Crisis Intervention and Counseling by Telephone


Book Description

This unique and up-to-date book serves as a comprehensive tool for those setting up telephone counseling services and those in charge of centers already operating, especially in training and supervising those on the front lines, the crisis interveners."--BOOK JACKET.







CRISIS INTERVENTION AND COUNSELING BY TELEPHONE AND THE INTERNET


Book Description

This book will further stimulate interest and discussion of the telephone and the Internet as a mode of treatment. In this extensively revised third edition, a practical framework for providing immediate problem-solving assistance by telephone to persons in crisis is provided. Several new chapters have been added and several chapters have been updated and rewritten. The text offers specific techniques to deal with out-of-control situations with the highly important initial steps to protect the caller, the crisis worker, and the community. The scope of the book includes an overview of counseling by telephone, how to effectively manage crises, how to be supportive verbally and nonverbally, how to accurately assess situations, and how to help create a sense of stability. Part I discusses the varieties of telephone services, while Part II covers crisis intervention and counseling, including telephone therapy, active listening, cognitive therapy approaches, transactional analysis and learned helplessness approaches, as well as Gestalt therapy approaches. Part III discusses a variety of problem callers: the obscene caller, the chronic caller, the silent caller, the nuisance caller, and the “one counselor” caller. A new section, Part IV—Special Topics, includes valuable information on dealing with adolescents, war veterans, rural communities, the elderly, and individuals with disabilities on campus. Part V offers a look at contact beyond the telephone, including crisis intervention by e-mail and letter. Part VI views the roles of telephone counselors, such as the mental health professional, the nonprofessional crisis worker, selecting telephone counselors, and training crisis workers. Finally, Part VII summarizes and evaluates today’s telephone counseling services. This unique and up-to-date book serves as a comprehensive tool for those setting up telephone and Internet counseling services and those in charge of centers already operating, especially in training and supervising those on the front lines, the crisis interveners.




Crisis Counseling


Book Description

Crisis Counseling is written for persons who seek to provide such assistance, whether as ministers or hotline volunteers or pastoral counselor.




The SAFER-R Model


Book Description

Psychological Crisis Intervention: The SAFER-R Model is designed to provide the reader with a simple set of guidelines for the provision of psychological first aid (PFA). The model of psychological first aid (PFA) for individuals presented in this volume is the SAFER-R model developed by the authors. Arguably it is the most widely used tactical model of crisis intervention in the world with roughly 1 million individuals trained in its operational and derivative guidelines. This model of PFA is not a therapy model nor a substitute for therapy. Rather it is designed to help crisis interventionists stabile and mitigate acute crisis reactions in individuals, as opposed to groups. Guidelines for triage and referrals are also provided. Before plunging into the step-by-step guidelines, a brief history and terminological framework is provided. Lastly, recommendations for addressing specific psychological challenges (suicidal ideation, resistance to seeking professional psychological support, and depression) are provided.




Crisis Intervention Strategies


Book Description

Based on the authors’ extensive experience in crisis intervention and teaching crisis intervention courses, this authoritative text presents the latest skills and techniques for handling crisis situations. CRISIS INTERVENTION STRATEGIES, 8th Edition features the authors’ task model, which illustrates and elucidates the process of dealing with people in crisis. Using this model, the authors build specific strategies for handling a myriad of different crisis situations, accompanied in many cases with dialogue that a practitioner might use when working with the individual in crisis. Two new chapters systematically illuminate the topics of families in crisis and legal and ethical issues in crisis intervention. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.




Crisis Intervention


Book Description

I. Theoretical Considerations 1. Introduction 2. Crisis Theory: A General Framework 3. Developmental Life Crises 4. Situational Life Crisis II. Intervention Strategies 5. A Comprehensive Model for Crisis Intervention 6. First-Order Intervention: Psychological First Aid 7. Psychological First Aid: Case Examples 8. Second-Order Intervention: Multimodal Crisis Therapy 9. Multimodal Crisis Therapy: Case Examples III. Service Delivery Systems 10. Crisis Intervention by Clergy 11. Crisis Intervention by Attorneys and Legal Assistants 12. Crisis Intervention by Police 13. Crisis Intervention by Health Professionals 14. Crisis Intervention in Hospital Emergency Rooms 15. Crisis Intervention with the Chronically Mentally Ill 16. Crisis Intervention by Telephone 17. Crisis Intervention in the Schools 18. Crisis Intervention on the Job/in the Office IV. Training and Research 19. Training I: Psychological First Aid 20. Training II: Crisis Therapy 21. A Model for Crisis Intervention Research.




Crisis Counseling


Book Description

It you help you prepare ahead of time, so that you won't be at a loss during the critical first 72 hours of a crisis. Here are practical solution to specific problems as well as biblically based strategies that will equip you to face life's emergencies.




CRISIS INTERVENTION


Book Description

In this exceptional new sixth edition, the author has retained the practical framework for offering immediate problem-solving assistance to persons in crisis. Therefore, the goal of this updated and expanded edition is to provide knowledge and methods applicable to particular crisis circumstances. Specific topics include: core concepts that are fundamental to all intervention efforts, crisis theory and the philosophy of crisis intervention, basic communication and problem-solving skills, suicide prevention, assistance for terminally ill persons, bereavement counseling, intervention with crime victims, rape counseling, negotiating with armed perpetrators, group strategies, family and marital interventions, disaster relief, case management, physical facilities, modes of contact, community relations, selection, training, and burnout prevention procedures. The handbook also details a review of the research on crisis intervention and how individual intervenors can build upon that knowledge. Numerous case examples presented in the handbook (with fictitious names) are based on actual occurrences the author has encountered. The techniques in this book are applicable to crisis centers, hotlines, Internet-based services, victim-assistance programs, college counseling centers, hospitals, schools, correctional facilities, children and youth programs, and other human service settings. The Study Questions at the end of each chapter are designed to serve as useful applications of crisis intervention theories and principles. Intended for caregivers whose work involves crisis intervention efforts, this is an informative resource for counselors, social workers, psychologists, nurses, physicians, clergy, correctional officers, parole and probation officers, and lay volunteers.




Crisis Intervention and Counseling by Telephone


Book Description

A practical framework for providing immediate problem-solving assistance by telephone to persons in crisis. Offers specific techniques to deal with out-of-control situations with the crisis worker and the community.