Managing for Organizational Quality


Book Description

The aim of this volume is to provide a resource to those interested in learning about managing organizations for quality improvement. The materials examine the organizational improvement effort from many different angles: the crucial role of the quality philosophy in the guidance of improvement efforts, the role of top management and of quality professionals in organizational improvement efforts, the effect of reward systems on the process of improvement, the use of the scientific method and of statistical thinking in the definition and improvement of organizational processes, and the development of accounting figures that will be more useful in making strategic decisions. Keywords: Quality; Production; Naval personnel; Personnel management; Leadership. (CP).




Navy Civil Engineer


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Commerce Business Daily


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Cities and Their Vital Systems


Book Description

Cities and Their Vital Systems asks basic questions about the longevity, utility, and nature of urban infrastructures; analyzes how they grow, interact, and change; and asks how, when, and at what cost they should be replaced. Among the topics discussed are problems arising from increasing air travel and airport congestion; the adequacy of water supplies and waste treatment; the impact of new technologies on construction; urban real estate values; and the field of "telematics," the combination of computers and telecommunications that makes money machines and national newspapers possible.




Navy Medicine


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U.S. Navy Medicine


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Organization Development in the Largest Global Organization


Book Description

The U.S. military, as the core constituent of the Department of Defense, collectively represents the largest and most complex organization on earth. As such, the U.S. military implemented the largest formal OD programs in the world. These programs, from inception to present day, utilized diverse and evolving OD intervention typologies to garner congruence with the environment. The research for this book, accomplished using an inductive, grounded theory approach, examined the initiatives that fostered the use of OD intervention typologies. The findings revealed three major epochs of OD interventions that span a 50-year timeline. The epochs include: (1) Traditional OD; (2) Total Quality Management (TQM); and (3) Continuous Process Improvement (CPI). The epoch of Traditional OD represents the use of human process interventions while TQM and CPI represent the use of technostructural interventions. In the end, the relationship between organization design and culture, and the selection of OD intervention typologies, were best explained using variables that explicate diverse environmental occurrences that influenced senior military leaders’ perceived need for specific OD interventions. These perceived needs were predicated on the requirement to exploit vital resources in an effort to bolster warfighting operational readiness in support of the American citizenry.