Complaints Log


Book Description

A log to record all information regarding the subject of customer complaints. The most important information such as customer data, the reason for the complaint and activities related to the consideration of the case. A useful tool for all companies that care about their customers. Specifications: Cover Finish: Glossy Dimensions: 8.5 x 11 Interior: White Paper, Bleed On the first page you will find a place to enter basic information such as: telephone, address, fax Additional space for entering notes Perfect for gift - for individual use High attention to detail Pages: 103




Complaints and Follow Up Register


Book Description

Order one of our durable project notebooks today to help keep all customer complaints or suggestions organised. SIZE: 21.59 x 27.94 cm Paperback INTERIOR: 103 Pages which include Company Details Page Company Complaints Procedures Complaint Log Template with Follow Up Sections, Comments and Authorisation Signature.




When People Complain


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Study on Federal Regulation


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Fair Debt Collection Practices Act


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Model Rules of Professional Conduct


Book Description

The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.







Project. Program. Change


Book Description

This book gives managers an integrative approach to project, program, and change management. It describes the differences between change in projects versus programs with case studies in both areas and the different life cycles. While the project and change comprise much of the book, it is up to date with its emphasis on agile, scrum, and benefits. The book also describes methods to both initiate and manage a change and what must be done for success and business value.




Establishing an Agency for Consumer Protection


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Managing Indoor Air Quality


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