Governing Operational Decisions in an Enterprise Scalable Way


Book Description

This IBM® Redbooks® publication introduces operational decision governance and describes in detail how to implement it using the IBM Operational Decision Manager (ODM) platform. ODM allows businesses to automate and manage day-to-day operational decisions. It provides an integrated repository and management components for line-of-business, subject-matter experts to directly participate in the definition and governance of rules-based decision logic, organized in decision services. Governance of changes to decision services is of particular importance and value. This book describes how organizations can choose between the built-in ODM decision governance framework or a custom governance based on manually managed branches. Related topics, such as access control, permissions and user management, are covered and give a full view on decision service governance. You will find this book valuable if you are using or considering the usage of an operational decision management system in your organization, either with ODM on-premises or ODM on Cloud offerings. This book was written to help assist the following target audience in applying Decision Management technology successfully: IT Project Managers need to understand how decision governance differs from IT Governance, and how ODM straddles both worlds to facilitate agile change. IT Technical Architects need to understand how to architect ODM to sit inside both the IT and business worlds. Business Analysts need to understand the processes for changing business policies using ODM Decision Center. Business Rule Development Teams need to understand the best way to structure rule projects for scalability and maintainability.




Governing Operational Decisions in an Enterprise Scalable Way


Book Description

This IBM® Redbooks® publication presents decision governance topics from a theoretical discussion perspective and then goes on to make links to the practical aspects of applying these concepts by using the IBM Operational Decision Manager platform. This book explores enterprise governance context to clarify the bigger picture for how governance is carried out across the enterprise. You will also find this book valuable if you are using or considering the usage of an operational decision management system (or business rules management system (BRMS)) in your organization. You might be following a standard such as the The Open Group Architecture Framework (TOGAF) Architecture Development Method (ADM) and decided to use a decision management system that lets the business people take control of the business decisions that are made by the technology systems in their organization. This book also describes Control Objectives for Information and Related Technology (COBIT), which provides a comprehensive framework that assists enterprises in achieving their objectives for the governance and management of enterprise IT. Another topic of great importance that this book covers is the relationship to ITIL, a public framework that describes best practices in IT Service Management. Of the five stages of the ITIL lifecycle, this book focuses on the objectives and processes of the Service Transition stage.




Advanced Case Management with IBM Case Manager


Book Description

Organizations face case management challenges that require insight, responsiveness, and collaboration. IBM® Case Manager, Version 5.2, is an advanced case management product that unites information, process, and people to provide the 360-degree view of case information and achieve optimized outcomes. With IBM Case Manager, knowledge workers can extract critical case information through integrated business rules, collaboration, and analytics. This easy access to information enhances decision-making ability and leads to more successful case outcomes. IBM Case Manager also helps capture industry preferred practices in frameworks and templates to empower business users and accelerate return on investment. This IBM Redbooks® publication introduces the case management concept. It includes the reason for and benefits of case management, and why it is different from the traditional business process management or content management. In addition, this book addresses how you can design and build a case management solution with IBM Case Manager and integrate that solution with external products and components. This book is intended to provide IT architects and IT specialists with the high-level concepts of case management and the capabilities of IBM Case Manager. It also serves as a practical guide for IT professionals who are responsible for designing, building, customizing, and deploying IBM Case Manager solutions.




Governing Operational Decisions in an Enterprise Scalable Way


Book Description

Abstract This IBM® Redbooks® publication introduces operational decision governance and describes in detail how to implement it using the IBM Operational Decision Manager (ODM) platform. ODM allows businesses to automate and manage day-to-day operational decisions. It provides an integrated repository and management components for line-of-business, subject-matter experts to directly participate in the definition and governance of rules-based decision logic, organized in decision services. Governance of changes to decision services is of particular importance and value. This book describes how organizations can choose between the built-in ODM decision governance framework or a custom governance based on manually managed branches. Related topics, such as access control, permissions and user management, are covered and give a full view on decision service governance. You will find this book valuable if you are using or considering the usage of an operational decision management system in your organization, either with ODM on-premises or ODM on Cloud offerings. This book was written to help assist the following target audience in applying Decision Management technology successfully: IT Project Managers need to understand how decision governance differs from IT Governance, and how ODM straddles both worlds to facilitate agile change. IT Technical Architects need to understand how to architect ODM to sit inside both the IT and business worlds. Business Analysts need to understand the processes for changing business policies using ODM Decision Center. Business Rule Development Teams need to understand the best way to structure rule projects for scalability and maintainability.




Governing Operational Decisions in an Enterprise Scalable Way


Book Description

This IBM® Redbooks® publication presents decision governance topics from a theoretical discussion perspective and then goes on to make links to the practical aspects of applying these concepts by using the IBM Operational Decision Manager platform. This book explores enterprise governance context to clarify the bigger picture for how governance is carried out across the enterprise. You will also find this book valuable if you are using or considering the usage of an operational decision management system (or business rules management system (BRMS)) in your organization. You might be following a standard such as the The Open Group Architecture Framework (TOGAF) Architecture Development Method (ADM) and decided to use a decision management system that lets the business people take control of the business decisions that are made by the technology systems in their organization. This book also describes Control Objectives for Information and Related Technology (COBIT), which provides a comprehensive framework that assists enterprises in achieving their objectives for the governance and management of enterprise IT. Another topic of great importance that this book covers is the relationship to ITIL, a public framework that describes best practices in IT Service Management. Of the five stages of the ITIL lifecycle, this book focuses on the objectives and processes of the Service Transition stage.




Data Governance


Book Description

This book presents a set of models, methods, and techniques that allow the successful implementation of data governance (DG) in an organization and reports real experiences of data governance in different public and private sectors. To this end, this book is composed of two parts. Part I on “Data Governance Fundamentals” begins with an introduction to the concept of data governance that stresses that DG is not primarily focused on databases, clouds, or other technologies, but that the DG framework must be understood by business users, systems personnel, and the systems themselves alike. Next, chapter 2 addresses crucial topics for DG, such as the evolution of data management in organizations, data strategy and policies, and defensive and offensive approaches to data strategy. Chapter 3 then details the central role that human resources play in DG, analysing the key responsibilities of the different DG-related roles and boards, while chapter 4 discusses the most common barriers to DG in practice. Chapter 5 summarizes the paradigm shifts in DG from control to value creation. Subsequently chapter 6 explores the needs, characteristics and key functionalities of DG tools, before this part ends with a chapter on maturity models for data governance. Part II on “Data Governance Applied” consists of five chapters which review the situation of DG in different sectors and industries. Details about DG in the banking sector, public administration, insurance companies, healthcare and telecommunications each are presented in one chapter. The book is aimed at academics, researchers and practitioners (especially CIOs, Data Governors, or Data Stewards) involved in DG. It can also serve as a reference for courses on data governance in information systems.




Innovation and Scaling for Impact


Book Description

Innovation and Scaling for Impact forces us to reassess how social sector organizations create value. Drawing on a decade of research, Christian Seelos and Johanna Mair transcend widely held misconceptions, getting to the core of what a sound impact strategy entails in the nonprofit world. They reveal an overlooked nexus between investments that might not pan out (innovation) and expansion based on existing strengths (scaling). In the process, it becomes clear that managing this tension is a difficult balancing act that fundamentally defines an organization and its impact. The authors examine innovation pathologies that can derail organizations by thwarting their efforts to juggle these imperatives. Then, through four rich case studies, they detail innovation archetypes that effectively sidestep these pathologies and blend innovation with scaling. Readers will come away with conceptual models to drive progress in the social sector and tools for defining the future of their organizations.




SOA Source Book


Book Description

Software services are established as a programming concept, but their impact on the overall architecture of enterprise IT and business operations is not well-understood. This has led to problems in deploying SOA, and some disillusionment. The SOA Source Book adds to this a collection of reference material for SOA. It is an invaluable resource for enterprise architects working with SOA.The SOA Source Book will help enterprise architects to use SOA effectively. It explains: What SOA is How to evaluate SOA features in business terms How to model SOA How to use The Open Group Architecture Framework (TOGAF ) for SOA SOA governance This book explains how TOGAF can help to make an Enterprise Architecture. Enterprise Architecture is an approach that can help management to understand this growing complexity.




Security in Development: The IBM Secure Engineering Framework


Book Description

IBM® has long been recognized as a leading provider of hardware, software, and services that are of the highest quality, reliability, function, and integrity. IBM products and services are used around the world by people and organizations with mission-critical demands for high performance, high stress tolerance, high availability, and high security. As a testament to this long-standing attention at IBM, demonstration of this attention to security can be traced back to the Integrity Statement for IBM mainframe software, which was originally published in 1973: IBM's long-term commitment to System Integrity is unique in the industry, and forms the basis of MVS (now IBM z/OS) industry leadership in system security. IBM MVS (now IBM z/OS) is designed to help you protect your system, data, transactions, and applications from accidental or malicious modification. This is one of the many reasons IBM 360 (now IBM Z) remains the industry's premier data server for mission-critical workloads. This commitment continues to apply to IBM's mainframe systems and is reiterated at the Server RACF General User's Guide web page. The IT market transformed in 40-plus years, and so have product development and information security practices. The IBM commitment to continuously improving product security remains a constant differentiator for the company. In this IBM RedguideTM publication, we describe secure engineering practices for software products. We offer a description of an end-to-end approach to product development and delivery, with security considered. IBM is producing this IBM Redguide publication in the hope that interested parties (clients, other IT companies, academics, and others) can find these practices to be a useful example of the type of security practices that are increasingly a must-have for developing products and applications that run in the world's digital infrastructure. We also hope this publication can enrich our continued collaboration with others in the industry, standards bodies, government, and elsewhere, as we seek to learn and continuously refine our approach.




Data Governance: The Definitive Guide


Book Description

As your company moves data to the cloud, you need to consider a comprehensive approach to data governance, along with well-defined and agreed-upon policies to ensure you meet compliance. Data governance incorporates the ways that people, processes, and technology work together to support business efficiency. With this practical guide, chief information, data, and security officers will learn how to effectively implement and scale data governance throughout their organizations. You'll explore how to create a strategy and tooling to support the democratization of data and governance principles. Through good data governance, you can inspire customer trust, enable your organization to extract more value from data, and generate more-competitive offerings and improvements in customer experience. This book shows you how. Enable auditable legal and regulatory compliance with defined and agreed-upon data policies Employ better risk management Establish control and maintain visibility into your company's data assets, providing a competitive advantage Drive top-line revenue and cost savings when developing new products and services Implement your organization's people, processes, and tools to operationalize data trustworthiness.