, is not only about hunger in the land of plenty and the organized efforts to reduce it; it is also about doing that work against a backdrop of ever-growing American food affluence and gastronomical expectations. With the popularity of Whole Foods and increasingly common community-supported agriculture (CSA), wherein subscribers pay a farm so they can have fresh produce regularly, the demand for fresh food is rising in one population as fast as rates of obesity and diabetes are rising in another. Over the last three decades, Winne has found a way to connect impoverished communities experiencing these health problems with the benefits of CSAs and farmers’ markets; in Closing the Food Gap, he explains how he came to his conclusions. With tragically comic stories from his many years running a model food organization, the Hartford Food System in Connecticut, alongside fascinating profiles of activists and organizations in communities across the country, Winne addresses head-on the struggles to improve food access for all of us, regardless of income level.
Author : María José Canel
Publisher : John Wiley & Sons
Page : 294 pages
File Size : 10,35 MB
Release : 2018-07-31
Category : Business & Economics
ISBN : 1119135575
A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.
Author : Laura K. Guerrero
Publisher : Routledge
Page : 318 pages
File Size : 13,88 MB
Release : 2006-08-15
Category : Language Arts & Disciplines
ISBN : 1135628696
This volume focuses on nonverbal messages and their role in close relationships--friends, family, and romantic partners. For scholars and students in personal relationship study, as well as social psychology, interpersonal/nonverbal communication, family
Author : Mirosław Pawlak
Publisher : Multilingual Matters
Page : 329 pages
File Size : 37,95 MB
Release : 2011
Category : Language Arts & Disciplines
ISBN : 184769411X
This book investigates various aspects of speaking in a foreign language. It is unique in considering this key skill from both psycholinguistic and sociolinguistic perspectives, and in focusing entirely on instructed foreign language contexts. The book demonstrates how theory and research can be translated into classroom practice.
Author : Miriam A. Locher
Publisher : Walter de Gruyter
Page : 386 pages
File Size : 47,56 MB
Release : 2004
Category : Language Arts & Disciplines
ISBN : 9783110180077
This study investigates the interface of power and politeness in the realization of disagreements in naturalistic language data. Power and politeness are important phenomena in face-to-face interaction. Disagreement is an arena in which these two key concepts are likely to be observed together: both disagreement and the exercise of power entail a conflict, and, at the same time, conflict will often be softened by the display of politeness (defined as marked relational work). The concept of power is of special interest to the field of linguistics in that language is one of the primary means to exercise power. Often correlated with status and regarded as an influential aspect of situated speech, the workings of the exercise of power, however, have rarely been formally articulated. This study provides a theoretical framework within which to analyze the observed instances of disagreement and their co-occurrence with the exercise of power and display of politeness. In this framework, a checklist of propositions that allow us to operationalize the concept of power and identify its exercise in naturalistic linguistic data is combined with a view of language as socially constructed. A qualitative approach is used to analyze the concepts of power and politeness. The material for analysis comes from three different contexts: (1) a sociable argument in an informal, supportive and interactive family setting, (2) a business meeting among colleagues within a research institution, and (3) examples from public discourse collected during the US Election 2000.
