Public Services Delivery


Book Description

This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.




Ethics and Accountable Governance in Africa's Public Sector, Volume I


Book Description

This book is an excellent resource for academics and students interested in ethics and accountability in the public sector, as well as for practitioners, NGO workers and policymakers. Over the last decades, issues in ethical leadership have become central to the global call for higher moral standards on the part of corporate organisations and their leaders and managers. The book’s chapters investigate these concerns in Africa, where governance gaps often reflect poor leadership. Parenthetically, in 2001, a UNDP report found difficulties in applying anti-corruption laws and managing public institutions in the continent. Twenty years on, significant efforts have been made to improve the situation, yet extensive challenges still subsist. In this first volume, contributors discuss the practice of ethics, anti-corruption, and performance management, and propose solutions, some general to the continent and others country-specific.




Ethics and Professionalism


Book Description

Immoral, unethical conduct of politicians and public officials is a global scourge of the present day. The South African government is leading the battle against corruption in the public sector, and it must be supported by officials educated to recognise, and enabled to combat, every appearance of this pestilence. Ethics and Professionalism is essential equipment for such education. Having been constructed on the principles of knowledge progression and outcomes-based education, it sets out explaining the meaning of ethics and its importance for public officials.




Ethics and Accountable Governance in Africa's Public Sector, Volume II


Book Description

This book is a fascinating treatment of ethics, governance, and anti-corruption initiatives from a public sector management perspective and is especially relevant for an Africa looking to benefit from the recently launched Africa Continental Free Trade Area. This second part of a two-volume set spans a wide array of contemporary issues. Chapters explore the challenges related to building an ethical climate in Africa’s public sector, what the imperatives of anti-corruption initiatives should be in Africa, ethical orientation in promoting project performance, corporate governance in Zimbabwe’s local authorities and the role of NGOs/CSOs in promoting public sector accountability. On digitalisation, the book discusses the management of Tanzanian public service integrity in the digital era and digital innovation towards sustainable public sector administration in Africa. Public sector management, ethics and corporate governance academics, students, managers and policy makers will find this edited volume critical to improving public sector management in Africa.




Public Sector Transparency and Accountability Making it Happen


Book Description

This publication presents the papers discussed at the Latin American Forum on Ensuring Transparency and Accountability in the Public Sector that took place on 5-6 December 2001. The Forum approved policy recommendations that reflect the shared experience of Member countries of the OECD and the OAS.




Sound Governance


Book Description

The economic, political, and cultural forces of globalization affect every citizen of the world—and the institutions that govern them. Against a backdrop of increasing resistance to these forces, especially in the developing world, this volume establishes a new theoretical and practical framework for analyzing the effects of globalization on nation-states, local governments, nongovernmental and international organizations, and other administrative systems. Invoking a term attributed to Darius the Great over 2,500 years ago—sound governance—editors Ali Farazmand and Rosalyn Carter set the stage for a rich and multidimensional collection of essays on emerging issues in public administration around the world. Topics include: The impact and influence of the United Nations; Ethics and accountability in government; Applying the total quality management model to public sector institutions; Judicial and legislative reforms; Business-government partnerships and improvements in the delivery of public services. The result is a comprehensive study of innovations in public administration that will serve as an essential resource for students, researchers, policymakers, and practitioners alike.




Bureaucracy and Administration


Book Description

Bureaucracy is an age-old form of government that has survived since ancient times; it has provided order and persisted with durability, dependability, and stability. The popularity of the first edition of this book, entitled Handbook of Bureaucracy, is testimony to the endurance of bureaucratic institutions. Reflecting the accelerated globalizatio




Public Service Ethics


Book Description

Public administration ethics is a topical issue in South Africa, where the public service has been affected by various manifestations of unethical behavior. This collection of essays contributes to the debate on how public service ethics could be promoted.




Corporate Governance in Tanzania


Book Description

Increasingly the importance of corporate governance for economic development in developing economies like Tanzania is indisputable. This book explores the effectiveness of corporate governance in Tanzania and asks how it can be further developed and improved so as to make a difference in the contribution of state-owned enterprises to the economy. The book tries as fairly as possible to probe further into effective corporate governance, using cases of public entities, highlighting shortfalls in their governance and the consequent multiplier effects on socio-economic life. On the other hand, the book also aims to present examples of good governance in multi-layered ways, to show that there is room for creativity and innovation in applying principles of good corporate governance. Recognising that context is crucial, the book starts by assessing Tanzania’s socio-historical and economic context, and gauging various applicable metrics. Using historical and theoretical lenses, including the ethics-accountability relationship, the author aims to improve our understanding of corporate failures and consequent waste in Tanzania. Explaining failures in governance is far from straightforward, as by definition they operate beyond rules and regulations, systems and processes, yet the author draws from decades of local experience and expertise in order to assess the real situation on the ground. The Tanzania case will be of considerable interest to researchers looking at questions of corporate governance and economic development both within the country itself, and across Africa.




Good Governance


Book Description

This book explores the creation, development, and impact of the concept of 'good governance'. It argues that, alongside the ideas of the rule of law and democracy, good governance acts as a third conceptual cornerstone of the modern state. Good governance can be viewed as a multilevel concept influenced by regional and international legal developments while being grounded in national administrative law. The book presents six principles of good governance: properness, transparency, participation, effectiveness, accountability, and human rights. The development of each of these principles on the national level is explored in a wide range of European contexts, and in Australia, Canada, and South Africa. As well as offering a fully up-to-date and comprehensive overview of administrative law in different jurisdictions, the book compares the implementation of the principles of good governance, taking into account international and European administrative law developments.