Emerging Perspectives on Services Marketing
Author : Leonard L. Berry
Publisher :
Page : 168 pages
File Size : 25,39 MB
Release : 1983
Category : Marketing
ISBN :
Author : Leonard L. Berry
Publisher :
Page : 168 pages
File Size : 25,39 MB
Release : 1983
Category : Marketing
ISBN :
Author : Elaine L Ritch
Publisher : Emerald Group Publishing
Page : 201 pages
File Size : 15,65 MB
Release : 2021-03-01
Category : Business & Economics
ISBN : 1839095563
Digital communication has altered the flow of global information,evolved consumer values and changed consumption practices worldwide.New Perspectives on Critical Marketing and Consumer Society provides an illuminating, challenging and thought-provoking guide for all upper-level students of marketing,branding and consumer behaviour.
Author : Sood, Tulika
Publisher : IGI Global
Page : 415 pages
File Size : 46,61 MB
Release : 2017-03-20
Category : Business & Economics
ISBN : 1522524762
Customer satisfaction is a critical factor to the potential success or failure of a business. By implementing the latest marketing strategies, organizations can better withstand the competitive market. Strategic Marketing Management and Tactics in the Service Industry is an essential reference publication that features the latest scholarly research on service strategies for competitive advantage across industries. Covering a broad range of topics and perspectives such as customer satisfaction, healthcare service, and microfinance, this book is ideally designed for students, academics, practitioners, and professionals seeking current research on best practices to build rapport with customers.
Author : Verma
Publisher : Pearson Education India
Page : 488 pages
File Size : 17,49 MB
Release : 2007-09
Category : Service industries
ISBN : 9788177586732
Author : Aguado, Juan Miguel
Publisher : IGI Global
Page : 467 pages
File Size : 26,24 MB
Release : 2015-09-21
Category : Technology & Engineering
ISBN : 1466688394
In less than a decade, mobile technology has revolutionized our cultures, societies, and economies by impacting both personal and professional aspects of human life. Mobile technology has therefore become the fastest diffusing technology in history, expanding and transforming existent possibilities by making technology accessible and ubiquitous. Emerging Perspectives on the Mobile Content Evolution seeks a better understanding of the centrality of mobile content in the recent and coming evolution of both the ICT ecosystem and the media industry. This publication appeals to a broad audience within the interdisciplinary field of media studies, covering topic areas such as journalism, marketing and advertising, broadcasting, information management, media management, media economics, media- and technology-related public policies, media sociology, audience/consumption studies, and arts. This publication presents a multi-disciplinary discussion through a collection of academic chapters covering topics such as mobile communications and entrepreneurship, reflection on wearables and innovation, personal and mobile healthcare, mobile journalism and innovation, and behavioral targeting in the mobile ecosystem.
Author : Rebekah Russell-Bennett
Publisher :
Page : 0 pages
File Size : 34,40 MB
Release : 2013
Category : Business & Economics
ISBN : 9780734610997
A look at emerging global trends in services marketing
Author : Audrey Gilmore
Publisher : SAGE
Page : 226 pages
File Size : 30,34 MB
Release : 2003-06-02
Category : Business & Economics
ISBN : 9780761941583
This text provides an overview of the characteristics and underlying principles of delivering services in today's marketplace, and places these issues in the context of the frameworks and activities of various types of organization, such as financial services, tourism, charities and museums.
Author : Chipo Mukonza
Publisher : Springer Nature
Page : 302 pages
File Size : 22,36 MB
Release : 2021-08-17
Category : Business & Economics
ISBN : 303074065X
Green marketing has risen in prominence over recent years as corporations face calls to lower their carbon footprint, engage in socially responsible practices, and promote sustainable ways of conducting business. In emerging economies, social, economic, and environmental problems resulting from rapid industrialisation requires urgent attention. Promoting environmentally responsible practices through green marketing has been identified as a key solution. This book provides theoretical and practical insights into how businesses in emerging economies can integrate green objectives into their marketing activities to achieve sustainable outcomes and attain green-focused goals. It discusses green marketing from strategic and operational perspectives, which considers target consumers, products, processes, promotion and sustainability of resources and presents the institutional logic of embedding greenness across organisational marketing activities. Issues concomitant to green marketing such as consumer buying behaviour of green products, green integrated marketing communication, green product management, green initiatives in logistics social responsibility, greenwashing and the need for transparency, and green marketing orientations and firm performance, are covered in the book. Ultimately, this collection contributes to and extends theoretical conversations on green marketing while also providing actionable recommendations for organisations and the larger society in emerging economies. Chipo Mukonza is a Lecturer at the Tshwane University of Technology in Polokwane, South Africa. Ogechi Adeola is an Associate Professor of Marketing at the Lagos Business School, Pan-Atlantic University, Nigeria. Isaiah Adisa is a management researcher and consultant based in Nigeria. Robert E. Hinson is a Professor and Head of the Department of Marketing and Entrepreneurship at the University of Ghana Business School. Emmanuel Mogaji is a Senior Lecturer in Advertising and Marketing Communications at the University of Greenwich, United Kingdom.
Author : Jean-Claude Dufour
Publisher : Presses Université Laval
Page : 604 pages
File Size : 45,38 MB
Release : 1997
Category : Business & Economics
ISBN : 9782763775234
Author : Jagdish N Sheth
Publisher : SAGE
Page : 678 pages
File Size : 49,41 MB
Release : 2000
Category : Business & Economics
ISBN : 0761918108
As businesses increasingly stress the importance of cooperation and collaboration with suppliers and customers, relationship marketing is emerging as the `core' of all marketing activity. In recent years, there has been an explosive growth in business and academic interest in relationship marketing, yet no comprehensive book has been available to present key concepts, theories, and applications. The editors of this volume have assembled an authoritative and global cast of chapter contributors and crafted a volume that will become the seminal, founding work in this growing field. Their approach is eclectic, including a broad coverage of topics, diverse theoretical and conceptual paradigms, and global viewpoints.