Delmar's Review for the Medical Record Administrator and Technician Certifying Exams


Book Description

This book reviews all of the competencies that entry-level information health professionals are required to know. The text covers the full range of essential topics--including health records, health information systems, retention and retrieval of health records, human resources management, statistics, and quality management.




Improving Diagnosis in Health Care


Book Description

Getting the right diagnosis is a key aspect of health care - it provides an explanation of a patient's health problem and informs subsequent health care decisions. The diagnostic process is a complex, collaborative activity that involves clinical reasoning and information gathering to determine a patient's health problem. According to Improving Diagnosis in Health Care, diagnostic errors-inaccurate or delayed diagnoses-persist throughout all settings of care and continue to harm an unacceptable number of patients. It is likely that most people will experience at least one diagnostic error in their lifetime, sometimes with devastating consequences. Diagnostic errors may cause harm to patients by preventing or delaying appropriate treatment, providing unnecessary or harmful treatment, or resulting in psychological or financial repercussions. The committee concluded that improving the diagnostic process is not only possible, but also represents a moral, professional, and public health imperative. Improving Diagnosis in Health Care, a continuation of the landmark Institute of Medicine reports To Err Is Human (2000) and Crossing the Quality Chasm (2001), finds that diagnosis-and, in particular, the occurrence of diagnostic errorsâ€"has been largely unappreciated in efforts to improve the quality and safety of health care. Without a dedicated focus on improving diagnosis, diagnostic errors will likely worsen as the delivery of health care and the diagnostic process continue to increase in complexity. Just as the diagnostic process is a collaborative activity, improving diagnosis will require collaboration and a widespread commitment to change among health care professionals, health care organizations, patients and their families, researchers, and policy makers. The recommendations of Improving Diagnosis in Health Care contribute to the growing momentum for change in this crucial area of health care quality and safety.







Delmar's Clinical Medical Assisting


Book Description

Delmar's complete learning system prepares students to become multiskilled medical assistants for the 21st Century! This new full-color clinical medical assisting textbook is part of a dynamic learning system that includes study guide software, workbook, video series, CD-ROM, and instructor-support materials. Together, these learning tools integrate essential and advanced competencies set forth by the AAMA's role delination study, emphasizing clinical procedures, interpersonal communications, and changes in the health care setting including standard precautions and managed care.The text is written not by just one or two individuals, but by twenty talented experts who provide students with a thorough understanding of the clinical medical assisting fundamentals. The entire learning system is complemented by "Real-life" characters and scenerios from the field of medical assisting--a feature not found in any other text! Supplements Workbook 0-8273-8526-9 Instructor's Manual 0-8273-8527-7 Computerized Testbank 0-8273-8415-7 Instructor's Resource Kit 0-7668-0146-2










Ingenix Coding Lab


Book Description

This inexpensive manual provides instruction on gleaning the proper information from physicians? documentation. Beginning with a discussion of operative reports and their importance to the coding process, the book includes examples of operative reports and operative notes, information needed to successfully and accurately code, specialty specific scenarios, and the CPT® chapter in which each service falls.







Phlebotomy - E-Book


Book Description

With a storyboard format and full-color illustrations, Phlebotomy: Worktext and Procedures Manual describes all aspects of phlebotomy, with complete coverage of equipment, safety procedures, arterial blood gases, point-of-care testing, and practical phlebotomy skills. Procedures are outlined in a detailed storyboard format, pairing steps with full-color photos to help you understand the equipment and techniques such as venipuncture, dermal puncture, arterial blood collection, and special procedures. Written by Robin Warekois and Richard Robinson, this book also includes workbook sections for review, study questions, competency checklists, and a mock certification exam providing effective preparation for the phlebotomy certification exam. A storyboard format outlines common procedures, with steps accompanied by full-color photos. The Human Anatomy and Physiology section offers in-depth information on body systems. A perforated bookmark on the back cover serves as a "tube guide" or quick reminder of which stopper tops to use for various diagnostic tests. Learning objectives begin each chapter and indicate what you should achieve. Key Terms are listed at the beginning of each chapter and are bolded in the text. Lists of abbreviations at the beginning of each chapter provide a quick reference and explanation for unfamiliar abbreviations. Clinical Tips provide important hints and information. Special icons identify OSHA standards that must be followed when performing procedures. Flashbacks and Flashforwards refer to other information that can help you work safely and efficiently. Competency Checklists contain the most critical and important steps in procedures. Review questions in each chapter help you learn and remember material. A mock certification exam helps in reviewing for the phlebotomy certification exam with 200 multiple-choice questions. A glossary provides definitions of important terms identified in the Key Terms lists at the beginning of each chapter. What would you do? clinical scenarios let you apply your knowledge to real-life challenges in the workplace. Updated venipuncture procedure keeps you current with CLSI standards. Higher-level questions are added to the mock certification exam, asking you to think critically about the information in each chapter. An additional mock certification exam for extra practice is added to the Evolve companion website -- which also includes videos of procedures, interactive exercises, and an audio glossary.