Book Description
This package contains the following components: -0135110106: Front Office Management Simulation Access Card -0132560895: Foundations of Lodging Management
Author : David K. Hayes
Publisher :
Page : pages
File Size : 13,75 MB
Release : 2011-02-28
Category : Business & Economics
ISBN : 9780132699907
This package contains the following components: -0135110106: Front Office Management Simulation Access Card -0132560895: Foundations of Lodging Management
Author : David K. Hayes
Publisher :
Page : 400 pages
File Size : 40,13 MB
Release : 2013-11-01
Category : Hospitality industry
ISBN : 9781292026787
For junior college or undergraduate courses in hotel management, lodging operations, and hospitality. Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, 2e explores how the lodging industry and the hotels in the industry operate. With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more This edition features more on green initiatives, expanded discussion of revenue optimization, and an updated Front Office Simulation that helps students learn how to manage a hotel's front office and better understand the complexity of the entire property.
Author : David K. Hayes
Publisher : Pearson Higher Ed
Page : 395 pages
File Size : 34,6 MB
Release : 2013-10-03
Category : Juvenile Nonfiction
ISBN : 1292053542
For junior college or undergraduate courses in hotel management, lodging operations, and hospitality. Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, explores how the lodging industry and the hotels in the industry operate. With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more! This edition features more on green initiatives, expanded discussion of revenue optimisation, and an updated Front Office Simulation that helps students learn how to manage a hotel’s front office and better understand the complexity of the entire property. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Author : David K. Hayes
Publisher :
Page : pages
File Size : 40,89 MB
Release : 2010-01-08
Category : Business & Economics
ISBN : 9780135110102
This is an access code for: Hayes: FRONT OFFICE MANAGEMENT SIMULATION, 2e (ISBN: 0132814641)
Author : Sheryl F. Kline
Publisher : Wiley
Page : 144 pages
File Size : 43,61 MB
Release : 2002-04-15
Category : Business & Economics
ISBN : 9780471203315
An easy, learn-by-doing introduction to hotel front office operations Hotel Front Office Simulation: A Workbook and Software Package offers a direct, experience-based approach to learning hotel front office operations. An extremely practical and easy-to-use learning tool, it works equally well on its own or in conjunction with virtually any front office operations or hotel management textbook. As an invaluable source of virtual on-the-job training, it is an outstanding resource to help prepare students to meet the fast-paced challenges of a hotel front office. How It Works The workbook and software move step by step through each part of the guest cycle, from the reservation process to the night audit. Exercises at the end of each workbook chapter help students apply and reinforce what they've learned. The CD-ROM and data disk feature front office simulation software adapted from INNSTAR, the hotel property management system used by hundreds of hotels. The software features a 25-room virtual hotel that helps users practice and hone their front office skills in a remarkably true-to-life setting. What It Covers * Taking, changing, and canceling reservations (for individuals and groups) * Checking in/registering walk-ins and guests with reservations * Handling posting and folio management * Performing tasks that involve housekeeping, maintenance, and other departments * Running a full night audit and reading the reports
Author : Sheryl F Kline
Publisher : John Wiley & Sons
Page : 0 pages
File Size : 12,52 MB
Release : 2002-04-22
Category :
ISBN : 9780471207771
An easy, learn-by-doing introduction to hotel front office operations Hotel Front Office Simulation: A Workbook and Software Package offers a direct, experience-based approach to learning hotel front office operations. An extremely practical and easy-to-use learning tool, it works equally well on its own or in conjunction with virtually any front office operations or hotel management textbook. As an invaluable source of virtual on-the-job training, it is an outstanding resource to help prepare students to meet the fast-paced challenges of a hotel front office. How It Works The workbook and software move step by step through each part of the guest cycle, from the reservation process to the night audit. Exercises at the end of each workbook chapter help students apply and reinforce what they've learned. The CD-ROM and data disk feature front office simulation software adapted from INNSTAR, the hotel property management system used by hundreds of hotels. The software features a 25-room virtual hotel that helps users practice and hone their front office skills in a remarkably true-to-life setting. What It Covers * Taking, changing, and canceling reservations (for individuals and groups) * Checking in/registering walk-ins and guests with reservations * Handling posting and folio management * Performing tasks that involve housekeeping, maintenance, and other departments * Running a full night audit and reading the reports
Author : Linsley T. DeVeau
Publisher :
Page : 40 pages
File Size : 20,68 MB
Release : 1996
Category : Business & Economics
ISBN :
-Inn Syst front desk simulation reference manual and exercise/Jim Dougan.
Author : Chakravarti
Publisher : APH Publishing
Page : 340 pages
File Size : 10,53 MB
Release : 2006
Category : Hotel management
ISBN : 9788176489904
Author : David K. Hayes
Publisher : Prentice Hall
Page : pages
File Size : 28,60 MB
Release : 2007-05
Category : Business & Economics
ISBN : 9780136133896
This Prentice HallFront Office Management Simulationteaching tool was developed by a team of experienced hospitality management educators, currently practicing hotel Front Office professionals, the most advanced of computer graphic design specialists, and the educational experts at Prentice Hall. Each lesson has been extensively field-tested. It appeals directly to current students' desire for immediate feedback, and interactive learning; and can be used in a classroom computer laboratory or by individual student's using their own computer.
Author : James A. Bardi
Publisher : Wiley Global Education
Page : 512 pages
File Size : 30,54 MB
Release : 2011-08-24
Category : Business & Economics
ISBN : 1118135792
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.