Book Description
The purpose of this thesis is to develop a decision support system framework that could be used for improving a surface transportation security training program involving the roadway sector. The program provides domain awareness, reporting, and information sharing capabilities to aid in protecting the nation's critical infrastructure and key resources. Literature reviews were conducted on training performance, service quality, and decision support systems to understand the elements that will be incorporated in the decision support system framework. A discussion of freight flow analysis of the nation's commercial trucking industry is then given. The analysis could be used for estimating the coverage of the trainees from the training program. The basic elements and requirements of the framework for such a decision support system are described including database, model management, and user interface subsystems, data inputs, possible actions, performance measures, and recommended actions along with the calculation of a security confidence level.