Daily Information Service


Book Description







Creating a Successful E-information Service


Book Description

To be successful, information managers constantly need to reassess the effectiveness of their information services, and to ascertain whether they are delivering the services their users actually need. Given that information services can now transcend the restrictions of a particular physical location or specific opening hours, it is more essential than ever to take advantage of the opportunities afforded by new technologies. Through the use of case studies, this resource shows how to revamp an existing service, as well as how to create one from scratch. Key issues covered include: . Introducing the concept of the e-information service . What kind of an information service do you want to provide? . Where are the customers? . What kind of information do your customers need and in what formats? . Who needs to be involved in your plans? . Budgeting for your e-information service . Keeping in touch with your customers . Keeping one step ahead of your competitors. Also includes an illustrated glossary of sample electronic services and a list of further information sources. Regardless of the type or size of your organization, this reference will help broaden your horizons, as well as those of your users."










Information Services Today


Book Description

This essential overview of what it means to be a library and information professional today provides a broad overview of the transformation of libraries as information organizations, why these organizations are more important today than ever before, the technological influence on how we provide information resources and services in today’s digital and global environment, and the various career opportunities available for information professionals. The book begins with a historical overview of libraries and their transformation as information and technology hubs within their communities. It also covers the various specializations within the field emphasizing the exciting yet complex roles and opportunities for information professionals. With that foundation in place, it presents how libraries serve different kinds of communities, highlighting the unique needs of users across all ages and how libraries fulfill those needs through a variety of services, and addresses key issues facing information organizations as they meet user needs in the Digital Age. The book then concludes with career management strategies to guide library and information science professionals in building not only vibrant careers but vibrant information organizations for the future as well.










Heroic Diplomacy


Book Description

From the prelude of the October 1973 Middle East war through the signing of the Egyptian-Israeli Peace Treaty in March 1979, Kenneth W. Stein grippingly traces American involvement in the Arab-Israeli negotiations. He provides an extraordinary range of first-hand accounts, recollections and anecdotes from over eighty bureaucrats, diplomats and military leaders who participated in Arab-Israeli peace talks in the 1970's and since. Since the official public record remains unavailable for reasons of national security, these interviews provide unequaled insight into the internal divisions, political intrigue and untold stories of the peace process. Charting the complex and often contradictory goals of Egypt, Israel, Jordan, Syria, the US and the USSR, Stein chronicles the evolution of these negotiations and analyzes the key roles of Sadat, Kissinger, Carter, and Begin. An introduction and epilogue place this period in context of Arab-Israeli history since 1948 and the current status of the peace process.